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Spyware / Malware / Virus Removal

[Resolved] Same as MITOBO had

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1 last edited
Hello, I read the article here

http://forums.whatthetech.com/Trojan_Gener…ble_t99769.html

and I have the same exact issue. I just got off the tech service that I paid for, and the Firefox gets hijacked or directed to sites that I have not specified. I thought I'd look around as a new user, but as the above post seems spot on, I'll ask if someone can assist me. I'll download the Hijack this program, run the log and be back in a bit to post the log.

I should have added that running McAfee shows 4 more suspect things with 2 quarantined. That is what happened three times before I called for help. Prior to the pay service the laptop would dump the memory on an error and I could only open it under the safe mode. Now at least it is open in the normal mode.


OK, so when McAfee completed I attempted to delete the items it had identified, and now I'm back to the laptop not running in normal Vista mode, dumping it's memory to a file, and having to run in safe mode. I ran another Hijack this log and will post it below the first copy. Maybe someone can spot what is going on.



Randy



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:37:35 PM, on 03/20/09
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP Advisor\SSDK04.exe
C:\PROGRA~1\mcafee\msc\mcshell.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?

hl=en&tab=wn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program

Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program

Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

/Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health

Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0

\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless

Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User

'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter

(User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User

'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft

Office\Office12\ONENOTEM.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12

\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1

\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4

\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{66E6D600-C257-4343-BC6A-A908D1FE0915}: NameServer =

85.255.112.225,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{EC302945-AED3-4D1F-96C8-3D97C28F4FC1}: NameServer =

85.255.112.225,85.255.112.199
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile

Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c985a8e05e82e0) (gupdate1c985a8e05e82e0) - Google

Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP

Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-

Packard\Shared\hpqwmiex.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program

Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-

Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1

\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1

\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program

Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1

\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program

Files\McAfee\MPF\MPFSrv.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner -

C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program

Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0

\SharedCOM\RoxMediaDB9.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies -

C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing

Shared\stllssvr.exe

–
End of file - 9260 bytes




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:32 PM, on 03/20/09
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\helppane.exe
C:\Program Files\McAfee\MSC\mcshell.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&tab=wn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{66E6D600-C257-4343-BC6A-A908D1FE0915}: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{EC302945-AED3-4D1F-96C8-3D97C28F4FC1}: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c985a8e05e82e0) (gupdate1c985a8e05e82e0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

–
End of file - 8172 bytes
Post #2
Hi and :welcome:

Please do the following,


Please download ATF Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
    • If you use Firefox browser
    • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
It's normal after running ATF cleaner that the PC will be slower to boot the first time.


NEXT


Download ComboFix from one of these locations:
Link 1
Link 2
Link 3

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]
  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please advise.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Post #3
Thanks for your help.

The computer is running in normal vista mode and I'll reboot after posting this. I wanted to post before I attempted to reboot.

ComboFix 09-03-19.02 - test 2009-03-21 9:01:45.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2038.980 [GMT -7:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\recycler\S-1-2-29-100001057-100017697-100004192-4787.com
c:\windows\system32\gaopdxcounter
c:\windows\system32\gaopdxxbtjhwikxrpfdesmwmfinbycvuulepky.dll
c:\windows\system32\MabryObj.dll
c:\windows\system32\x64
c:\windows\system32\zip32.dll
d:\recycler\S-1-2-29-100001057-100017697-100004192-4787.com

.
((((((((((((((((((((((((( Files Created from 2009-02-21 to 2009-03-21 )))))))))))))))))))))))))))))))
.

