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[Resolved] Updates will not run; 'cow survey' redirects c

13 min read

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Post #1
Your attention and assistance is greatly appreciated:

Microsoft/Windows Updates will not run – by going START->CONTROL PANEL->AUTOMATIC UPDATES and clicking on the WINDOWS UPDATE WEB SITE link navigates IE7 to Google (English).

I had McAfee VirusScan Plus, but this would not update either. McAfee was uninstalled, AVG Free 8.5 installed. AVG will not update.

IE7 frequently redirects to 'cow survey,' especially while I've been trying to navigate 'whatthetech.com' and other fixer forums. Whatever this machine has will also not let me download IE8.

ATF cleaner downloaded and runs.

Malwarebytes' Anti-Malware downloads, setup runs, but fails at the update and start-up point.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:56:36 PM, on 3/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - Global Startup: Metamail Trust Manager.lnk = C:\Program Files\Metamail Inc\Metamail Tray\Metamail Trust Manager.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O15 - Trusted Zone: http://*.windowsupdate.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{25A08276-E500-4C96-AA05-B6C7A1A819DA}: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D66B79D-A831-41C5-87F0-FFAA1FCE9134}: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS1\Services\Tcpip\..\{25A08276-E500-4C96-AA05-B6C7A1A819DA}: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS2\Services\Tcpip\..\{25A08276-E500-4C96-AA05-B6C7A1A819DA}: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS3\Services\Tcpip\..\{25A08276-E500-4C96-AA05-B6C7A1A819DA}: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.230,85.255.112.114
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: vfexxy.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

–
End of file - 7959 bytes


StartupList report, 3/29/2009, 4:56:52 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16791)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

————————————————–

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Metamail Trust Manager.lnk = C:\Program Files\Metamail Inc\Metamail Tray\Metamail Trust Manager.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

RTHDCPL = RTHDCPL.EXE
Alcmtr = ALCMTR.EXE
ATIPTA = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
THotkey = C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
Tvs = C:\Program Files\Toshiba\Tvs\TvsTray.exe
AGRSMMSG = AGRSMMSG.exe
DLA = C:\WINDOWS\System32\DLA\DLACTRLW.EXE
TFncKy = TFncKy.exe
TPSMain = TPSMain.exe
PadTouch = C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
SmoothView = C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
Pinger = c:\toshiba\ivp\ism\pinger.exe /run
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
SunJavaUpdateSched = C:\Program Files\Java\jre6\bin\jusched.exe
AVG8_TRAY = C:\PROGRA~1\AVG\AVG8\avgtray.exe

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
TOSCDSPD = C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

————————————————–

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

————————————————–

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=vfexxy.dll

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
WormRadar.com IESiteBlocker.NavFilter - C:\Program Files\AVG\AVG8\avgssie.dll - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
(no name) - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL - {A057A204-BACC-4D26-9990-79A187E2698E}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
JQSIEStartDetectorImpl - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll - {E7E6F031-17CE-4C07-BC86-EABFE594F69C}

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
UPnPMonitor: C:\WINDOWS\system32\upnpui.dll

————————————————–
End of report, 6,923 bytes
Report generated in 0.015 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Post #2
Hi and :welcome:

Please do the following:

  • Open HiJackThis
  • Click on Do a system scan only
  • Check the boxes next to ONLY the entries listed below (if still present):


O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O17 - HKLM\System\CCS\Services\Tcpip\..\{25A08276-E500-4C96-AA05-B6C7A1A819DA}: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D66B79D-A831-41C5-87F0-FFAA1FCE9134}: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS1\Services\Tcpip\..\{25A08276-E500-4C96-AA05-B6C7A1A819DA}: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS2\Services\Tcpip\..\{25A08276-E500-4C96-AA05-B6C7A1A819DA}: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CS3\Services\Tcpip\..\{25A08276-E500-4C96-AA05-B6C7A1A819DA}: NameServer = 85.255.112.230,85.255.112.114
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.230,85.255.112.114
O20 - AppInit_DLLs: vfexxy.dll


  • Close all windows except Hijackthis and click Fix Checked
  • Click Yes when prompted
  • Close HijackThis.

