What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Hi am new and need some help

23 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hello everyone my name is BLoe.

I hve this lap top which is quite good but t has slowed downa lot recently. Occasionay my internet explorer would crash but i thought nothing of it but now things just arnt working properly. Its slow, very slow. Not only that but as i type some words ust sont get typed up when i type fast, this nevr happened before. There is also this reoccuring problem of things i type suddenly moving up a few lines in my text plus theres a problem with my internet going 'back' a few i pages as i type. As i write this to you now there are times when it just refuses to type so i wind up writing only half the word. SOmething is very wrong and its upsetting. If you could help me please tell me what to do. Iv downloaded AVG, a spybot and adaware programe, ive also unwittingly downloaded a registry mechanic program which doesnt seem to beof much help.

SOme of these free versions of progams dont even do the job.

If you can help me please let me know! THank you!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:27:20 AM, on 20/03/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe
C:\Program Files\Java\jre1.5.0_12\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Won\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Registry Mechanic\RMTray.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Convesoft\Orion\Messenger.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Internet Explorer\ieuser.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG8\aAvgApi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Acer\Acer VCM\acp2HID.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.au.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.au.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"
O4 - HKLM\..\Run: [PLFSet] rundll32.exe C:\Windows\PLFSet.dll,PLFDefSetting
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_12\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Adware_ProMFCT] C:\Program Files\Adware_Pro\Adware_Pro.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /H
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe
O4 - Global Startup: Acer VCM.lnk = ?
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O4 - Global Startup: SETAUDIO.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device… - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device… - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jin…indows-i586.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Raw Socket Service (RS_Service) - Acer Inc. - C:\Program Files\Acer\Acer VCM\RS_Service.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 14495 bytes
Post #2 last edited
Hi Bloe, welcome to the forum.


To make cleaning this machine easier
  • Please do not uninstall/install any programs unless asked to
    It is more difficult when files/programs are appearing in/disappearing from the logs.
  • Please do not run any scans other than those requested
  • Please follow all instructions in the order posted
  • All logs/reports, etc.. must be posted in Notepad. Please ensure that word wrap is unchecked. In notepad click format, uncheck word wrap if it is checked.
  • Do not attach any logs/reports, etc.. unless specifically requested to do so.
  • If you have problems with or do not understand the instructions, Please ask before continuing.
  • Please stay with this thread until given the All Clear. A absence of symptoms does not mean a clean machine.



You have 2 antivirus programs installed. I would guess that your Mcafee expired and you replaced it with AVG8.

If that's the case please go HERE and follow the steps for removing Mcafee from your computer. Please uninstall all Mcafee components then run the tool provided.

Please note that Site Advisor will need to be reinstalled (the tool will remove it) and the windows firewall will need to be turned on.

Then post back with a new HJT log and tell us how your computer is at the moment.


If the above is not your situation regarding Mcafee, please advise before doing anything.


Thanks
Post #3 last edited
Hello old man! I am greatful for your assisntance. I am not so sure about what you mean with reinstalling some Site Advisor…but ive removed the McAfee programme successfully i think. When i tried Hijack this it said some things couldnt be accessed by Hijack this which meant i would manutally have to get rid of them…or something to that affect…

Theres a programme called Stopzilla that i was conned into installing a hile ago, that has also expired which i wouldnt mind getting rid of…it just gets in the way when i boot my system…

Here is my logfile sir!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:27:20 AM, on 20/03/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe
C:\Program Files\Java\jre1.5.0_12\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Won\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Registry Mechanic\RMTray.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Convesoft\Orion\Messenger.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Internet Explorer\ieuser.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG8\aAvgApi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Acer\Acer VCM\acp2HID.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.au.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.au.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"
O4 - HKLM\..\Run: [PLFSet] rundll32.exe C:\Windows\PLFSet.dll,PLFDefSetting
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_12\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Adware_ProMFCT] C:\Program Files\Adware_Pro\Adware_Pro.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /H
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe
O4 - Global Startup: Acer VCM.lnk = ?
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O4 - Global Startup: SETAUDIO.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device… - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device… - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jin…indows-i586.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Raw Socket Service (RS_Service) - Acer Inc. - C:\Program Files\Acer\Acer VCM\RS_Service.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 14495 bytes
Post #4
Hi Bloe,

According to your HJT log, Mcafee is still installed.

Post an uninstall list and I'll see what I can do.

