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[Resolved] The computer and Internet is very slow...i believe her

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Post #1
hey guys,
Firstly i would like to take the time to tell you how awesome all of you are. My girlfriends computer is super slow and her internet is horrible…her laptop is directly connected to the router and the other laptops are all wireless…with this her internet is very slow even when nobody is using it. Im attaching the hijack this report…thanks in advance for all the help!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:05:15 PM, on 3/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
C:\Program Files\Common Files\AOL\1146639312\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_08\bin\jucheck.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1146639312\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [slide.exe] C:\Program Files\Slide\Slide.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

–
End of file - 8728 bytes
Post #2
[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


The issues with your computer that you list, doesn't appear to be related to Malware/Spyware/Virus but we can have a look.



Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste".
Post #3
thank you for replying back to this post. Before i post the reports i would like to describe the problems of the computer. Firstly it is super slow everything takes forever to load and also the internet is always having problems. A new problem that has happened yesterday is none of the programs no longer work. In order to reply to you now and do everything i had to log in to windows using safe mode. The error message thsat comes up when we log in on normal mode is that the file cannot be specified or something to that nature. Also i noticed that on the desktop there are some weird temp files on the desktop the filenames are as follows:

~$09_Resume[1][1]ash.docx
~$bbyCresume.doc
~$biolaC resume.doc
~WRL0327.tmp
~WRL2484.tmp

ok and next are the reports you asked for:

Malware Report:
Malwarebytes' Anti-Malware 1.35
Database version: 1912
Windows 5.1.2600 Service Pack 2

3/28/2009 5:00:23 PM
mbam-log-2009-03-28 (17-00-23).txt

Scan type: Quick Scan
Objects scanned: 78099
Time elapsed: 4 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.

And the next report is the new hijack report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:15:11 PM, on 3/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1146639312\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [slide.exe] C:\Program Files\Slide\Slide.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - file:///C:/Program%20Files/Support.com/Bin/IBMAccessSupport/common/install/ibmegath.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

–
End of file - 7240 bytes
Post #4
Those weird files might be because we're seeing hidden files right now.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please don't attach the scans / logs, use "copy/paste".

Also please describe how your computer behaves at the moment.
Post #5
Since i been in safe mode the whole time i loaded up the computer in normal mode. The computer still has the same error message when i try to open programs the specific error message is as follows "Windows cannot access the specified device, path, or file. You may not have the appropiate permissions to access the item." And that actually happens to loads of programs. SOme you click and they dont even open or nothing even happens.

Here is the ComboFix Report:

ComboFix 09-03-28.02 - Niloy Gangopadhyay 2009-03-28 18:59:41.1 - NTFSx86 NETWORK
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.375 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2009-02-28 to 2009-03-29 )))))))))))))))))))))))))))))))
.

