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Spyware / Malware / Virus Removal

Friends Pc And It's Issues.

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Here's the HJT log. There is also numerous problems besides this as well …..

Thanks for the assist….

*************************

Logfile of HijackThis v1.97.7
Scan saved at 9:04:47 AM, on 6/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\USB Storage RW\udsi.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\documents and settings\owner\local settings\temp\APi8PWf.exe
C:\WINDOWS\System32\IEHost.exe
C:\WINDOWS\System32\dp-him.exe
C:\WINDOWS\System32\iolui1.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\pcs\pcsvc.exe
C:\Program Files\Common Files\Dpi\dpi.exe
C:\WINDOWS\dhbrwsr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\YuhDv7.exe
C:\WINDOWS\System32\Gzb25X.exe
C:\WINDOWS\System32\msgked.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\dhsvr.exe
C:\SpywareGuard\sgmain.exe
C:\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HiJack\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://search123.biz/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - URLSearchHook: IncrediFindBHO Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\System32\mskhhe.dll
O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - C:\WINDOWS\System32\msglji.gif
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINDOWS\System32\mseggo.gif
O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\System32\msibkd.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\SpywareGuard\dlprotect.dll
O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SpybotSD\SDHelper.dll
O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\System32\msjfbl.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CBFC81CC-B572-4F01-923F-3FD9A76347D7} - C:\WINDOWS\System32\eihanb.dll
O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - C:\WINDOWS\System32\msedah.dll
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\System32\msnkmi.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_UDSI] "C:\Program Files\USB Storage RW\udsi.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Microsoft Update] navmgrd.exe
O4 - HKLM\..\Run: [APi8PWf] C:\documents and settings\owner\local settings\temp\APi8PWf.exe
O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
O4 - HKLM\..\Run: [2P6WFAX43ZHE7C] C:\WINDOWS\System32\Exz24V.exe
O4 - HKLM\..\Run: [734f3mW] iolui1.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe
O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe
O4 - HKLM\..\RunServices: [Microsoft Update] navmgrd.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Update] navmgrd.exe
O4 - HKCU\..\Run: [rundll32] C:\windows\rundll32.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Startup: SpywareGuard.lnk = C:\SpywareGuard\sgmain.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O10 - Broken Internet access because of LSP provider 'spsublsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {10000000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\MAIN.MHT!http://d.dialer2004.com//inter/main.chm::/load.exe
O16 - DPF: {11111111-1111-1111-1111-111111111123} - ms-its:mhtml:file://c:\nosuch.mht!http://www.ruworld.com/yr/files.chm::/file.exe
O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://super-gals.com/scj/rotation/templates/s/x.chm::/ad.exe
O16 - DPF: {11120607-1001-1111-1000-110199901123} - ms-its:mhtml:file://C:\foo.mht!http://js.searchx.cc/online.chm::/on-line.exe
O16 - DPF: {11512201-1001-1111-1000-134611006731} - ms-its:mhtml:file://c:\nosuch.mht!http://online.e-open.net/pop/chm/vitek2.chm::/d_vitek2.exe
O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4…006_regular.cab
Ok …. Ran spybot s&d, Nortons antivirus (all in safe mode, with system restore disabled, and all files being visible) and found a Trojan and some garbage.

All has been removed.

Here's a new HiJack log after a reboot.