Please make an uninstall list
  • Start HijackThis
  • Click the Config button
  • Click the Misc Tools button
  • Click the Open Uninstall Manager button.
  • Click the Save list button and save it to your desktop.
When you press Save, a notepad will open with the contents. Copy/paste the contents of the notepad file in your next reply.

Thanks
Post #5
Heres from your instructions OldMan! I wouldnt mind getting rid of VirtuaGirl either, i tried downloading it once but i stoped halfway cause it said i had to register or something….i dont wanna register so i stoped download halfway and it doesnt seem to be removable or something. Anyway hopefully you are a dirttyoldman and understand lol 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) Acer Arcade Deluxe Acer Crystal Eye webcam Acer Crystal Eye webcam Acer eAudio Management Acer eDataSecurity Management Acer eLock Management Acer Empowering Technology Acer eNet Management Acer ePower Management Acer ePresentation Management Acer eSettings Management Acer GameZone Console 2.0.1.1 Acer GridVista Acer Mobility Center Plug-In Acer ScreenSaver Acer VCM Activation Assistant for the 2007 Microsoft Office suites Ad-Aware Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) Adobe Flash Player ActiveX Adobe Reader 8.1.2 Agatha Christie Death on the Nile Alice Greenfingers AVG 8.5 Azada Backspin Billiards Big Kahuna Reef Bookworm Deluxe Bricks of Egypt Broadcom Gigabit Integrated Controller Cake Mania Chicken Invaders 3 Chromadrome 2 Chuzzle Diner Dash Flo on the Go Fish Tycoon Flip Words 2 GamesBar 1.1.0.5 HDAUDIO Soft Data Fax Modem with SmartCP HijackThis 2.0.2 Intel® Graphics Media Accelerator Driver Intel® Matrix Storage Manager J2SE Runtime Environment 5.0 Update 12 Jewel Quest Solitaire Kick N Rush Launch Manager Mahjong Escape Ancient China Mahjongg Artifacts Medieval - Total War - Gold Edition Microsoft Office Excel MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office Home and Student 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Visual C++ 2005 Redistributable Microsoft Works MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB941833) MSXML 4.0 SP2 (KB954430) Mystery Case Files - Huntsville Mystery Solitaire - Secret Island NTI Backup NOW! 4.7 NTI CD & DVD-Maker Orion PowerProducer Realtek High Definition Audio Driver Registry Mechanic 8.0 RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02 Security Update for 2007 Microsoft Office System (KB951550) Security Update for 2007 Microsoft Office System (KB951944) Security Update for 2007 Microsoft Office System (KB958439) Security Update for Microsoft Office Excel 2007 (KB958437) Security Update for Microsoft Office OneNote 2007 (KB950130) Security Update for Microsoft Office PowerPoint 2007 (KB951338) Security Update for Microsoft Office system 2007 (KB954326) Security Update for Microsoft Office system 2007 (KB956828) Security Update for Microsoft Office Word 2007 (KB956358) Spybot - Search & Destroy Star Defender 3 STOPzilla Synaptics Pointing Device Driver Turbo Pizza Update for Microsoft Office 2007 Help for Common Features (KB957244) Update for Microsoft Office Excel 2007 Help (KB957242) Update for Microsoft Office OneNote 2007 Help (KB957245) Update for Microsoft Office PowerPoint 2007 Help (KB957247) Update for Microsoft Office Word 2007 Help (KB957252) Update for Microsoft Script Editor Help (KB957253) Update for Office 2007 (KB946691) VirtuaGirl HD Virtual Villagers Wedding Dash WIDCOMM Bluetooth Software 6.0.1.4900 Winbond CIR Drivers Windows Driver Package - 2Wire (2WIREPCP) Net (03/22/2007 2.0) Windows Live installer Windows Live Messenger Windows Live Sign-in Assistant Yahoo! Toolbar Zuma Deluxe
Post #6 last edited
Hi Bloe,

You will need to disable Spybot's Tea Timer function, if it is running, as it may interfere. - this is a two step process.
First step:
  • Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  • If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
  • If you have Version 1.4, Click on Exit Spybot S&D Resident
Second step, For Either Version :
  • Open Spybot S&D
  • Click Mode, choose Advanced Mode
  • Go To the bottom of the Vertical Panel on the Left, Click Tools
  • then, also in left panel, click Resident shows a red/white shield.
  • If your firewall raises a question, say OK
  • In the Resident protection status frame, Uncheck the box labelled Resident "Tea-Timer"(Protection of over-all system settings) active
  • OK any prompts.
  • Use File, Exit to terminate Spybot
  • Reboot your machine fully for the changes to take effect.