NEXT

Download ComboFix from one of these locations:
Link 1
Link 2
Link 3

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]
  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please advise.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Post #3
ComboFix installed Microsoft Windows Recovery Console then got to a point where it gave me a 'Rootkit !!' warning which said something about rootkit activity and that CF had to reboot the machine before proceeding. The 'Rootkit !!' window advised me to write down the following two files because they may be needed later: C:\WINDOWS\system32\drivers\gaopdxltmskxtowquygukwkiraboasylwrrtqx.sys C:\WINDOWS\system32\gaopdxvomwgpppkbcnujcylbgfhxxcottakhly.dll On reboot, CF automatically started, but gave me a warning that AVG had to be disabled before clicking the 'OK' button. This is where I hit a snag and defer to you before moving on: To disable AVG, I closed the CF window (hope I didn't cause a potential problem). After closing CF, the machine continued its boot-up to where I could disable AVG. Once AVG was disabled (exited out of), I clicked the 'OK' button from the CF warning dialogue box. CF did not continue on its own. Because of your Note #2 in green, I am unsure how to proceed, please advise. Note that AVG is currently not running, nor could I find an option within AVG to disable it from starting when Windows starts. Thank you!
Post #4 last edited
To disable AVG 8
  • Please open the AVG 8 Control Center, by right clicking on the AVG 8 icon on task bar.
  • Click on Tools.
  • Select Advanced Settings.
  • In the left hand pane, scroll down to "Resident Shield".
  • In the main pane, deselect the option to "Enable Resident Shield."

Start Combofix again and let it complete a run - click OK if it complains about AVG again, to allow combofix to run.

Post back the results

Thank-you

CB
Post #5
ComboFix returned an empty log.txt. Windows update says the machine is up to date. AVG seems to have updated, but I have not run a scan. Let me know what to do next. Thanks again!
Post #6
Hi,


ComboFix returned an empty log.txt.


Something is interfering with Combofix so we need to try a different tool.

Please do the following:

Download Dr.Web CureIt to the desktop:
  • Doubleclick the drweb-cureit icon to start the program.
  • press start
  • Allow the program to run the initial express scan
  • This will scan the files currently running in memory. If something is found, click the YES button when it asks you if you want to cure it. This is only a short scan.
    Note: A pop up may appear during this phase suggesting you purchase their program - click the X at the top right corner of this pop-up to close it.
  • Once the short scan has finished, check the Complete scan box on the left side, even if nothing was found on the initial scan.
  • Then click the small green arrow button on the right under the Dr.Web Antivirus picture to start the complete scan. (This scan will take several hours)
  • During this complete scan - if Dr.Web finds an infection a window will pop up requesting your attention. Select the Cure button.
    • Note:(If the file cannot be cured, Dr.Web will automatically delete the file)
  • Once the scan is complete, on the menu bar, click file and choose report list.
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Note:this report will need to be renamed to Dr.Web.txt in order to post it on the forum.
  • Close Dr.Web Cureit.
  • Please post the Dr.Web.txt report in your next reply
Post #7
In my last reply, I should have noted that AVG's Resident Shield was enabled after ComboFix returned the empty log file and is currently enabled, do I need to disable this before running DrWeb-Cureit?
Post #9
DrWeb.txt: c.bat;C:\ComboFix;Probably BATCH.Virus;; psexec.cfexe;C:\ComboFix;Program.PsExec.171;; ComboFix.exe/data002\32788R22FWJFW\c.bat;C:\Documents and Settings\Daniel Olig\Desktop\ComboFix.exe/data002;Probably BATCH.Virus;; ComboFix.exe/data002\32788R22FWJFW\psexec.cfexe;C:\Documents and Settings\Daniel Olig\Desktop\ComboFix.exe/data002;Program.PsExec.171;; data002;C:\Documents and Settings\Daniel Olig\Desktop;Archive contains infected objects;; ComboFix.exe;C:\Documents and Settings\Daniel Olig\Desktop;Container contains infected objects;Moved.; nutilities.dll;C:\Program Files\NoAdware;Trojan.NtRootKit.103;Deleted.; A0052751.bat;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553;Probably BATCH.Virus;; A0052819.bat;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553;Probably BATCH.Virus;; A0052872.exe/data002\32788R22FWJFW\c.bat;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553\A0052872.exe/data002;Probably BATCH.Virus;; A0052872.exe/data002\32788R22FWJFW\psexec.cfexe;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553\A0052872.exe/data002;Program.PsExec.171;; data002;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553;Archive contains infected objects;; A0052872.exe;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553;Container contains infected objects;Moved.; A0052880.bat;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553;Probably BATCH.Virus;; A0053790.exe/data002\32788R22FWJFW\c.bat;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP555\A0053790.exe/data002;Probably BATCH.Virus;; A0053790.exe/data002\32788R22FWJFW\psexec.cfexe;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP555\A0053790.exe/data002;Program.PsExec.171;; data002;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP555;Archive contains infected objects;; A0053790.exe;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP555;Container contains infected objects;Moved.; A0053791.dll;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP555;Trojan.NtRootKit.103;Deleted.;
Post #10 last edited
Hi, That cleared out a couple of things, but I don't see what is preventing Malwarebytes Antimalware from running. Please open the program again and try to run it…. Advise if you are able to run it this time. Please also open HJT Run a scan and save a log file post the fresh HJT log back here
Post #11
Sorry, forgot to cure items before posting. Here is the DrWeb.txt after curing items: A0052751.bat;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553;Probably BATCH.Virus;Incurable.Deleted.; A0052819.bat;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553;Probably BATCH.Virus;Incurable.Deleted.; A0052872.exe;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553;Container contains infected objects;Moved.; A0052872.exe/data002\32788R22FWJFW\c.bat;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553\A0052872.exe/data002;Probably BATCH.Virus;; A0052872.exe/data002\32788R22FWJFW\psexec.cfexe;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553\A0052872.exe/data002;Program.PsExec.171;; A0052880.bat;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553;Probably BATCH.Virus;Incurable.Deleted.; A0053790.exe;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP555;Container contains infected objects;Moved.; A0053790.exe/data002\32788R22FWJFW\c.bat;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP555\A0053790.exe/data002;Probably BATCH.Virus;; A0053790.exe/data002\32788R22FWJFW\psexec.cfexe;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP555\A0053790.exe/data002;Program.PsExec.171;; A0053791.dll;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP555;Trojan.NtRootKit.103;Deleted.; c.bat;C:\ComboFix;Probably BATCH.Virus;Incurable.Deleted.; ComboFix.exe;C:\Documents and Settings\Daniel Olig\Desktop;Container contains infected objects;Moved.; ComboFix.exe/data002\32788R22FWJFW\c.bat;C:\Documents and Settings\Daniel Olig\Desktop\ComboFix.exe/data002;Probably BATCH.Virus;; ComboFix.exe/data002\32788R22FWJFW\psexec.cfexe;C:\Documents and Settings\Daniel Olig\Desktop\ComboFix.exe/data002;Program.PsExec.171;; data002;C:\Documents and Settings\Daniel Olig\Desktop;Archive contains infected objects;; data002;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP553;Archive contains infected objects;; data002;C:\System Volume Information\_restore{CF8A54B3-00DE-4AA7-AEA8-9EB54C29EA21}\RP555;Archive contains infected objects;; nutilities.dll;C:\Program Files\NoAdware;Trojan.NtRootKit.103;Deleted.; psexec.cfexe;C:\ComboFix;Program.PsExec.171;Incurable.Deleted.;
Post #12
Hi, Not sure if you saw my previous post as we posted at the same time. See if malwarebytes will now run and post a fresh HJT log Thanks CB
Post #13
Malwarebytes' Anti-Malware ran; mbam-log, and HJT log and startuplist follow.