2009-03-28 16:54 . 2009-03-28 16:54 d——– c:\program files\Malwarebytes' Anti-Malware
2009-03-28 16:54 . 2009-03-28 16:54 d——– c:\documents and settings\Niloy Gangopadhyay\Application Data\Malwarebytes
2009-03-28 16:54 . 2009-03-28 16:54 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-03-28 16:54 . 2009-03-26 16:49 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-28 16:54 . 2009-03-26 16:49 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-03-28 16:38 . 2009-03-28 16:38 165,911 –a—— C:\IbmEgath.XML
2009-03-24 12:56 . 2009-03-24 12:56 d–hs—- c:\documents and settings\Niloy Gangopadhyay\IECompatCache
2009-03-24 12:55 . 2009-03-24 12:55 d–hs—- c:\documents and settings\Niloy Gangopadhyay\PrivacIE
2009-03-24 12:44 . 2009-03-24 12:44 d–hs—- c:\documents and settings\NetworkService\IETldCache
2009-03-24 12:41 . 2009-03-24 12:41 d–hs—- c:\documents and settings\Niloy Gangopadhyay\IETldCache
2009-03-24 12:39 . 2009-03-24 12:39 d——– c:\windows\ie8updates
2009-03-24 12:35 . 2009-03-24 12:36 d–h-c— c:\windows\ie8
2009-03-24 12:32 . 2009-02-27 21:55 105,984 ——— c:\windows\system32\dllcache\iecompat.dll
2009-03-24 01:45 . 2009-03-24 01:45 d——– c:\program files\Xvid
2009-03-24 01:45 . 2008-04-27 10:33 765,952 –a—— c:\windows\system32\xvidcore.dll
2009-03-24 01:45 . 2008-04-27 10:35 180,224 –a—— c:\windows\system32\xvidvfw.dll
2009-03-24 01:45 . 2007-06-28 18:55 77,824 –a—— c:\windows\system32\xvid.ax
2009-03-23 23:00 . 2009-03-23 23:00 d——– c:\program files\Trend Micro
2009-03-09 19:21 . 2009-03-09 19:21 d——– c:\documents and settings\All Users\Application Data\Trymedia
2009-03-08 14:22 . 2009-03-08 14:22 49,152 ——— c:\windows\system32\msrating.dll.mui
2009-03-08 14:22 . 2009-03-08 14:22 2,560 ——— c:\windows\system32\mshta.exe.mui
2009-03-08 14:21 . 2009-03-08 14:21 4,096 ——— c:\windows\system32\ie4uinit.exe.mui
2009-03-08 14:20 . 2009-03-08 14:20 81,920 ——— c:\windows\system32\iedkcs32.dll.mui