2009-03-20 23:05 . 2009-03-20 23:08 d——– c:\program files\Windows Live Safety Center
2009-03-20 20:44 . 2009-03-20 20:44 d——– c:\program files\ERUNT
2009-03-20 20:37 . 2009-03-20 20:37 d——– c:\program files\Trend Micro
2009-03-20 17:12 . 2009-03-20 17:12 d——– c:\program files\Citrix
2009-03-20 17:09 . 2009-03-20 17:09 d——– c:\users\All Users\Citrix
2009-03-20 17:09 . 2009-03-20 17:09 d——– c:\programdata\Citrix
2009-03-20 17:05 . 2009-03-20 17:05 61,224 –a—— c:\users\test\GoToAssistDownloadHelper.exe
2009-03-20 16:57 . 2009-03-20 16:57 d–h-c— c:\users\All Users\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-03-20 16:57 . 2009-03-20 16:57 d–h-c— c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-03-20 16:34 . 2009-03-20 16:34 d——– c:\windows\Sun
2009-03-20 10:56 . 2009-03-20 10:56 d——– c:\program files\DigitalHQ
2009-03-17 19:19 . 2008-04-17 12:12 107,368 –a—— c:\windows\System32\GEARAspi.dll
2009-03-17 19:19 . 2009-01-15 12:19 23,848 –a—— c:\windows\System32\drivers\GEARAspiWDM.sys
2009-03-17 19:18 . 2009-03-17 19:19 d——– c:\users\All Users\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-17 19:18 . 2009-03-17 19:19 d——– c:\programdata\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-17 19:18 . 2009-03-17 19:19 d——– c:\program files\iTunes
2009-03-17 19:18 . 2009-03-17 19:18 d——– c:\program files\iPod
2009-03-16 15:44 . 2009-03-16 15:44 d——– c:\windows\PCHEALTH
2009-03-16 15:44 . 2009-03-16 15:44 d——– c:\program files\Microsoft.NET
2009-03-16 15:41 . 2009-03-16 15:41 dr-h—– C:\MSOCache
2009-03-15 10:05 . 2009-03-15 10:05 d——– c:\program files\Microsoft Silverlight
2009-03-13 17:54 . 2008-01-07 21:10 98,304 –a—— c:\windows\RTKAUDIOSERVICE.EXE
2009-03-13 17:53 . 2008-01-14 19:26 4,874,240 –a—— c:\windows\RtHDVCpl.exe
2009-03-13 17:53 . 2008-01-07 03:30 2,156,544 –a—— c:\windows\System32\RtkAPO.dll
2009-03-13 17:53 . 2008-01-15 03:19 2,047,576 –a—— c:\windows\System32\drivers\RTKVHDA.sys
2009-03-13 17:53 . 2007-11-07 01:31 1,191,936 –a—— c:\windows\RtlUpd.exe
2009-03-13 17:53 . 2008-01-09 02:52 636,416 –a—— c:\windows\System32\RtkPgExt.dll
2009-03-13 17:53 . 2007-11-12 20:35 532,480 –a—— c:\windows\System32\RTSndMgr.cpl
2009-03-13 17:53 . 2006-12-12 18:30 339,968 –a—— c:\windows\System32\SRSTSXT.dll
2009-03-13 17:53 . 2007-07-24 17:33 135,168 –a—— c:\windows\System32\SRSWOW.dll
2009-03-13 17:53 . 2008-01-14 00:18 29,696 –a—— c:\windows\System32\RtkCoInst.dll
2009-03-13 17:52 . 2007-07-26 01:09 520,192 –a—— c:\windows\RtlExUpd.dll
2009-03-13 17:50 . 2008-01-25 00:46 106,496 –a—— c:\windows\System32\drivers\Rtlh86.sys
2009-03-13 17:49 . 2009-03-13 17:53 d——– c:\program files\Realtek
2009-03-13 17:33 . 2007-11-13 23:18 553 –a—— c:\windows\USetup.iss
2009-03-13 17:30 . 2007-07-25 12:48 172,032 –a—— c:\windows\System32\rixdicon.dll
2009-03-13 17:30 . 2007-08-08 20:42 45,568 –a—— c:\windows\System32\drivers\rimmptsk.sys
2009-03-13 17:30 . 2007-07-30 10:42 43,008 –a—— c:\windows\System32\drivers\rimsptsk.sys
2009-03-13 17:30 . 2007-07-30 11:54 38,400 –a—— c:\windows\System32\drivers\rixdptsk.sys
2009-03-11 14:26 . 2008-12-15 20:29 8,147,456 –a—— c:\windows\System32\wmploc.DLL
2009-03-11 14:26 . 2008-11-26 21:43 268,288 –a—— c:\windows\System32\schannel.dll
2009-03-11 14:26 . 2008-12-15 22:31 7,680 –a—— c:\windows\System32\spwmp.dll
2009-03-11 14:26 . 2008-12-15 22:31 4,096 –a—— c:\windows\System32\msdxm.ocx
2009-03-11 14:26 . 2008-12-15 22:31 4,096 –a—— c:\windows\System32\dxmasf.dll
2009-03-11 14:25 . 2009-02-08 20:10 2,033,152 –a—— c:\windows\System32\win32k.sys
2009-03-02 21:30 . 2009-03-02 21:30 0 –ah—– c:\windows\System32\drivers\Msft_User_WpdFs_01_00_00.Wdf
2009-03-02 18:05 . 2009-03-02 21:36 d——– c:\program files\Common Files\Cricket Software
2009-02-27 17:53 . 2009-02-27 17:53 143 -rahs—- c:\windows\Regbak.dat
2009-02-27 17:53 . 2009-02-27 17:53 104 -rahs—- c:\windows\System32\SftGrd.cfg
2009-02-26 23:02 . 2009-03-02 21:39 d——– c:\program files\Cricket Power Sniper
2009-02-23 20:16 . 2009-02-23 20:17 30,906,997 –a—— C:\dnc13(2).rtp
2009-02-21 03:30 . 2009-02-21 03:40 d——– c:\users\test\AppData\Roaming\dvdcss

