[Resolved] Malware/Trojans crippling PC

Yep as it appears that a file is missing

ran SFC and rebooted…still nothing. I noticed the Local Area Connection icon is NOT in the system tray. I could be wrong but I remember the dual monitor icon blinking when connected and a red X when not connected. Could that mean anything? Instead, a yellow modem phone is there.

Could you go to Control Panel > Device Manager > Network connection Press the little + sign and take a screen shot of what you see

I can take a screen w/ "prt scr" key, but I don't have photoshop to paste it in…what can I use to save it?

Save it to paint and then you may have to upload to mediafire due to the size

That looks OK with no extra elements or errors

There is a programme that might repair this - but if it fails it may require a repair install to correct the errors. A repair install which give you a fresh set of Windows files but will not touch your programmes, documents etc. However you will have to do all the updating again

Download to your Desktop TCPIP_Fix.exe, a self-extracting ZIP archive (for XP only) from >>HERE<<

• Double-click TCPIP_Fix.exe.
• Click the "Install" button on the bottom toolbar of the box that will open.
• The program will create a new Folder called TCPIP_Fix.
• Double-click to Open the new Folder, and then double-click the file within: TCPIP_Fix.cmd.
• A black box will briefly appear and then close.

Reboot your machine and do the following:

Click Start, click Run, type CMD into the command box that opens: and press [Enter]
At the command prompt type:

netsh int ip reset resetlog.txt

enter

netsh winsock reset

enter

• A prompt will appear after a moment that a restart of your computer is necessary.
• Reboot your computer.
• You can now delete the download, and the new folder it created – TCPIP_Fix.

Before I do so, I have a question. My folks were not given a Windows disc when they bought their pc. BUT they made a recovery disc (2 dvd-r) the day they got it. I just want to be sure that if this doesn't fix and I need to repair windows I have the proper tools to do so. Also, I have a copy of Windows XP at home. Can that be used to repair? Or does this TCPIP make a backup or no? Am I over-thinking this? XD

Also, I have a copy of Windows XP at home. Can that be used to repair?

For a repair install yes

Or does this TCPIP make a backup or no?

No it just tries to repair the necesssary files

Afterward I clicked restart. The pc shut down and went to a black screen but the power button is still lit. Should I just hold the button the shutdown then restart? Or does that mean something?

Restart please

Restarted. Tried connection, no luck.

Restarted. Tried connection, no luck.

Looks like a repair instal then I am afraid. There is a full tutorial on how to do it Here

I'll try that and post afterward. Thanks.