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-10 00:54 ——— d—–w c:\program files\AIM6
2009-03-08 21:09 638,816 —-a-w c:\windows\system32\dllcache\iexplore.exe
2009-03-08 21:09 391,536 —-a-w c:\windows\system32\dllcache\iedkcs32.dll
2009-03-08 11:41 5,937,152 —-a-w c:\windows\system32\dllcache\mshtml.dll
2009-03-08 11:39 11,063,808 —-a-w c:\windows\system32\dllcache\ieframe.dll
2009-03-08 11:34 914,944 —-a-w c:\windows\system32\wininet.dll
2009-03-08 11:34 914,944 —-a-w c:\windows\system32\dllcache\wininet.dll
2009-03-08 11:34 43,008 —-a-w c:\windows\system32\licmgr10.dll
2009-03-08 11:34 43,008 —-a-w c:\windows\system32\dllcache\licmgr10.dll
2009-03-08 11:34 236,544 —-a-w c:\windows\system32\dllcache\webcheck.dll
2009-03-08 11:34 193,536 —-a-w c:\windows\system32\dllcache\msrating.dll
2009-03-08 11:34 109,568 —-a-w c:\windows\system32\dllcache\occache.dll
2009-03-08 11:34 105,984 —-a-w c:\windows\system32\dllcache\url.dll
2009-03-08 11:34 1,206,784 —-a-w c:\windows\system32\dllcache\urlmon.dll
2009-03-08 11:33 759,296 —-a-w c:\windows\system32\dllcache\VGX.dll
2009-03-08 11:33 726,528 —-a-w c:\windows\system32\dllcache\jscript.dll
2009-03-08 11:33 420,352 —-a-w c:\windows\system32\vbscript.dll
2009-03-08 11:33 420,352 —-a-w c:\windows\system32\dllcache\vbscript.dll
2009-03-08 11:33 25,600 —-a-w c:\windows\system32\dllcache\jsproxy.dll
2009-03-08 11:33 229,376 —-a-w c:\windows\system32\dllcache\ieaksie.dll
2009-03-08 11:33 18,944 —-a-w c:\windows\system32\dllcache\corpol.dll
2009-03-08 11:33 18,944 —-a-w c:\windows\system32\corpol.dll
2009-03-08 11:33 125,952 —-a-w c:\windows\system32\dllcache\ieakeng.dll
2009-03-08 11:32 94,720 —-a-w c:\windows\system32\dllcache\inseng.dll
2009-03-08 11:32 72,704 —-a-w c:\windows\system32\dllcache\admparse.dll
2009-03-08 11:32 72,704 —-a-w c:\windows\system32\admparse.dll
2009-03-08 11:32 71,680 —-a-w c:\windows\system32\iesetup.dll
2009-03-08 11:32 71,680 —-a-w c:\windows\system32\dllcache\iesetup.dll
2009-03-08 11:32 611,840 —-a-w c:\windows\system32\dllcache\mstime.dll
2009-03-08 11:32 594,432 —-a-w c:\windows\system32\dllcache\msfeeds.dll
2009-03-08 11:32 55,808 —-a-w c:\windows\system32\dllcache\iernonce.dll
2009-03-08 11:32 173,056 —-a-w c:\windows\system32\dllcache\ie4uinit.exe
2009-03-08 11:32 163,840 —-a-w c:\windows\system32\dllcache\ieakui.dll
2009-03-08 11:32 128,512 —-a-w c:\windows\system32\dllcache\advpack.dll
2009-03-08 11:32 1,985,024 —-a-w c:\windows\system32\dllcache\iertutil.dll
2009-03-08 11:24 68,608 —-a-w c:\windows\system32\dllcache\hmmapi.dll
2009-03-08 11:22 156,160 —-a-w c:\windows\system32\msls31.dll
2009-03-08 11:22 156,160 —-a-w c:\windows\system32\dllcache\msls31.dll
2009-03-08 11:11 445,952 —-a-w c:\windows\system32\dllcache\ieapfltr.dll
2009-02-24 02:45 ——— d—–w c:\documents and settings\All Users\Application Data\AOL Downloads
2009-02-09 10:19 1,846,272 —-a-w c:\windows\system32\win32k.sys
2009-02-09 10:19 1,846,272 —-a-w c:\windows\system32\dllcache\win32k.sys
2009-01-08 01:21 26,144 —-a-w c:\windows\system32\spupdsvc.exe
2009-01-08 01:20 265,720 —-a-w c:\windows\system32\msdbg2.dll
2009-01-08 01:20 26,112 —-a-w c:\windows\system32\idndl.dll
2009-01-08 01:20 24,576 —-a-w c:\windows\system32\nlsdl.dll
2009-01-08 01:20 23,552 —-a-w c:\windows\system32\normaliz.dll
2009-01-08 01:20 134,144 ——w c:\windows\system32\dllcache\sqmapi.dll
2006-11-16 17:28 39,088 —-a-w c:\documents and settings\Niloy Gangopadhyay\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ibmmessages"="c:\program files\IBM\Messages By IBM\ibmmessages.exe" [2003-07-21 540672]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"Aim6"="c:\program files\AIM6\aim6.exe" [2007-04-27 50736]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-04-08 110592]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-04-08 512000]
"TPHOTKEY"="c:\progra~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [2004-03-10 94208]
"BMMLREF"="c:\program files\ThinkPad\Utilities\BMMLREF.EXE" [2003-07-11 20480]
"TPKMAPHELPER"="c:\program files\ThinkPad\Utilities\TpKmapAp.exe" [2004-02-04 897024]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2003-12-25 208896]
"ATIPTA"="c:\program files\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE" [2004-02-10 335872]
"UC_Start"="c:\ibmtools\Updater\ucstartup.exe" [2003-03-17 32768]
"ibmmessages"="c:\program files\IBM\Messages By IBM\ibmmessages.exe" [2003-07-21 540672]
"QCWLICON"="c:\program files\ThinkPad\ConnectUtilities\QCWLICON.EXE" [2004-03-12 49152]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-09-29 180269]
"ShStatEXE"="c:\program files\Network Associates\VirusScan\SHSTAT.EXE" [2004-09-22 94208]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2004-08-06 139320]