Uninstall these programs

STOPzilla
VirtuaGirl HD

Then click this link to download the macafee removal tool
http://download.mcafee.com/products/licens…atches/MCPR.exe


Click Save and save the file to a folder on your computer.
Navigate to the folder where the file was saved.
Make sure all McAfee windows are closed.
right-click MCPR.exe and select Run as Administrator. to run the removal tool.

Run it a couple of times.

After you have completed the above, reboot your computer and please obtain a new HJT log and post it in your next reply.

How's the computer?

Thanks
Post #7 last edited
Here it is OldMan…i have spybot search and destory version 1.6.0
Ive disabled the tea timer.

I realise McAfee is still showing on the resident notepad but i must note that it does not show on the actual scan of Hiujack this…for instance on the actual scan there is only 9, 02a while on the note pad i do notice there are14, O2's Best Regards…


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:27:20 AM, on 20/03/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe
C:\Program Files\Java\jre1.5.0_12\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Won\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Registry Mechanic\RMTray.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Convesoft\Orion\Messenger.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Internet Explorer\ieuser.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG8\aAvgApi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Acer\Acer VCM\acp2HID.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.au.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.au.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"
O4 - HKLM\..\Run: [PLFSet] rundll32.exe C:\Windows\PLFSet.dll,PLFDefSetting
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_12\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Adware_ProMFCT] C:\Program Files\Adware_Pro\Adware_Pro.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /H
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe
O4 - Global Startup: Acer VCM.lnk = ?
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O4 - Global Startup: SETAUDIO.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device… - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device… - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jin…indows-i586.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Raw Socket Service (RS_Service) - Acer Inc. - C:\Program Files\Acer\Acer VCM\RS_Service.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 14495 bytes
Post #8
just t note the problem has gotten really bad, like it took something like 5 minutes just to get to this page…am alarmed at how slow my comp has become since the beginning of the day. May day May day.
Post #9
Hi Bloe,

You have posted the same HJT log twice

Scan saved at 11:27:20 AM, on 20/03/2009
and
Scan saved at 11:27:20 AM, on 20/03/2009


Let's use this scanner, it will give me a better look at your system.

Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Rigjt click dds.scr and chose Run as Administrator to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.
—————————————————

Please include the contents of the following in your next reply:

DDS.txt

Thanks
Post #10
Hello old man i am not sure what you mean by run as administrator. I have downloaded the programma and when i clock on the program tit runs automatically. WHen i right click on the icon there is administrator function there is only test configure install scan using spoybot Search and dfestroy scan with AVG acer edatasecurity management share… send to cut copy create shortcut delete rename properties At any rate when i clicked it , it ran as adminstartor. Here are the results of the DDs.txt thank you. DDS (Ver_09-03-16.01) - NTFSx86 Run by [removed] at 11:15:35.01 on Sat 21/03/2009 Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.5.0_12 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.61.1033.18.3062.1693 [GMT 11:00] ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\system32\taskeng.exe C:\Program Files\Synaptics\SynTP\SynTPStart.exe C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Acer\Empowering Technology\eAudio\eAudio.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Windows\RtHDVCpl.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\igfxpers.exe C:\Windows\system32\igfxsrvc.exe C:\Users\Won\AppData\Local\Temp\RtkBtMnt.exe C:\Acer\ALaunch\ALaunchSvc.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Windows\system32\svchost.exe -k bthsvcs C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe C:\Acer\Empowering Technology\eNet\eNet Service.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Acer\Mobility Center\MobilityService.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Program Files\Acer\Acer VCM\RS_Service.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Acer\Empowering Technology\ePower\ePowerSvc.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Launch Manager\QtZgAcer.EXE C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe C:\Program Files\Java\jre1.5.0_12\bin\jusched.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Registry Mechanic\RMTray.exe C:\Program Files\Acer\Acer VCM\AcerVCM.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Convesoft\Orion\Messenger.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE C:\Windows\system32\igfxext.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Internet Explorer\iexplore.exe c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe C:\Program Files\Acer\Acer VCM\acp2HID.exe C:\Program Files\AVG\AVG8\aAvgApi.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Windows\servicing\TrustedInstaller.exe C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe C:\Windows\system32\wuauclt.exe C:\Windows\system32\vssvc.exe C:\Windows\System32\svchost.exe -k swprv C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Won\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com.au/ mStart Page = hxxp://en.au.acer.yahoo.com mDefault_Page_URL = hxxp://en.au.acer.yahoo.com BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_12\bin\ssv.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [Adware_ProMFCT] c:\program files\adware_pro\Adware_Pro.exe uRun: [RegistryMechanic] c:\program files\registry mechanic\RMTray.exe /H mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [ALaunch] c:\acer\alaunch\AlaunchClient.exe mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\x86\eDSloader.exe mRun: [eAudio] "c:\acer\empowering technology\eaudio\eAudio.exe" mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE mRun: [PlayMovie] "c:\program files\acer arcade deluxe\play movie\PMVService.exe" mRun: [eRecoveryService] mRun: [PLFSet] rundll32.exe c:\windows\PLFSet.dll,PLFDefSetting mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_12\bin\jusched.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe StartupFolder: c:\users\won\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE StartupFolder: c:\users\won\appdata\roaming\micros~1\windows\startm~1\programs\startup\orion.lnk - c:\convesoft\orion\Messenger.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe StartupFolder: c:\programdata\microsoft\windows\start menu\programs\startup\SETAUDIO.EXE mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: Send image to &Bluetooth Device… - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm IE: Send page to &Bluetooth Device… - c:\program files\widcomm\bluetooth software\btsendto_ie.htm IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_12\bin\ssv.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.5.0/jinstall-1_5-windows-i586.cab DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: avgrsstx.dll ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-19 325640] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-19 107912] R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\play movie\000.fcl [2008-4-10 41456] R2 ALaunchService;ALaunch Service;c:\acer\alaunch\ALaunchSvc.exe [2008-3-14 51200] R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-3-19 908056] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-19 298264] R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2008-4-10 233472] R3 winbondcir;Winbond IR Transceiver;c:\windows\system32\drivers\winbondcir.sys [2008-3-14 43008] S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-3-14 179712] =============== Created Last 30 ================ 2009-03-20 15:50 –d—– c:\users\won\appdata\roaming\aAvgApi 2009-03-20 11:21 –d—– c:\program files\Trend Micro 2009-03-19 19:54 –d—– c:\program files\Lavasoft 2009-03-19 19:54 –d—– c:\programdata\Lavasoft 2009-03-19 19:53 –d—– c:\program files\common files\Wise Installation Wizard 2009-03-19 16:22 506,368 a——- c:\windows\system32\msxml.dll 2009-03-19 15:28 –d-h— C:\$AVG8.VAULT$ 2009-03-19 15:02 10,520 a——- c:\windows\system32\avgrsstx.dll 2009-03-19 15:02 107,912 a——- c:\windows\system32\drivers\avgtdix.sys 2009-03-19 15:02 325,640 a——- c:\windows\system32\drivers\avgldx86.sys 2009-03-19 15:02 –d—– c:\windows\system32\drivers\Avg 2009-03-19 15:02 –d—– c:\programdata\avg8 2009-03-19 15:02 –d—– c:\program files\AVG 2009-03-19 15:02 –d—– c:\progra~2\avg8 2009-03-18 22:31 0 a——- c:\windows\system32\MSVolume.dll 2009-03-18 22:31 –d—– c:\program files\Adware_Pro 2009-03-11 15:17 8,147,456 a——- c:\windows\system32\wmploc.DLL 2009-03-11 15:17 7,680 a——- c:\windows\system32\spwmp.dll 2009-03-11 15:17 4,096 a——- c:\windows\system32\msdxm.ocx 2009-03-11 15:17 4,096 a——- c:\windows\system32\dxmasf.dll 2009-03-11 15:17 268,288 a——- c:\windows\system32\schannel.dll 2009-03-11 15:17 2,033,152 a——- c:\windows\system32\win32k.sys 2009-03-09 19:31 3 a——- c:\windows\sbacknt.bin 2009-03-09 19:29 152,904 a——- c:\windows\system32\vghd.scr 2009-03-09 19:29 –d—– c:\program files\vghd ==================== Find3M ==================== 2009-03-20 01:36 8,284 a——- c:\users\won\appdata\roaming\wklnhst.dat 2009-01-15 17:11 827,392 a——- c:\windows\system32\wininet.dll 2008-11-22 12:21 51,200 a——- c:\windows\inf\infpub.dat 2008-11-22 12:21 143,360 a——- c:\windows\inf\infstrng.dat 2008-11-22 12:21 86,016 a——- c:\windows\inf\infstor.dat 2008-08-16 21:26 665,600 a——- c:\windows\inf\drvindex.dat 2008-01-21 13:43 174 a–sh— c:\program files\desktop.ini 2006-11-02 23:42 287,440 a——- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 23:42 287,440 a——- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 23:42 30,674 a——- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 23:42 30,674 a——- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 20:20 287,440 a——- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 20:20 287,440 a——- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 20:20 30,674 a——- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 20:20 30,674 a——- c:\windows\inf\perflib\0000\perfc.dat ============= FINISH: 11:15:56.40 ===============
Post #11
Hi Bloe,

Please tell me what you are experiencing.