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-21 01:50 ——— d—–w c:\programdata\Google Updater
2009-03-19 00:21 ——— d—–w c:\program files\Mozilla Thunderbird
2009-03-18 02:18 ——— d—–w c:\program files\Common Files\Apple
2009-03-16 23:31 ——— d—–w c:\program files\OpenOffice.org 3
2009-03-16 23:10 ——— d—–w c:\programdata\Microsoft Help
2009-03-16 22:45 ——— d—–w c:\program files\Microsoft Works
2009-03-15 16:23 ——— d—–w c:\program files\Hewlett-Packard
2009-03-14 01:25 ——— d—–w c:\program files\Common Files\InstallShield
2009-03-14 01:13 ——— d—–w c:\program files\HP
2009-03-14 01:12 ——— d–h–w c:\program files\InstallShield Installation Information
2009-03-14 00:53 319,456 —-a-w c:\windows\DIFxAPI.dll
2009-03-13 23:55 ——— d—–w c:\program files\Common Files\muvee Technologies
2009-03-13 23:44 ——— d—–w c:\programdata\Hewlett-Packard
2009-03-11 21:47 ——— d—–w c:\program files\Windows Mail
2009-03-08 22:12 ——— d—–w c:\program files\WMR11
2009-03-08 22:05 ——— d—–w c:\program files\WinPcap
2009-03-07 00:12 21,256 —-a-w c:\windows\Help\OEM\scripts\HPScript.exe
2009-03-05 19:29 16,648 —-a-w c:\windows\Help\OEM\scripts\HC_ProtectSmartPatch.exe
2009-02-21 04:54 ——— d—–w c:\users\test\AppData\Roaming\CARIS
2009-02-21 04:54 ——— d—–w c:\program files\Common Files\CARIS
2009-02-12 05:42 ——— d—–w c:\program files\Maptech
2009-02-11 16:43 ——— d—–w c:\program files\Microsoft CAPICOM 2.1.0.2
2009-02-11 16:39 ——— d—–w c:\users\test\AppData\Roaming\muvee Technologies
2009-02-11 16:39 ——— d—–w c:\programdata\muvee Technologies
2009-02-11 16:38 ——— d—–w c:\programdata\TEMP
2009-02-11 16:01 410,984 —-a-w c:\windows\System32\deploytk.dll
2009-02-11 16:01 ——— d—–w c:\program files\Java
2009-02-10 07:31 174 –sha-w c:\program files\desktop.ini
2009-02-10 07:20 ——— d—–w c:\program files\Windows Sidebar
2009-02-10 07:20 ——— d—–w c:\program files\Windows Photo Gallery
2009-02-10 07:20 ——— d—–w c:\program files\Windows Journal
2009-02-10 07:20 ——— d—–w c:\program files\Windows Defender
2009-02-10 07:20 ——— d—–w c:\program files\Windows Collaboration
2009-02-10 07:20 ——— d—–w c:\program files\Windows Calendar
2009-02-10 06:55 82,432 —-a-w c:\windows\System32\axaltocm.dll
2009-02-10 06:55 101,888 —-a-w c:\windows\System32\ifxcardm.dll
2009-02-09 19:40 ——— d—–w c:\program files\TrackMaker
2009-02-09 02:53 ——— d—–w c:\program files\Google
2009-02-08 08:40 ——— d—–w c:\programdata\CyberLink
2009-02-06 22:42 ——— d—–w c:\users\test\AppData\Roaming\vlc
2009-02-06 22:41 ——— d—–w c:\program files\VideoLAN
2009-02-05 07:06 109,057 —-a-w c:\windows\News Rover Uninstaller.exe
2009-02-05 07:06 ——— d—–w c:\program files\NewsRover
2009-02-02 19:25 ——— d—–w c:\program files\ActiveCaptain
2009-02-01 16:12 ——— d—–w c:\program files\Bonjour
2009-01-31 07:15 94,720 —-a-w c:\windows\System32\PortableDeviceClassExtension.dll
2009-01-31 07:15 241,152 —-a-w c:\windows\System32\PortableDeviceApi.dll
2009-01-31 07:15 160,768 —-a-w c:\windows\System32\PortableDeviceTypes.dll
2009-01-31 07:11 269,312 —-a-w c:\windows\System32\es.dll
2009-01-31 07:07 712,704 —-a-w c:\windows\System32\WindowsCodecs.dll
2009-01-31 07:07 425,472 —-a-w c:\windows\System32\PhotoMetadataHandler.dll
2009-01-31 07:07 347,136 —-a-w c:\windows\System32\WindowsCodecsExt.dll
2009-01-31 07:03 97,800 —-a-w c:\windows\System32\infocardapi.dll
2009-01-31 07:03 781,344 —-a-w c:\windows\System32\PresentationNative_v0300.dll
2009-01-31 07:03 622,080 —-a-w c:\windows\System32\icardagt.exe
2009-01-31 07:03 43,544 —-a-w c:\windows\System32\PresentationHostProxy.dll
2009-01-31 07:03 326,160 —-a-w c:\windows\System32\PresentationHost.exe
2009-01-31 07:03 11,264 —-a-w c:\windows\System32\icardres.dll