********************************************

Logfile of HijackThis v1.97.7
Scan saved at 1:31:29 PM, on 6/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\USB Storage RW\udsi.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\documents and settings\owner\local settings\temp\APi8PWf.exe
C:\WINDOWS\System32\IEHost.exe
C:\WINDOWS\System32\iolui1.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\pcs\pcsvc.exe
C:\Program Files\Common Files\Dpi\dpi.exe
C:\WINDOWS\dhbrwsr.exe
C:\documents and settings\owner\local settings\temp\APi8PWf.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\Czo6whMN.exe
C:\windows\rundll32.exe
C:\WINDOWS\System32\msgked.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\WINDOWS\System32\YuhDv7.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\SpywareGuard\sgmain.exe
C:\SpywareGuard\sgbhp.exe
C:\HiJack\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://search123.biz/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - URLSearchHook: IncrediFindBHO Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\System32\mskhhe.dll
O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - C:\WINDOWS\System32\msglji.gif
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINDOWS\System32\mseggo.gif
O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\System32\msibkd.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\SpywareGuard\dlprotect.dll
O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SpybotSD\SDHelper.dll
O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\System32\msjfbl.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CBFC81CC-B572-4F01-923F-3FD9A76347D7} - C:\WINDOWS\System32\eihanb.dll
O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - C:\WINDOWS\System32\msedah.dll
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\System32\msnkmi.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_UDSI] "C:\Program Files\USB Storage RW\udsi.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Microsoft Update] navmgrd.exe
O4 - HKLM\..\Run: [APi8PWf] C:\documents and settings\owner\local settings\temp\APi8PWf.exe
O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
O4 - HKLM\..\Run: [2P6WFAX43ZHE7C] C:\WINDOWS\System32\Exz24V.exe
O4 - HKLM\..\Run: [734f3mW] iolui1.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe
O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [APi8PWf.exe] C:\documents and settings\owner\local settings\temp\APi8PWf.exe
O4 - HKLM\..\RunServices: [Microsoft Update] navmgrd.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Update] navmgrd.exe
O4 - HKCU\..\Run: [rundll32] C:\windows\rundll32.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Startup: SpywareGuard.lnk = C:\SpywareGuard\sgmain.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O10 - Broken Internet access because of LSP provider 'spsublsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {10000000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\MAIN.MHT!http://d.dialer2004.com//inter/main.chm::/load.exe
O16 - DPF: {11111111-1111-1111-1111-111111111123} - ms-its:mhtml:file://c:\nosuch.mht!http://www.ruworld.com/yr/files.chm::/file.exe
O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://super-gals.com/scj/rotation/templates/s/x.chm::/ad.exe
O16 - DPF: {11120607-1001-1111-1000-110199901123} - ms-its:mhtml:file://C:\foo.mht!http://js.searchx.cc/online.chm::/on-line.exe
O16 - DPF: {11512201-1001-1111-1000-134611006731} - ms-its:mhtml:file://c:\nosuch.mht!http://online.e-open.net/pop/chm/vitek2.chm::/d_vitek2.exe
O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4…006_regular.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8147.3992592593

****************************************

Machine still has issues.

Thanks again for the assist…

:)
Welcome to the forum.

This is a tough one to deal with and not all not how to deal with it. I'll help you as much as I can.

Lets start:

Looks like you have a pepper infection. Download and run the uninstaller.

http://downloads.subratam.org/PeperFix.exe


Then:
You are also loaded with spy/adware.

Please look in your control panels add/remove programs and see if there's any programs you don't recognize or didn't install like toolbars, searchbars, WinTools, etc; and uninstall them. If you're not sure, please ask first.

Next:

Please download and run AD-Aware, here's how.

First thing to do is click on "Check For Updates Now", download the lastest updates.

Then:

- Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
check: "Unload recognized processes during scanning."

- Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
Check: "Let Windows remove files in use after reboot."

Press "Scan Now"

- Check option "Use Custom scanning options"
- Check option "Activate In-Depth Scan"
- Press "Select drives\folders to scan"
- Select the active partition which is usually C:

Now press "Next" to let Ad-aware scan your drives…
It will find a number of "bad" files and registry keys. Click 'Next' again
Right-click in that pane and choose "select all"

If it finds "bad" files and registry keys, press "Next" again
It will ask you whether you'd like to remove all checked items. Click OK.

Finally, close Ad-Aware, and reboot.

Post a fresh HJT log back here when done by using the add reply button and we'll get the rest of it. MrC
OMG we are sooooooo close …. has a tad lag issue with the web access … and a bot here and there pop's up …..

What I did…..

Per instructions ……..

Ran Peper exe…..