You have some old vulnerable versions of java on your computer. You may want to copy and paste the instructions for this tool into a notepad and save to your desktop for reference as your browser should be closed.

Please download JavaRa to your desktop and unzip it to its own folder. Close your browser.
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.
The current version is Java™ 6 Update 12



Next, let's look deeper. Download Rooter.exe to your desktop
  • Then doubleclick it to start the tool
  • A Notepad file containing the report will open, also found at %systemdrive%\Rooter.txt (Where %systemdrive% is usually C: or the drive that you have installed Windows). Post that in your next reply.
Thanks
Post #12
I dont know whether to download the JRE 6 Update 12 or JD Update 12. Furthermore what platform should i choose? I have the option of: Linux Linux Intel Itanium Linux x64 Solaris SPARC Solaris x64 Solaris x86 Windows WIndows Intel Itanium Windows x64 As for my problems 1) Very Slow Computer, sometimes slower, sometimes better but defeintly slower than before 2) SHort periods where the computer locks up so tings i tye do not get typed, thus sometimes i only type half the word and have to go back and retype it. THis happens when the comp is slow. 3) When i type away sometimes the computer will automatically move my text up a few lines so if i am writing a long paper suddenly i will be writing right in the middle of the paper instead of down the page. 4) Sometimes the internet webpage will automatically move 'back' while i am in the middle of typing something. 3 and 4 where problems i lived with but 1 and 2 have been recent emergents and 1 is making my ability to use computer very difficult…THese are my symtoms.
Post #13
Hi Bloe,

Follow these instructions to get the right version of java.

http://java.sun.com/javase/downloads/index.jsp
  • Scroll down to Java SE Runtime Environment (JRE)
    JRE 6 Update 12
  • Click the download button on the right.
If Information Bar pop-ups up, right-click on it and say it's OK to display the blocked content.
  • Select the platform (Windows, in your case), mutli language.
  • Accept the license agreement, click continue.
You do not have to install the Java Web Start ActiveX Control
  • Scroll down and click on Windows Offline Installation,
  • Save the file jre-6u12-windows-i586-p.exe to your desktop;
Do not select Run .


When the download is complete, close your browser.


  • Double-click on the saved file to install the update.
  • Delete the downloaded installation file after completing the above procedure and reboot if not prompted to do so.


Then continue with the rest.