"Network Associates Error Reporting Service"="c:\program files\Common Files\Network Associates\TalkBack\TBMon.exe" [2003-10-07 147514]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2006-10-03 249927]
"BMMGAG"="c:\progra~1\ThinkPad\UTILIT~1\pwrmonit.dll" [2003-07-11 94208]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_08\bin\jusched.exe" [2006-07-26 49263]
"QCTray"="c:\progra~1\ThinkPad\CONNEC~1\QCTray.exe" [2004-03-12 663552]
"HostManager"="c:\program files\Common Files\AOL\1146639312\ee\AOLSoftware.exe" [2005-11-02 50792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2005-09-16 274432]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-14 155648]
"WinampAgent"="c:\program files\Winamp\winampa.exe" [2008-08-03 36352]
"S3TRAY2"="S3Tray2.exe" [2001-10-11 c:\windows\system32\S3Tray2.exe]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2004-08-04 c:\windows\system32\bthprops.cpl]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6]
–a—— 2005-11-02 20:01 50792 c:\program files\Common Files\AOL\Launch\aollaunch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
–a—— 2004-08-04 00:56 15360 c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
–a—— 2003-10-22 01:04 114741 c:\windows\system32\dla\tfswctrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
–a—— 2005-11-02 20:01 50792 c:\program files\Common Files\AOL\1146639312\ee\aolsoftware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
–a—— 2005-09-16 09:43 274432 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
–a—— 2004-10-13 09:24 1694208 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2008-01-14 01:00 155648 c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AGRSMMSG]
–a—— 2003-06-27 08:53 88363 c:\windows\AGRSMMSG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TP4EX]
–a—— 2002-09-04 01:05 53248 c:\windows\system32\TP4EX.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TpShocks]
–a—— 2003-09-03 23:02 77824 c:\windows\system32\TpShocks.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\IBMTOOLS\\Updater\\jre\\bin\\javaw.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1146639312\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Common Files\\AOL\\1146639312\\ee\\aim6.exe"=
"c:\\StubInstaller.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 Shockprf;Shockprf;c:\windows\system32\drivers\shockprf.sys [2004-09-02 52136]
R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys [2006-03-04 58048]
S1 ANC;ANC;c:\windows\system32\drivers\ANC.sys [2004-09-02 9728]
S1 IBMTPCHK;IBMTPCHK;c:\windows\system32\drivers\IBMBLDID.SYS [2004-09-02 2295]
S1 TPPWR;TPPWR;c:\windows\system32\drivers\TPPWR.SYS [2004-09-02 15360]
S2 ShockMgr;ShockMgr;c:\windows\system32\drivers\ShockMgr.sys [2004-09-02 4225]
S3 QCNDISIF;QCNDISIF;c:\windows\system32\drivers\qcndisif.sys [2004-09-02 12288]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6cee1b81-8f34-11db-9d64-000cf1407568}]
\Shell\AutoRun\command - E:\LaunchU3.exe

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-03-28 c:\windows\Tasks\BMMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\BMMTASK.EXE [2003-07-11 01:34]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-slide.exe - c:\program files\Slide\Slide.exe
HKCU-Run-tgcmd - (no file)
HKLM-Run-tgcmd - (no file)


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
Trusted Zone: aim.com\aimexpress
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-28 19:01:02
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(804)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2009-03-28 19:02:36
ComboFix-quarantined-files.txt 2009-03-29 02:02:05

Pre-Run: 39,638,515,712 bytes free
Post-Run: 40,134,184,960 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

206 — E O F — 2009-03-25 17:32:39


Here is the HiJackThis Report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:19:55 PM, on 3/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1146639312\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - file:///C:/Program%20Files/Support.com/Bin/IBMAccessSupport/common/install/ibmegath.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

–
End of file - 6845 bytes
Post #6
I'm not seeing anything bad.
When did these issues start.

Do you have a windows os cd?

You can use windows sfc (system file checker) You'd need your XP CD to make this work.
Click Start> Run> type sfc /scannow Note the space.
(Note that there is a space between sfc and /scannow)
Post #7
First thing that needs to be done is completing the other fix.

That computer needs this done or the infected files will still be on her computer.

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]
Post #9
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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