[Resolved] Cannot Access McAfee Website

What a lot you have starting - OK lets trim them down a tad. I will use Hijackthis as if you decide at some later stage that you want them to start with your system they can be restored from backups. This does not remove the programme it only stops it starting, the programme remains full functional when you need it to run not when the software author decides it should run. You can also now download and install SP2

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
O4 - HKLM\..\Run: [HPHUPD06] C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\nbj.exe"
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: WinCinema Manager.lnk = C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\digital imaging\bin\hpqthb08.exe

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.

THEN REBOOT

Now the best part of the day —– Your log now appears clean

A good workman always cleans up after himself so..Run OTListit and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

[external image: Posted Image] Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:

• Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")

XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:

• Select Start > All Programs > Accessories > System tools > System Restore.
• On the dialogue box that appears select Create a Restore Point
• Click NEXT
• Enter a name e.g. Clean
• Click CREATE

You now have a clean restore point, to get rid of the bad ones:

• Select Start > All Programs > Accessories > System tools > Disk Cleanup.
• In the Drop down box that appears select your main drive e.g. C
• Click OK
• The System will do some calculation and the display a dialogue box with TABS
• Select the More Options Tab.
• At the bottom will be a system restore box with a CLEANUP button click this
• Accept the Warning and select OK again, the program will close and you are done

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SuperAntispyware Run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Secunia Software inspector To check your programme update status
• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe

ON COMPLETION OF ALL THAT

Download and run Auslogics Disc Defragmenter Let me know the result

Hello EB, Funny you should mention SP2. I wanted to clean up my PC before I upgrade - FINALLY. Now I see that SP3 is the newest version, but too many bugs right now. I was going to visit another forum for "the best way to upgrade to SP2", unless you have any hints. Any recommendations?

There are a few options here the first would be a straight download and install. The second would be to download it and slipstream it with your original XP disc for backup and then install but either which way there is nothing special about installing SP2 unless you are infected - which I do believe you are not Did you notice any improvement after the clean up ?

I didn't forget about you. I'm still executing. I had some stuff to tend to. I'll let you know when I'm done.

Hi EB, "No go" on the Java install. Received an error - "unzipping core files failed". Did I do something wrong? I made 2 attempts. to install. Same results on both attempts..

Try this link

He EssexBoy, I download from the link you provided, ran it and received the same error. Sorry.

Lets try this next - Open task manager and kill jqs.exe then try an install

I have no jqs.exe executing in the Task Manager Processes for me to stop it.

OK back to the drawing board as it is a known problem with Jave

Actually run this little programme whilst I research

Please download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.

So much for the Add/Remove programs that I performed. Here's the log: JavaRa 1.12 Removal Log. Report follows after line. ———————————— The JavaRa removal process was started on Tue Apr 07 14:31:52 2009 Found and removed: C:\Program Files\Java\jre1.6.0_01 Found and removed: Software\JavaSoft\Java2D\1.5.0_05 Found and removed: Software\JavaSoft\Java2D\1.5.0_06 Found and removed: Software\JavaSoft\Java2D\1.5.0_09 Found and removed: Software\JavaSoft\Java2D\1.5.0_10 Found and removed: Software\JavaSoft\Java2D\1.5.0_11 Found and removed: SOFTWARE\Classes\JavaPlugin.150_05 Found and removed: SOFTWARE\Classes\JavaPlugin.150_06 Found and removed: SOFTWARE\Classes\JavaPlugin.150_09 Found and removed: SOFTWARE\Classes\JavaPlugin.150_10 Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0 Found and removed: SOFTWARE\Classes\JavaPlugin.142_03 Found and removed: Software\Classes\JavaPlugin.160_01 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_01\ ———————————— Finished reporting.

Can you now try an install - isn't this fun

Hey - I appreciate your help. I don't mind messing with this. I restarted the PC, BTW.

Can you install Java now ?

Same thing. It happens right after "Extracting Installer" is displayed