(took some time) .. installed and ran Ad Aware 6.0 ….. (reason being is i thing the "bots" was trying to keep me from installing)

Found 175 "bad" tags … for lac of a better term……. New HJT file below …..

MrC … far as I know now …. you know the stuff…. get me on line and prime time …..

(And I gonna owe ya a steak dinner and a fancy dance band) :thumbup:

*Gawd we are really close…*

*************************************************

Logfile of HijackThis v1.97.7
Scan saved at 10:42:35 PM, on 6/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\USB Storage RW\udsi.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\documents and settings\owner\local settings\temp\APi8PWf.exe
C:\documents and settings\owner\local settings\temp\APi8PWf.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\WINDOWS\System32\spnmlby.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\srrios32.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\Common files\WinTools\WSup.exe
C:\SpywareGuard\sgmain.exe
C:\SpywareGuard\sgbhp.exe
C:\HiJack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://search123.biz/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SpybotSD\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CBFC81CC-B572-4F01-923F-3FD9A76347D7} - C:\WINDOWS\System32\eihanb.dll (file missing)
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_UDSI] "C:\Program Files\USB Storage RW\udsi.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Microsoft Update] navmgrd.exe
O4 - HKLM\..\Run: [APi8PWf] C:\documents and settings\owner\local settings\temp\APi8PWf.exe
O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
O4 - HKLM\..\Run: [2P6WFAX43ZHE7C] C:\WINDOWS\System32\XknSkQ.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [APi8PWf.exe] C:\documents and settings\owner\local settings\temp\APi8PWf.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [TB_setup] C:\DOCUME~1\Owner\LOCALS~1\Temp\tb_setup.exe /dcheck
O4 - HKLM\..\Run: [734f3mW] spnmlby.exe
O4 - HKLM\..\RunServices: [Microsoft Update] navmgrd.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Update] navmgrd.exe
O4 - HKCU\..\Run: [rundll32] C:\windows\rundll32.exe
O4 - HKCU\..\Run: [M0vpRgane] srrios32.exe
O4 - Startup: SpywareGuard.lnk = C:\SpywareGuard\sgmain.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {10000000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\MAIN.MHT!http://d.dialer2004.com//inter/main.chm::/load.exe
O16 - DPF: {11111111-1111-1111-1111-111111111123} - ms-its:mhtml:file://c:\nosuch.mht!http://www.ruworld.com/yr/files.chm::/file.exe
O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://super-gals.com/scj/rotation/templates/s/x.chm::/ad.exe
O16 - DPF: {11512201-1001-1111-1000-134611006731} - ms-its:mhtml:file://c:\nosuch.mht!http://online.e-open.net/pop/chm/vitek2.chm::/d_vitek2.exe
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8147.3992592593
PLease go get these free virus scans and let them delete what they find:

http://housecall.trendmicro.com/housecall/start_corp.asp

http://www.pandasoftware.com/activescan/co…n_principal.htm

http://www.bitdefender.com/scan/licence.php

**************************************************************

Next:
Download to and run from your desktop CW-Shredder, hit the FIX button and let it run and fix what it finds. Make sure you have all browser windows closed.

**************************************************************

Is this a program you recognize and installed, USB Storage RW??

O4 - HKLM\..\Run: [KYE_UDSI] "C:\Program Files\USB Storage RW\udsi.exe

**************************************************************

Please look in your control panels add/remove programs for a program called "WinTools", if present, uninstall it. If you have a problem uninstalling it, try it in safe mode and /or bring up your task manager and see if it's listed, then end task on it, then uninstall it.

