Lets do this as a double check:
Please download DrWeb-CureIt & save it to your desktop. DO NOT perform a scan yet.
Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Scan with DrWeb-CureIt as follows:
- Double-click on cureit.exe to start the program.
- Click Start
- Click OK to the RAM scan
- When the RAM Scan has completed, choose the Complete scan
- Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
- Agree to any prompts to Move files
- Click the Select all button at the bottom
- Click the Cure button, and Delete incurable in the pop out menu
- Allow it to cure or delete all files, then click on the File menu, then Save report list
- Save the DrWeb.csv report to your desktop.
- Exit Dr.Web Cureit when done.
- Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
- After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)