I'll be out of town (without this machine) for the next 1.5 to 2 days; if I remember correctly, there is a 5-day no-(significant)-action limit – please let me know this won't be a problem.


________________________________________________________________________________
____________________
Malwarebytes' Anti-Malware 1.35
Database version: 1925
Windows 5.1.2600 Service Pack 3

3/31/2009 12:44:34 PM
mbam-log-2009-03-31 (12-44-34).txt

Scan type: Quick Scan
Objects scanned: 71368
Time elapsed: 3 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{2d66b79d-a831-41c5-87f0-ffaa1fce9134}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.230,85.255.112.114 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




________________________________________________________________________________
____________________________
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:54:28 PM, on 3/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - Global Startup: Metamail Trust Manager.lnk = C:\Program Files\Metamail Inc\Metamail Tray\Metamail Trust Manager.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O15 - Trusted Zone: http://*.windowsupdate.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

–
End of file - 6684 bytes




________________________________________________________________________________
_______________________________
StartupList report, 3/31/2009, 12:55:12 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16791)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

————————————————–

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Metamail Trust Manager.lnk = C:\Program Files\Metamail Inc\Metamail Tray\Metamail Trust Manager.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

RTHDCPL = RTHDCPL.EXE
ATIPTA = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
THotkey = C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
Tvs = C:\Program Files\Toshiba\Tvs\TvsTray.exe
AGRSMMSG = AGRSMMSG.exe
DLA = C:\WINDOWS\System32\DLA\DLACTRLW.EXE
TFncKy = TFncKy.exe
TPSMain = TPSMain.exe
PadTouch = C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
SmoothView = C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
Pinger = c:\toshiba\ivp\ism\pinger.exe /run
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
SunJavaUpdateSched = C:\Program Files\Java\jre6\bin\jusched.exe
AVG8_TRAY = C:\PROGRA~1\AVG\AVG8\avgtray.exe

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
TOSCDSPD = C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

————————————————–

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
WormRadar.com IESiteBlocker.NavFilter - C:\Program Files\AVG\AVG8\avgssie.dll - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
(no name) - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL - {A057A204-BACC-4D26-9990-79A187E2698E}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
JQSIEStartDetectorImpl - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll - {E7E6F031-17CE-4C07-BC86-EABFE594F69C}

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
UPnPMonitor: C:\WINDOWS\system32\upnpui.dll

————————————————–
End of report, 5,844 bytes
Report generated in 0.047 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Post #14
Hi,


Can you advise if you are having any other issues…


I'd like for you to run this next online scan to check for remnants or anything that might be hidden.
The below scan can take up to an hour or longer, please be patient.

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so no conflicts and to speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once scan is finished remember to re-enable resident antivirus protection along with whatever antispyware app you use.


Please do a scan with Kaspersky Online Scanner or from here
http://www.kaspersky.com/virusscanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run. (At times it may appear to stall)
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
    • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
    • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Once the scan is complete, click on View scan report To obtain the report:
  • Click on: Save Report As
  • Next, in the Save as prompt, Save in area, select: Desktop
  • In the File name area, use KScan, or something similar In Save as type, click the drop arrow and select: Text file [*.txt]
  • Then, click: Save
  • Please post the Kaspersky Online Scanner Report in your reply.


I will keep this thread open till I hear from you,
Post #15
In the first few attemps to run Kaspersky, it failed when trying to scan a Hotmail *.pst file in the MS Outlook data files. Once I deleted that, Kaspersky seemed to run fine; the results are below. Computer seems to running fine, updates are still working and I haven't been redirected to 'Cow Survey' lately. Let me know what to do next. ——————————————————————————– KASPERSKY ONLINE SCANNER 7 REPORT Sunday, April 5, 2009 Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Sunday, April 05, 2009 21:15:20 Records in database: 2015819 ——————————————————————————– Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ Scan statistics: Files scanned: 39940 Threat name: 0 Infected objects: 0 Suspicious objects: 0 Duration of the scan: 01:56:06 No malware has been detected. The scan area is clean. The selected area was scanned.

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