*************************************************************

With only HJT running fix these:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = <http://search123.biz/>

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\eihanb.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)

O2 - BHO: (no name) - {CBFC81CC-B572-4F01-923F-3FD9A76347D7} - C:\WINDOWS\System32\eihanb.dll (file missing)

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll

O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe

O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [TB_setup] C:\DOCUME~1\Owner\LOCALS~1\Temp\tb_setup.exe /dcheck

O4 - HKLM\..\Run: [APi8PWf] C:\documents and settings\owner\local settings\temp\APi8PWf.exe

O4 - HKLM\..\Run: [2P6WFAX43ZHE7C] C:\WINDOWS\System32\XknSkQ.exe

O4 - HKLM\..\Run: [APi8PWf.exe] C:\documents and settings\owner\local settings\temp\APi8PWf.exe

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\Run: [734f3mW] spnmlby.exe

O4 - HKCU\..\Run: [M0vpRgane] srrios32.exe

O16 - DPF: {10000000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\MAIN.MHT!http://d.dialer2004.com//inter/main.chm::/load.exe

O16 - DPF: {11111111-1111-1111-1111-111111111123} - ms-its:mhtml:file://c:\nosuch.mht!http://www.ruworld.com/yr/files.chm::/file.exe

O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://super-gals.com/scj/rotation/templates/s/x.chm::/ad.exe

O16 - DPF: {11512201-1001-1111-1000-134611006731} - ms-its:mhtml:file://c:\nosuch.mht!http://online.e-open.net/pop/chm/vitek2.chm::/d_vitek2.exe

Reboot into SafeMode and delete these files:
HowToShowHiddenFiles - if needed
Use ctrl, alt and delete to bring up your task manager and end task on any of these files if they are listed before you delete them.


C:\WINDOWS\System32\IEHost.exe

C:\Program Files\AutoUpdate<—Folder

C:\Program Files\Common Files\Dpi<—Folder

C:\Program Files\Common files\WinTools<—Folder


ALCXMNTR.EXE

C:\DOCUME~1\Owner\LOCALS~1\Temp\tb_setup.exe

C:\documents and settings\owner\local settings\temp\APi8PWf.exe

C:\WINDOWS\System32\XknSkQ.exe

spnmlby.exe

srrios32.exe


Reboot and post a fresh log. MrC
Scanned, deleted, (some files were not found) and here's a new HJT log ….


Logfile of HijackThis v1.97.7
Scan saved at 10:27:18 AM, on 6/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\USB Storage RW\udsi.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\HiJack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SpybotSD\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_UDSI] "C:\Program Files\USB Storage RW\udsi.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Microsoft Update] navmgrd.exe
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKLM\..\RunServices: [Microsoft Update] navmgrd.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Update] navmgrd.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8147.3992592593


I really appreciate this assist…. :)
Oh yeah …. BTW …. I don't recognize this at all …..

O4 - HKLM\..\Run: [KYE_UDSI] "C:\Program Files\USB Storage RW\udsi.exe


Thanks….
Just have HJT fix these:

O4 - HKLM\..\Run: [Microsoft Update] navmgrd.exe

O4 - HKLM\..\RunServices: [Microsoft Update] navmgrd.exe

O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook

O4 - HKCU\..\Run: [Microsoft Update] navmgrd.exe

Reboot into SafeMode and delete these files:
HowToShowHiddenFiles - if needed
Use ctrl, alt and delete to bring up your task manager and end task on any of these files if they are listed before you delete them.


navmgrd.exe<—File, may be any where

Reboot and post a fresh log for a final check. MrC
OK, If you don't recognize it, lets get it off of your computer.
See if it's listed in your add/remove programs, if so uninstall it.

If not, have HJT fix this one and delete the folder.

O4 - HKLM\..\Run: [KYE_UDSI] "C:\Program Files\USB Storage RW\udsi.exe


C:\Program Files\USB Storage RW<—Folder
Didn't locate navmgrd.exe

Everything else removed…

New HJT

******************************************

Logfile of HijackThis v1.97.7
Scan saved at 3:36:01 PM, on 6/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\HiJack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SpybotSD\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8147.3992592593



Also the desktop now is a web page … but the properties still show the Bitmap photo. (file://C:\WINDOWS\Web\desktop.html)

:blink:
Just have HJT fix this one:

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

As for your desk top, you can change that.
Right click on a blank space on your desktop, properties, there's the settings.


Let me know, MrC

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