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Spyware / Malware / Virus Removal

[Resolved] antivirus xp pro 2009

10 min read

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Post #1 last edited
Hello, well… can't do anything really…continually pop ups/freezing my windows, took my task manager away. I did run ATF cleaner instantly after realizing what I had, and I got my Task manager back, but now I can't even get that. It keeps popping up my My Documents folder, and I have dozens of svchost.exe in my task manager processes and multiple other .exe's. I don't know what to do. I also have a burned window on my screen that makes it very hard to see around, and do things. Please help and thanks for any advice. I will try getting my HJT log in the mean time. :( Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:17:54 PM, on 3/21/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\PnkBstrB.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\MsPMSPSv.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\WINDOWS\system32\SearchIndexer.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\RTHDCPL.EXE C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\program files\valve\steam\steam.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\RocketDock\RocketDock.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe C:\WINDOWS\system32\frmwrk32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\userinit.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\rundll32.exe C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\pju8j73vl.exe C:\WINDOWS\System32\reader_s.exe C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\pju8j73vl.exe C:\WINDOWS\system32\frmwrk32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ntdll64.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\system32\ntdll64.exe C:\WINDOWS\system32\ntdll64.exe C:\WINDOWS\explorer.exe C:\Documents and Settings\Eric Wilson\reader_s.exe C:\WINDOWS\system32\frmwrk32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\WINDOWS\system32\ntdll64.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\rundll32.exe C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\380050090.exe C:\WINDOWS\system32\ntdll64.exe C:\WINDOWS\system32\ntdll64.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe – End of file - 3036 bytes
Post #3 last edited
Hi LD tate, you helped me a while back and were great, thx for responding. i did try to immediately after the ATF. It ran and found 9 infections, but when I went to click on it, the virus froze my window. I couldn't exit it out or anything.
Post #5
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:43:20 PM, on 3/21/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\PnkBstrB.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\MsPMSPSv.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\WINDOWS\system32\SearchIndexer.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\RTHDCPL.EXE C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\program files\valve\steam\steam.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\RocketDock\RocketDock.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe C:\WINDOWS\system32\frmwrk32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\userinit.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\rundll32.exe C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\pju8j73vl.exe C:\WINDOWS\System32\reader_s.exe C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\pju8j73vl.exe C:\WINDOWS\system32\frmwrk32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ntdll64.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\system32\ntdll64.exe C:\WINDOWS\system32\ntdll64.exe C:\WINDOWS\explorer.exe C:\Documents and Settings\Eric Wilson\reader_s.exe C:\WINDOWS\system32\frmwrk32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\WINDOWS\system32\ntdll64.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\ntdll64.exe C:\WINDOWS\system32\ntdll64.exe C:\WINDOWS\system32\ntdll64.exe C:\WINDOWS\system32\ntdll64.exe C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\3200493406.exe C:\WINDOWS\system32\ntdll64.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe – End of file - 2912 bytes
Post #7
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:44:44 PM, on 3/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\valve\steam\steam.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\system32\frmwrk32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\pju8j73vl.exe
C:\WINDOWS\System32\reader_s.exe
C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\pju8j73vl.exe
C:\WINDOWS\system32\frmwrk32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ntdll64.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ntdll64.exe
C:\WINDOWS\system32\ntdll64.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Eric Wilson\reader_s.exe
C:\WINDOWS\system32\frmwrk32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\ntdll64.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ntdll64.exe
C:\WINDOWS\system32\ntdll64.exe
C:\WINDOWS\system32\ntdll64.exe
C:\WINDOWS\system32\ntdll64.exe
C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\3200493406.exe
C:\WINDOWS\system32\ntdll64.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=66028
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=66028
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [bjlakakolo] C:\WINDOWS\CEB07.exe /rbt
O4 - HKLM\..\Run: [Framework Windows] frmwrk32.exe
O4 - HKLM\..\Run: [Fwuqejoxodoka] rundll32.exe "C:\WINDOWS\Kloradajakucuraq.dll",e
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKLM\..\Run: [Bfolixuqotolixa] rundll32.exe "C:\WINDOWS\usexuyir.dll",e
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [12ZFG94-F641-2SF-K31P-5N1ER6H6L2] C:\RECYCLER\S-1-5-21-5976252454-5034571024-065141657-8139\service.exe
O4 - HKCU\..\Run: [] C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\pju8j73vl.exe
O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\Eric Wilson\reader_s.exe
O4 - HKCU\..\Run: [Windows Resurections] C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\pju8j73vl.exe
O4 - HKCU\..\Run: [Diagnostic Manager] C:\DOCUME~1\ERICWI~1\LOCALS~1\Temp\3200493406.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll/206 (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\docume~1\ericwi~1\locals~1\temp\ntdll64.dll
O10 - Unknown file in Winsock LSP: c:\docume~1\ericwi~1\locals~1\temp\ntdll64.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1193323643687
O17 - HKLM\System\CCS\Services\Tcpip\..\{DEC6C7BD-E9B5-4E58-B72C-517D1A3F701B}: NameServer = 192.168.0.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: FCF - Unknown owner - C:\WINDOWS\system32\svchost.exe:exe.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Instinct Drivers Auto Removal (pr2ae5eb) (pr2ae5eb) - Noviy Disk - C:\WINDOWS\system32\pr2ae5eb.exe
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\

–
End of file - 12354 bytes
Post #9
You have a Backdoor Virus The Virut infection usually requires a reformat and re-install. You could try System Restore. 1. Click Start. 2. Point to All Programs. 3. Point to Accessories. 4. Point to System Tools. 5. Click System Restore. 6. Follow the instructions on the wizard. See if you can find a date the the PC worked.
Post #11
We can try to remove it but our chances aren't very good.

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

NOTE: worksnow is actually Combofix renamed so user is able download and run Combofix

Download worksnow from HERE:


* IMPORTANT !!! Save worksnow to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on worksnow & follow the prompts.

    Note: worksnow will run without the Recovery Console installed.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, combofix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #14

We can try to remove it but our chances aren't very good.

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

NOTE: worksnow is actually Combofix renamed so user is able download and run Combofix

Download worksnow from HERE:


* IMPORTANT !!! Save worksnow to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on worksnow & follow the prompts.

    Note: worksnow will run without the Recovery Console installed.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, combofix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.

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