[Resolved] not sure what I have

Since that last OTMoveIt operation, my Internet Explorer no longer works. When I open it I get an unhandled win32 exception and it crashes. I rebooted to see if that would fix it, but still does it. Is it possible we moved a DLL that was needed?

doubtful

give this a shot

1. Download IEFix, unzip it to your Desktop, and run it.
2. Click the Apply button.
3. You'll be prompted for the Operating System CD or the Service Pack Files location:

• If you're using Windows XP, insert the Operating System CD. For OEM systems, point to the Operating System source path when prompted. If you've applied a Service Pack separately, you need to insert the Slipstreamed Operating System CD (if you have one) or point the installer to the ServicePack source path when prompted (see the image below). Mention the path as "C:\Windows\ServicePackFiles\i386" or "C:\Windows\ServicePackFiles"
• If you don't have the Windows installation CD, and if the installation source files are not present in the hard disk, you may click Cancel when you see a dialog similar to the image below. IEFix will continue with DLL registration part.
  [external image: Posted Image]
  
• Restart Windows.

Is there a version of that IEFix for IE7 that you know of? It doesn't run for IE7. thanks

Not sure Lets have the techs fix this issue, they would be better at it Go and post in the Windows forum about it

ok, I posed over there. Thanks so much for all you've done. I never would have gotten all this cleaned up on my own

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.