2009-01-31 07:03 105,016 —-a-w c:\windows\System32\PresentationCFFRasterizerNative_v0300.dll
2009-01-31 06:53 96,760 —-a-w c:\windows\System32\dfshim.dll
2009-01-31 06:53 83,968 —-a-w c:\windows\System32\mscories.dll
2009-01-31 06:53 41,984 —-a-w c:\windows\System32\netfxperf.dll
2009-01-31 06:53 282,112 —-a-w c:\windows\System32\mscoree.dll
2009-01-31 06:53 158,720 —-a-w c:\windows\System32\mscorier.dll
2009-01-31 06:45 1,645,568 —-a-w c:\windows\System32\connect.dll
2009-01-31 06:13 ——— d—–w c:\users\test\AppData\Roaming\Apple Computer
2009-01-31 06:12 ——— d—–w c:\programdata\Apple Computer
2009-01-31 06:10 ——— d—–w c:\program files\QuickTime
2009-01-31 06:09 ——— d—–w c:\program files\Apple Software Update
2009-01-31 06:08 ——— d—–w c:\programdata\Apple
2009-01-31 01:24 14,600 —-a-w c:\windows\Help\OEM\scripts\HC_InstallHPHC.exe
2009-01-29 23:41 ——— d—–w c:\users\test\AppData\Roaming\InstallShield
2009-01-29 23:30 ——— d—–w c:\users\test\AppData\Roaming\Hewlett-Packard
2009-01-29 23:19 ——— d—–w c:\program files\McAfee
2009-01-29 06:35 ——— d—–w c:\program files\Common Files\Adobe
2009-01-29 04:16 ——— d—–w c:\programdata\WinZip
2009-01-29 03:22 61,440 —-a-w c:\windows\System32\winipsec.dll
2009-01-29 03:22 361,984 —-a-w c:\windows\System32\IPSECSVC.DLL
2009-01-29 03:22 28,672 —-a-w c:\windows\System32\FwRemoteSvr.dll
2009-01-29 03:22 272,896 —-a-w c:\windows\System32\polstore.dll
2009-01-29 03:19 296,960 —-a-w c:\windows\System32\gdi32.dll
2009-01-29 03:18 212,480 —-a-w c:\windows\system32\drivers\mrxsmb10.sys
2009-01-29 03:17 541,696 —-a-w c:\windows\AppPatch\AcLayers.dll
2009-01-29 03:17 52,736 —-a-w c:\windows\AppPatch\iebrshim.dll
2009-01-29 03:17 460,288 —-a-w c:\windows\AppPatch\AcSpecfc.dll
2009-01-29 03:17 4,240,384 —-a-w c:\windows\System32\GameUXLegacyGDFs.dll
2009-01-29 03:17 28,672 —-a-w c:\windows\System32\Apphlpdm.dll
2009-01-29 03:17 2,560 —-a-w c:\windows\AppPatch\AcRes.dll
2009-01-29 03:17 2,154,496 —-a-w c:\windows\AppPatch\AcGenral.dll
2009-01-29 03:17 173,056 —-a-w c:\windows\AppPatch\AcXtrnal.dll
2009-01-29 03:17 1,695,744 —-a-w c:\windows\System32\gameux.dll
2009-01-29 03:16 303,616 —-a-w c:\windows\System32\wmpeffects.dll
2009-01-29 03:16 2,048 —-a-w c:\windows\System32\msxml3r.dll
2009-01-29 03:16 1,191,936 —-a-w c:\windows\System32\msxml3.dll
2009-01-29 03:14 2,048 —-a-w c:\windows\System32\tzres.dll
2009-01-29 03:11 2,927,104 —-a-w c:\windows\explorer.exe
2009-01-29 03:07 9,847,296 —-a-w c:\windows\System32\NlsData000a.dll
2009-01-29 03:05 988,216 —-a-w c:\windows\System32\winload.exe
2009-01-29 03:05 927,288 —-a-w c:\windows\System32\winresume.exe
2009-01-29 03:05 615,992 —-a-w c:\windows\System32\ci.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-03-20 1773568]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SMSERIAL"="c:\program files\Motorola\SMSERIAL\sm56hlpr.exe" [2007-01-16 634880]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-06-20 1316136]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-04-15 178712]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-02-13 159744]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-11 148888]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-11-01 582992]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-21 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-21 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-21 133656]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-12-19 468264]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-10-03 480560]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-12 342312]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-14 c:\windows\RtHDVCpl.exe]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\launcher.exe" [2006-11-07 44128]