Thanks
Post #14
Here it is OldMan, thank you and yes it did take that long to download Java… Microsoft Windows Vista Home Edition (6.0.6001) Service Pack 1 C:\ [Fixed] - NTFS - (Total:113859 Mo/Free:1488 Mo) D:\ [Fixed] - NTFS - (Total:110275 Mo/Free:3687 Mo) F:\ [CD-Rom] (Total:2474 Mo/Free:0 Mo) Sat 21/03/2009|15:21 ———————-\\ Processes.. –Locked– [System Process] –Locked– System ———- \SystemRoot\System32\smss.exe ———- C:\Windows\system32\csrss.exe ———- C:\Windows\system32\wininit.exe ———- C:\Windows\system32\csrss.exe ———- C:\Windows\system32\services.exe ———- C:\Windows\system32\lsass.exe ———- C:\Windows\system32\lsm.exe ———- C:\Windows\system32\winlogon.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\System32\svchost.exe ———- C:\Windows\System32\svchost.exe ———- C:\Windows\System32\svchost.exe ———- C:\Windows\system32\svchost.exe –Locked– audiodg.exe ———- C:\Windows\system32\SLsvc.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\system32\svchost.exe ———- C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe ———- C:\Windows\System32\spoolsv.exe ———- C:\Windows\system32\svchost.exe ———- C:\Acer\ALaunch\ALaunchSvc.exe ———- C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe ———- C:\Windows\system32\svchost.exe ———- C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe ———- C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe ———- C:\Acer\Empowering Technology\eNet\eNet Service.exe ———- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe ———- C:\Program Files\Common Files\LightScribe\LSSrvc.exe ———- C:\Acer\Mobility Center\MobilityService.exe ———- C:\PROGRA~1\AVG\AVG8\avgrsx.exe ———- C:\PROGRA~1\AVG\AVG8\avgnsx.exe ———- C:\Windows\system32\svchost.exe ———- C:\Program Files\CyberLink\Shared Files\RichVideo.exe ———- C:\Program Files\Acer\Acer VCM\RS_Service.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\System32\svchost.exe ———- C:\Windows\system32\SearchIndexer.exe ———- C:\Windows\system32\taskeng.exe ———- C:\Windows\system32\DRIVERS\xaudio.exe ———- C:\Windows\system32\Dwm.exe ———- C:\PROGRA~1\AVG\AVG8\avgemc.exe ———- C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe ———- C:\Windows\Explorer.EXE ———- C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe ———- C:\Program Files\AVG\AVG8\avgcsrvx.exe ———- C:\Program Files\Windows Defender\MSASCui.exe ———- C:\Acer\Empowering Technology\ePower\ePowerSvc.exe ———- C:\Program Files\Synaptics\SynTP\SynTPStart.exe ———- C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe ———- C:\Acer\Empowering Technology\eAudio\eAudio.exe ———- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe ———- C:\Windows\RtHDVCpl.exe ———- C:\Windows\system32\taskeng.exe ———- C:\Windows\System32\igfxtray.exe ———- C:\Windows\system32\wbem\wmiprvse.exe ———- C:\Windows\System32\hkcmd.exe ———- C:\Windows\system32\wbem\wmiprvse.exe ———- C:\Windows\system32\wbem\unsecapp.exe ———- C:\Windows\System32\igfxpers.exe ———- C:\Windows\system32\igfxsrvc.exe ———- C:\Program Files\Synaptics\SynTP\SynTPEnh.exe ———- C:\Program Files\Launch Manager\QtZgAcer.EXE ———- C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe ———- C:\Program Files\Java\jre6\bin\jusched.exe ———- C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe ———- C:\Program Files\AVG\AVG8\avgtray.exe ———- C:\Program Files\Windows Sidebar\sidebar.exe ———- C:\Program Files\Windows Live\Messenger\msnmsgr.exe ———- C:\Program Files\Windows Media Player\wmpnscfg.exe ———- C:\Users\Won\AppData\Local\Temp\RtkBtMnt.exe ———- C:\Program Files\Registry Mechanic\RMTray.exe ———- C:\Program Files\Windows Media Player\wmpnetwk.exe ———- C:\Program Files\Acer\Acer VCM\AcerVCM.exe ———- C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe ———- C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE ———- C:\Convesoft\Orion\Messenger.exe ———- C:\Windows\system32\igfxext.exe ———- C:\Windows\system32\igfxsrvc.exe ———- c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe ———- C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE ———- C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE ———- C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE ———- C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE ———- C:\Program Files\Acer\Acer VCM\acp2HID.exe ———- C:\Windows\system32\wbem\unsecapp.exe ———- C:\Program Files\Internet Explorer\ieuser.exe ———- C:\Program Files\Internet Explorer\iexplore.exe ———- C:\Program Files\AVG\AVG8\aAvgApi.exe ———- C:\Windows\system32\SearchProtocolHost.exe ———- C:\Windows\system32\SearchFilterHost.exe ———- C:\Program Files\Internet Explorer\iexplore.exe ———- C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe ———- C:\Windows\servicing\TrustedInstaller.exe ———- C:\Windows\system32\wuauclt.exe ———- C:\Windows\system32\DllHost.exe ———- C:\Windows\system32\DllHost.exe ———- C:\Windows\system32\cmd.exe ———- C:\Rooter$\RK.exe ———————-\\ Search.. ———————-\\ ROOTKIT !! 1 - "C:\Rooter$\Rooter_1.txt" - Sat 21/03/2009|15:22 ———————-\\ Scan completed at 15:22
Post #15
Hi Bloe,

C:\ [Fixed] - NTFS - (Total:113859 Mo/Free:1488 Mo)

According to my calculations, you have 1% free space on your c:\ drive. I sincerly don't believe we can run any scans on your system untill you free up some space. This lack of space may also be contributing to your problems.

I'm going to ask someone in the Tech department to have a look at this and advise the best way to gain some space. I do not want to mmake matters worse.

Be back soon.

Thanks

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI