Spyware / Malware / Virus Removal

[Resolved] Help Please- Cryptor Infection/Zlob trojan

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glosasso Topic Starter

Post #1March 30, 2009, 2:46 PM UTC

I have an infection. I have run AVG, but was of course unable to remove the infection. I'm hoping you can help me with its removal without having to reinstall my os.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:38:47 AM, on 3/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Notebook Hardware Control\nhc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\aAvgApi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Documents and Settings\Glenn LoSasso\Desktop\HJTInstall.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\twext.exe,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {348FE907-249E-4C65-A838-F34A193FE1D1} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NotebookHardwareControl] "C:\Program Files\Notebook Hardware Control\nhc.exe" -quiet
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.alienware.com/Mothership?Comp=%ALIENFACTORY_Company%&SysCode=%ALIENFACTORY_SystemCode%&ai=636E3D32303330323826706F3D34383333333141
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo…/sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1176123311500
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

–
End of file - 7059 bytes

IndiGenus

Post #2March 30, 2009, 6:28 PM UTC

Hi glosasso and welcome to the forums here at WTT!

Please download SDFix and save it to your Desktop.

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Double click on SDFix.exe. It should automatically extract a folder called SDFix to your system drive (usually C:\). Please reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.

Open the SDFix folder and double click on RunThis.bat to start the script.
Type Y and press Enter to begin the script.
It will start cleaning your PC and then prompt you to press any key to Reboot.
Press any key to restart the PC.
Your system will take longer than normal to restart as the fixtool will be removing files.
When the desktop loads the Fixtool will complete the removal and display Finished.
Press any key to end the script and to load your desktop icons.
A text file should automatically open, so please copy the contents and post them here. We also need you to post a new HijackThis log

Let me know how it's running too please.

glosasso

Post #3March 30, 2009, 8:52 PM UTC last edited March 30, 2009, 8:57 PM UTC

Ran SDFix in safe mode as you instructed. The system seemed to "hang" at the reboot process, it was on the load screen for an hour at least. I restarted into safemode again thinking that I would rerun the process. Once I got into safe mode the SDFix window was open and running and completed the removal, displayed Finished and generated a text file. Not sure if this is a problem how this completed, which is why I'm telling you how the report got generated. System seems ok though searches still get redirected improperly, but otherwise things appear normal.

SDFix: Version 1.240
Run by [removed] on Mon 03/30/2009 at 03:03 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\Documents and Settings\[removed]\Desktop\SDFix\SDFix

Checking Services :

Restoring Default Security Values
Restoring Default Hosts File

Rebooting

Checking Files :

Trojan Files Found:

C:\Documents and Settings\LocalService\Application Data\twain_32\user.ds - Deleted
C:\Documents and Settings\NetworkService\Application Data\twain_32\user.ds - Deleted

Could Not Remove C:\WINDOWS\system32\twain_32\local.ds
Could Not Remove C:\WINDOWS\system32\twain_32\user.ds
Could Not Remove C:\WINDOWS\system32\twext.exe

Folder C:\Documents and Settings\LocalService\Application Data\twain_32 - Removed
Folder C:\Documents and Settings\NetworkService\Application Data\twain_32 - Removed
Folder C:\WINDOWS\system32\twain_32 - Removed

Removing Temp Files

ADS Check :

Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-30 16:15:34
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden services & system hive …

disk error: C:\WINDOWS\system32\config\system, 0
scanning hidden registry entries …

disk error: C:\WINDOWS\system32\config\software, 0
disk error: C:\Documents and Settings\Glenn LoSasso\ntuser.dat, 0
scanning hidden files …

disk error: C:\WINDOWS\

please note that you need administrator rights to perform deep scan

Remaining Services :

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\EagleSoft\\Shared Files\\esinetconnect.exe"="C:\\Program Files\\EagleSoft\\Shared Files\\esinetconnect.exe:*:Enabled:Patterson EagleSoft Internet Connection"
"C:\\Program Files\\EagleSoft\\Shared Files\\ESTechUtil.exe"="C:\\Program Files\\EagleSoft\\Shared Files\\ESTechUtil.exe:*:Enabled:Patterson EagleSoft Technical Utility"
"C:\\Program Files\\EagleSoft\\Shared Files\\EagleSoft.exe"="C:\\Program Files\\EagleSoft\\Shared Files\\EagleSoft.exe:*:Enabled:Patterson EagleSoft"
"C:\\Program Files\\EagleSoft\\Shared Files\\techaid.exe"="C:\\Program Files\\EagleSoft\\Shared Files\\techaid.exe:*:Enabled:Patterson EagleSoft Technical Reference"
"C:\\Program Files\\EagleSoft\\Shared Files\\ESMessenger.exe"="C:\\Program Files\\EagleSoft\\Shared Files\\ESMessenger.exe:*:Enabled:Patterson EagleSoft Messenger Client"
"C:\\Program Files\\EagleSoft\\Shared Files\\dbeng7.exe"="C:\\Program Files\\EagleSoft\\Shared Files\\dbeng7.exe:*:Enabled:Patterson EagleSoft ODBC Client"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Enabled:Mozilla Firefox"
"C:\\Program Files\\Ventrilo\\Ventrilo.exe"="C:\\Program Files\\Ventrilo\\Ventrilo.exe:*:Enabled:Ventrilo.exe"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\AVG\\AVG8\\avgnsx.exe"="C:\\Program Files\\AVG\\AVG8\\avgnsx.exe:*:Enabled:avgnsx.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :

C:\WINDOWS\system32\twain_32\local.ds Found
C:\WINDOWS\system32\twain_32\user.ds Found
C:\WINDOWS\system32\twext.exe Found

File Backups: - C:\DOCUME~1\GLENNL~1\Desktop\SDFix\SDFix\backups\backups.zip

Files with Hidden Attributes :

Wed 7 Nov 2007 145,920 ..SHR — "C:\Program Files\Verizon Wireless\V CAST Music Manager\Setup.exe"
Mon 7 May 2007 53,248 A.SHR — "C:\Program Files\Verizon Wireless\V CAST Music Manager\_Setupx.dll"
Thu 20 Dec 2007 0 A.SH. — "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

Finished!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:55:46 PM, on 3/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Notebook Hardware Control\nhc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\aAvgApi.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\twext.exe,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {348FE907-249E-4C65-A838-F34A193FE1D1} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NotebookHardwareControl] "C:\Program Files\Notebook Hardware Control\nhc.exe" -quiet
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.alienware.com/Mothership?Comp=%ALIENFACTORY_Company%&SysCode;=%ALIENFACTORY_SystemCode%&ai;=636E3D32303330323826706F3D34383333333141
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo…/sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1176123311500
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

–
End of file - 6949 bytes

IndiGenus

Post #4March 30, 2009, 9:01 PM UTC

Not quite the expected results. Let's go for combofix.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply. Please also post an updated HijackThis log and let me know how it's running.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

glosasso

Post #5March 31, 2009, 12:39 PM UTC

Combo Fix will not run. It's on my desktop, I double click,get an hourglass, then nothing.

IndiGenus

Post #6March 31, 2009, 12:45 PM UTC

Delete that copy of combofix and do the following.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

If you are using Firefox, make sure that your download settings are as follows:
- Tools->Options->Main tab
- Set to "Always ask me where to Save the files".
During the download, rename Combofix to Combo-Fix as follows:

[external image: Posted Image]

[external image: Posted Image]
It is important you rename Combofix during the download, but not after.
Please do not rename Combofix to other names, but only to the one indicated.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

———————————————————–
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  
  ———————————————————–
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
———————————————————–
Double click on combo-Fix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

glosasso

Post #7March 31, 2009, 3:20 PM UTC

I was able to run Combofix by following your instructions. Some root kit? files were deleted and I was asked to write them down which I did. The text file reports follow:

ComboFix 09-03-30.04 - Glenn LoSasso 2009-03-31 11:09:01.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1532 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)
.

((((((((((((((((((((((((( Files Created from 2009-02-28 to 2009-03-31 )))))))))))))))))))))))))))))))
.

2009-03-31 10:18 . 2009-03-31 10:18 d–h—– c:\windows\system32\GroupPolicy
2009-03-31 10:08 . 2009-03-31 10:08 1,340,394 –a—— C:\MGtools.exe
2009-03-31 09:21 . 2009-03-31 09:21 d——– c:\program files\CCleaner
2009-03-30 15:01 . 2009-03-30 15:01 578,560 –a–c— c:\windows\system32\dllcache\user32.dll
2009-03-30 14:53 . 2009-03-30 14:53 d——– c:\windows\ERUNT
2009-03-30 10:38 . 2009-03-30 10:38 d——– c:\program files\Trend Micro
2009-03-30 09:01 . 2009-03-31 09:14 d–h—– C:\$AVG8.VAULT$
2009-03-30 08:58 . 2009-03-31 09:09 d——– c:\windows\system32\drivers\Avg
2009-03-30 08:58 . 2009-03-30 10:09 d——– c:\documents and settings\Glenn LoSasso\Application Data\AVGTOOLBAR
2009-03-30 08:58 . 2009-03-30 08:58 325,640 –a—— c:\windows\system32\drivers\avgldx86.sys
2009-03-30 08:58 . 2009-03-30 08:58 107,912 –a—— c:\windows\system32\drivers\avgtdix.sys
2009-03-30 08:58 . 2009-03-30 08:58 10,520 –a—— c:\windows\system32\avgrsstx.dll
2009-03-30 08:57 . 2009-03-30 08:57 d——– c:\program files\AVG
2009-03-30 08:57 . 2009-03-30 08:57 d——– c:\documents and settings\All Users\Application Data\avg8
2009-03-30 08:11 . 2009-03-31 10:26 1,896,749 –a—— c:\windows\system32\uactmp.db
2009-03-24 11:46 . 2009-03-24 11:46 d——– c:\program files\iTunes
2009-03-24 11:46 . 2009-03-24 11:46 d——– c:\program files\iPod
2009-03-24 11:46 . 2009-03-24 11:46 d——– c:\documents and settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-24 11:45 . 2009-03-24 11:45 d——– c:\program files\Bonjour
2009-03-24 11:44 . 2009-03-24 11:44 d——– c:\program files\QuickTime
2009-02-05 20:07 . 2009-02-05 20:07 d——– c:\program files\Ventrilo
2009-02-05 20:07 . 2009-02-05 20:07 262 –a—— c:\windows\{789289CA-F73A-4A16-A331-54D498CE069F}_WiseFW.ini
2009-02-05 19:57 . 2008-04-13 15:45 60,032 –a—— c:\windows\system32\drivers\USBAUDIO.sys
2009-02-05 19:57 . 2008-04-13 15:45 60,032 –a–c— c:\windows\system32\dllcache\usbaudio.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-31 15:05 22,528 —-a-w c:\windows\system32\drivers\nhcDriver.sys
2009-03-24 15:46 ——— d—–w c:\program files\Common Files\Apple
2009-03-23 18:59 ——— d—–w c:\program files\World of Warcraft
2009-02-09 11:13 1,846,784 —-a-w c:\windows\system32\win32k.sys
2009-02-06 00:08 ——— d—–w c:\documents and settings\Glenn LoSasso\Application Data\Ventrilo
2009-02-06 00:07 ——— d—–w c:\program files\Common Files\Wise Installation Wizard
2008-12-20 23:15 826,368 —-a-w c:\windows\system32\wininet.dll
2008-12-12 15:18 87,336 —-a-w c:\windows\system32\dns-sd.exe
2008-12-12 15:11 61,440 —-a-w c:\windows\system32\dnssd.dll
2008-12-05 06:54 144,896 —-a-w c:\windows\system32\schannel.dll
2008-05-19 13:17 32,768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008051920080520\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\HOMERunner.exe" [2008-05-06 202088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-04-26 7585792]
"NotebookHardwareControl"="c:\program files\Notebook Hardware Control\nhc.exe" [2007-05-03 2629632]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-09-03 111936]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-12 342312]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-03-30 1932568]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-06-02 737369]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2004-11-02 32768]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2007-08-03 63048]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-05 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-11-28 602182]
"ESInetConnect"="c:\program files\EagleSoft\Shared Files\esinetconnect.exe" [2006-06-16 204800]
"EOUApp"="c:\program files\Intel\Wireless\Bin\EOUWiz.exe" [2005-11-28 569413]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"SMSERIAL"="sm56hlpr.exe" [2007-04-09 c:\windows\sm56hlpr.exe]
"RTHDCPL"="RTHDCPL.EXE" [2005-12-09 c:\windows\RTHDCPL.exe]
"nwiz"="nwiz.exe" [2007-04-26 c:\windows\system32\nwiz.exe]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-07 c:\windows\system32\HdAShCut.exe]

c:\documents and settings\Glenn LoSasso\Start Menu\Programs\Startup\
MEMonitor.lnk - c:\program files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe [2007-12-20 951640]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-04-28 10:36 10792 c:\program files\Citrix\GoToAssist\480\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WB]
2001-12-21 02:34 24576 c:\program files\AlienGUIse\fastload.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-03-30 08:58 10520 c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2007-11-15 19:46 87352 c:\windows\system32\LMIinit.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=wbsys.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Symantec AntiVirus"=2 (0x2)
"SPBBCSvc"=2 (0x2)
"SNDSrvc"=3 (0x3)
"DefWatch"=2 (0x2)
"SymAppCore"=2 (0x2)
"Symantec Core LC"=3 (0x3)
"CLTNetCnService"=2 (0x2)
"ccEvtMgr"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\EagleSoft\\Shared Files\\esinetconnect.exe"=
"c:\\Program Files\\EagleSoft\\Shared Files\\ESTechUtil.exe"=
"c:\\Program Files\\EagleSoft\\Shared Files\\EagleSoft.exe"=
"c:\\Program Files\\EagleSoft\\Shared Files\\techaid.exe"=
"c:\\Program Files\\EagleSoft\\Shared Files\\ESMessenger.exe"=
"c:\\Program Files\\EagleSoft\\Shared Files\\dbeng7.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Ventrilo\\Ventrilo.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"135:TCP"= 135:TCP:DCOM
"135:UDP"= 135:UDP:DCOM2

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-03-30 325640]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-03-30 107912]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-03-30 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-03-30 298264]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\rainfo.sys [2007-08-03 12992]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-02-02 46112]
S3 UXDCMN;UXDCMN;\??\d:\winstress\UXDCMN.SYS –> d:\winstress\UXDCMN.SYS [?]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{88f53365-5ca9-11dd-9589-00030d4fc396}]
\Shell\AutoRun\command - E:\InstallTomTomHOME.exe
.
Contents of the 'Scheduled Tasks' folder

2009-02-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-03-26 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Glenn LoSasso.job
- c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe []
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-31 11:11:44
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-788183689-2980432082-2600853406-1005\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(896)
c:\program files\Citrix\GoToAssist\480\G2AWinLogon.dll
c:\windows\system32\LMIinit.dll
c:\program files\AlienGUIse\fastload.dll
c:\windows\system32\LMIRfsClientNP.dll
.
Completion time: 2009-03-31 11:13:13
ComboFix-quarantined-files.txt 2009-03-31 15:12:50
ComboFix2.txt 2009-03-31 14:58:52

Pre-Run: 22,603,726,848 bytes free
Post-Run: 22,588,755,968 bytes free

178 — E O F — 2009-03-23 17:01:33

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:20:22 AM, on 3/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Notebook Hardware Control\nhc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\EagleSoft\Shared Files\esinetconnect.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\AVG\AVG8\aAvgApi.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {348FE907-249E-4C65-A838-F34A193FE1D1} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NotebookHardwareControl] "C:\Program Files\Notebook Hardware Control\nhc.exe" -quiet
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ESInetConnect] "C:\Program Files\EagleSoft\Shared Files\esinetconnect.exe"
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - Startup: MEMonitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.alienware.com/Mothership?Comp=%ALIENFACTORY_Company%&SysCode;=%ALIENFACTORY_SystemCode%&ai;=636E3D32303330323826706F3D34383333333141
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo…/sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1176123311500
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

–
End of file - 9122 bytes

IndiGenus

Post #8March 31, 2009, 3:30 PM UTC

Looks like that's the second run for combofix? Can you post the log from the first run. Also, what were the rootkit files?

glosasso

Post #9March 31, 2009, 3:49 PM UTC

To the best of my knowledge a text file was not created after the rootkit files were deleted (which required a restart). After the restart the program was no longer running. I searched in the folder itself and could not locate the txt file. At that point I reran the program wich then generated the text file I included. The rootkit files which were deleted were: c://Windows/system32/twext.exeA c://windows/system32/drivers/uacyxaetkdw.sys c://windows/system32/uacqbutoeqh.dll c://windows/system32/uacosvxbqev.dat c://windows/system32/uacpiqfpbg.dll c://windows/system32/uacbivnlri.dll c://windows/system32/uaclalnkwpk.dll c://windows/system32/uaclwftbqib.db c://windows/system32/uacpfmtpdxp.dll c://windows/system32/uacyufyxmjr.dll Please note these files were not copy/pasted, they were wrtten down by hand.

IndiGenus

Post #10March 31, 2009, 3:57 PM UTC

Okay very well. It is (hopefully was now), the UAC rootkit.

Let's do some cleanup and scans.

First, use Use ATF Cleaner to remove temp files,
cookies, cache, ect…
Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy and Paste the entire report in your next reply.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I'd like for you to run this next online scan to check for remnants or anything that might be hidden.
The below scan can take up to an hour or longer, please be patient.

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so no conflicts and to speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once scan is finished remember to re-enable resident antivirus protection along with whatever antispyware app you use.

Please do a scan with Kaspersky Online Scanner or from here
http://www.kaspersky.com/virusscanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
The program will install and then begin downloading the latest definition
files.
After the files have been downloaded on the left side of the page in the Scan section select My Computer.
This will start the program and scan your system.
The scan will take a while, so be patient and let it run. (At times it may appear to stall)
* Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
* Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
* Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
Once the scan is complete, click on View scan report To obtain the report:

Click on: Save Report As
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar In Save as type, click the drop arrow and select:
Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in
your reply.

Animated tutorial
http://i275.photobucket.com/albums/jj285/B…ng/KAS/KAS9.gif

(Note.. for Internet Explorer 7 users:
If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
Or use Firefox with IE-Tab plugin
https://addons.mozilla.org/en-US/firefox/addon/1419

In your next reply post:
Kaspersky log
New HJT log taken after the above scan has run

Let me know how it's running too.

glosasso

Post #11March 31, 2009, 7:14 PM UTC

I appear to be infection free! Thanks so much for your help. The computer is running trouble free. Malwarebytes' Anti-Malware 1.35 Database version: 1924 Windows 5.1.2600 Service Pack 3 3/31/2009 12:37:42 PM mbam-log-2009-03-31 (12-37-42).txt Scan type: Quick Scan Objects scanned: 72219 Time elapsed: 9 minute(s), 39 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) ——————————————————————————– KASPERSKY ONLINE SCANNER 7 REPORT Tuesday, March 31, 2009 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Tuesday, March 31, 2009 18:57:04 Records in database: 1990025 ——————————————————————————– Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ Scan statistics: Files scanned: 69683 Threat name: 0 Infected objects: 0 Suspicious objects: 0 Duration of the scan: 01:23:15 No malware has been detected. The scan area is clean. The selected area was scanned.

IndiGenus

Post #12March 31, 2009, 7:45 PM UTC

Very nice!

Just a stranded BHO from HJT.

Run HijackThis.
Click Do a System Scan Only. Put a Check in the box on the left side on this:

O2 - BHO: (no name) - {348FE907-249E-4C65-A838-F34A193FE1D1} - (no file)

Then close all windows except HijackThis and press Fix checked.

Reboot and post a fresh HJT log for final analysis.

glosasso

Post #13March 31, 2009, 8:30 PM UTC

Thanks again. You and your team rock!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:28:41 PM, on 3/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Notebook Hardware Control\nhc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\EagleSoft\Shared Files\esinetconnect.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\AVG\AVG8\aAvgApi.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NotebookHardwareControl] "C:\Program Files\Notebook Hardware Control\nhc.exe" -quiet
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ESInetConnect] "C:\Program Files\EagleSoft\Shared Files\esinetconnect.exe"
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - Startup: MEMonitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.alienware.com/Mothership?Comp=%ALIENFACTORY_Company%&SysCode=%ALIENFACTORY_SystemCode%&ai=636E3D32303330323826706F3D34383333333141
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo…/sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1176123311500
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-09.sun.com/s/ESD7/JSCDL/jdk…ows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

–
End of file - 9930 bytes

IndiGenus

Post #14March 31, 2009, 8:36 PM UTC

Great, looks good. Just some final cleanup and words of "wisdom".

Time for some housekeeping

Click START then RUN
Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
[external image: Posted Image]

The above procedure will:

Delete the following:
- ComboFix and its associated files and folders.
- VundoFix backups, if present
- The C:\Deckard folder, if present
- The C:_OtMoveIt folder, if present
Reset the clock settings.
Hide file extensions, if required.
Hide System/Hidden files, if required.
Reset System Restore.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In addition to updating and using what you currently have you may want to consider the following:

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. Here are some free and evalutation versions that provide
better security than the Windows Firewall. Comodo
Outpost Firewall
For a tutorial on Firewalls and a listing of some other available ones see the link below:
Understanding and Using Firewalls

Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware

Install Winpatrol -
Use Winpatrol to take control of your PC and provide another layer of security.
Help file and tutorial can be found Here

Block unwanted parasites with a custom hosts file -
http://www.mvps.org/winhelp2002/hosts.htm

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly or set your computer to receive automatic updates. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Update all of your Anti-Malware programs regularly - Make sure you update all the programs I have listed and the ones you are currently running regularly. Without regular updates you Will Not be protected when new malicious programs are released.

Keep your applications up to date -
Use Secunia Personal Software Inspector to help stay on top of application updates that could leave your PC vulnerable to attack.

I'll leave the thread open a few days in case you have questions or issues.

Regards,
Dave

IndiGenus

Post #15April 6, 2009, 2:09 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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