c:\users\test\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-07 101440]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-01-14 525664]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk /r \??\C:\0autocheck autochk *

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)
"DoNotAllowExceptions"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{93BF56AB-3C6F-4CA6-8B06-D524AC1EA4BA}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{62EA0F59-EFA4-4B82-A406-03A4ECFA8083}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{E233FE72-FC8A-4994-811C-52BB58F69624}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{611E3E15-27D0-4CB2-872C-07D31887E8B2}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{4EC59A9F-069E-47CA-9058-1BBC5ACC7A0D}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{619B8FDD-DDB0-4CEE-8FD0-FAD8995907C6}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{3E9E8329-7242-4B19-9E5A-0D96900B6A65}"= Profile=Private|Profile=Public|c:\program files\Common Files\Mcafee\MNA\McNaSvc.exe:McAfee Network Agent
"{0F21C63D-AC78-4BF9-8B99-4A20B1D68D91}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{228A95B0-B42A-455B-914C-DFAFE652F050}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{928454DA-4F49-4452-9511-94EB03A521D6}"= c:\program files\HP\QuickPlay\QP.exe:Quick Play
"{770C426B-A3A5-4337-AB5A-48DF178EF126}"= c:\program files\HP\QuickPlay\QPService.exe:Quick Play Resident Program
"{BD84792D-93F4-4787-B15D-0D66FF94930F}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{AB08D10E-BA2D-4E77-8A1E-21ACA0467308}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{518B3473-F6C2-4B17-9862-C5325853CBD7}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{7020124B-4DB5-42B3-8627-5F4648AE8DF8}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)
"DoNotAllowExceptions"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)
"DoNotAllowExceptions"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile\AuthorizedApplications\List]
"c:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"= c:\program files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink

R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\System32\drivers\NETw5v32.sys [2008-11-17 3668480]
S2 gupdate1c985a8e05e82e0;Google Update Service (gupdate1c985a8e05e82e0);c:\program files\Google\Update\GoogleUpdate.exe [2009-02-02 133104]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\System32\drivers\npf.sys [2007-11-06 34064]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G]
\shell\AutoRun\command - G:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{170dd8e4-ed7c-11dd-add8-001b2430feca}]
\shell\AutoRun\command - H:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{170dd8f5-ed7c-11dd-add8-001b2430feca}]
\shell\AutoRun\command - G:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9417940e-f14b-11dd-98d0-001b2430feca}]
\shell\AutoRun\command - G:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2009-03-21 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-02-02 19:40]

2009-03-21 c:\windows\Tasks\GoogleUpdateTaskMachine.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-02-02 19:40]

2009-03-19 c:\windows\Tasks\HPCeeScheduleFortest.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2007-03-23 14:23]

2009-01-29 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 14:32]

2009-01-29 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 14:32]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://news.google.com/nwshp?hl=en&tab=wn
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel
FF - ProfilePath - c:\users\test\AppData\Roaming\Mozilla\Firefox\Profiles\re8ftmc8.default\
FF - prefs.js: browser.startup.homepage - hxxp://news.google.com/nwshp?hl=en&tab=wn
FF - plugin: c:\program files\Google\Google Updater\2.4.1487.6512\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll

—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - true.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-21 09:06:08
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-03-21 9:09:24
ComboFix-quarantined-files.txt 2009-03-21 16:09:19

Pre-Run: 92,920,070,144 bytes free
Post-Run: 92,917,243,904 bytes free

296 — E O F — 2009-03-16 23:10:05
Post #4
The computer seems to be running normally after a reboot. I'm running McAfee to see if it reports anything, and so far it has not, and by this time in its scan it had been picking up two infections so it looks good. I'll report back if I see anything else going on. Again, thanks for your assistance. Randy
Post #5
ichthyoid… stick with me…we haven't finished yet…I will let you know when you are good to go absence of symptoms doesn't mean everything is Ok…plus we have some clean up to do Let me know what the McAfee results are, then I'll have a few further instructions for you…. also post a fresh HJT log thanks CB
Post #6
Sorry to jump ahead. The McAfee is still running and I'll get a fresh HJT when McAfee finishes. So far no reports of virus. I could cancel it if you like. Randy
Post #9
Ok, once the McAfee scan is done
do the following:

Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


In your next response post

  • McAfee report
  • MBAM log
  • Fresh HJT log
Post #10
I cannot find a McAfee log.

So here are the other two logs.




Malwarebytes' Anti-Malware 1.34
Database version: 1882
Windows 6.0.6001 Service Pack 1

03/21/09 2:32:49 PM
mbam-log-2009-03-21 (14-32-49).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 257247
Time elapsed: 2 hour(s), 35 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\DigitalHQ (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DigitalHQ (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\test\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DigitalHQ (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DigitalHQ (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\DigitalHQ (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\DigitalHQ\Uninstall.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DigitalHQ\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.






Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:32 PM, on 03/20/09
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\helppane.exe
C:\Program Files\McAfee\MSC\mcshell.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&tab=wn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{66E6D600-C257-4343-BC6A-A908D1FE0915}: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{EC302945-AED3-4D1F-96C8-3D97C28F4FC1}: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c985a8e05e82e0) (gupdate1c985a8e05e82e0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

–
End of file - 8172 bytes
Post #11

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:32 PM, on 03/20/09


Hi this is an old log from before the Combofix scan…

can you please give me a fresh HJT log thanks
Post #12
Sorry, I had to run it as an administrator.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:41:58 PM, on 03/21/09
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP Advisor\SSDK04.exe
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&tab=wn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…n&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/…s/wlscctrl2.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c985a8e05e82e0) (gupdate1c985a8e05e82e0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

–
End of file - 7942 bytes
Post #13
Hi

Good news your logs are clean :thumbup:

Because this infection attacked your DNS, we need to reset your DNS server and flush your DNS cache.

Please do the following

I suggest you print out these instructions for easy reference:
  • Go to Start > Control Panel, and choose Network Connections.
  • Right click on your default connection, usually Local Area Connection for cable and DSL or Dial-up Connection if you are using Dial-up, and choose Properties.
  • Click the Networking tab
  • Double-click on the Internet Protocol (TCP/IP) item.
  • Write down the settings in case you should need to change them back.
  • Select the radio button that says "Obtain DNS servers automatically".
  • Click OK twice to get out of the properties screen and restart your computer.
  • If not prompted to reboot go ahead and reboot manually.
CAUTION: It's possible that your ISP (Internet Service Provider) requires specific DNS settings here. Make sure you know if you need these settings or not BEFORE you make any changes or you may lose your Internet connection. If you're sure you do not need a specific DNS address, then you may proceed.
  • Now go to Start > Run > type: cmd
  • Press OK or Hit Enter.
  • At the command prompt, type or copy/paste: ipconfig /flushdns (note the space between “..g /f…” it needs to be there)
  • Hit Enter.
  • You will get a confirmation that the flush was successful.
  • Close the command box.

NEXT

Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

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Now that you are clean

Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.
  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more.  Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  • For Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories.  This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
  • Please read the guide by Rorschach112on how to prevent malware and about safe computing here
Thank you for your patience, and performing all of the procedures requested.

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