Karan_gr8
Topic Starter
Hello,
I do not have much knowlege about PC but I have figured out that my Firewall (Quick Heal- QHFW.exe) is freezing my PC since Last night, There are two programs running Same name (QHFW.EXE). I had Downloaded MSN messenger and two Movie torrent(from verifeid source- been downloading from them since 4-5 months) When suddenly my pc started to freeze, started taking time to respond even to refresh. I tried to end process through Task Manager but it wont let me, then I tried to restart PC with Disabling Firewall on StartUp using MSCONFIG. I managed to turn Firewall off and my pc is working perfectly as it should be.
But I need solution to this problem so that my Firewall start to work as it is supposed be.
Here is the Log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:16:56 PM, on 3/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Automatic Update\AutoUpdate.exe
C:\APACHE\Apache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\APACHE\Apache.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\opssvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Quick Heal\Quick Heal Total Security\EMLPROXY.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\quhlpsvc.exe
C:\Program Files\Quick Heal\Quick Heal Total Security\scanwscs.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\PROGRA~1\QUICKH~1\QUICKH~1\EMLPROUI.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\UPSCHD.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\SCANMSG.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\OnlineNT.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Automatic Update\AutoUpdateGUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://in.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://in.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: 61.129.115.198 www.xldd.com
O1 - Hosts: 61.129.115.198 www.ojiang.com
O1 - Hosts: 61.129.115.198 www.shuixian.net
O1 - Hosts: 61.129.115.198 www.xlarea.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Anti Popup - {EFCA9D4B-F2E8-487d-8505-E4D0E459ABFE} - C:\PROGRA~1\QUICKH~1\QUICKH~1\apop.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Email Protection] C:\PROGRA~1\QUICKH~1\QUICKH~1\EMLPROUI.EXE
O4 - HKLM\..\Run: [Update Scheduler] C:\PROGRA~1\QUICKH~1\QUICKH~1\UPSCHD.EXE /CHECK
O4 - HKLM\..\Run: [On-Line Protection] C:\PROGRA~1\QUICKH~1\QUICKH~1\CATEYE.EXE
O4 - HKLM\..\Run: [Messenger] C:\PROGRA~1\QUICKH~1\QUICKH~1\SCANMSG.EXE
O4 - HKLM\..\Run: [Startup Scan] C:\PROGRA~1\QUICKH~1\QUICKH~1\sensor.exe /loadrun
O4 - HKLM\..\Run: [ResumeQuickupDownload] C:\PROGRA~1\QUICKH~1\QUICKH~1\acappaa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [Startup Scan] C:\PROGRA~1\QUICKH~1\QUICKH~1\sensor.exe /check
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.amadeusproweb.com
O15 - Trusted Zone: http://*.amadeusvista.com
O15 - Trusted Zone: http://*.amadeusproweb.com (HKLM)
O15 - Trusted Zone: http://*.amadeusvista.com (HKLM)
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - http://pilot.certificates.amadeusvista.com…teATL26P221.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{A765636A-B25A-4D84-A67A-C0CACD83FCDE}: NameServer = 59.179.243.70,203.94.243.70
O17 - HKLM\System\CCS\Services\Tcpip\..\{CDF1DDBF-873B-4EC2-AD88-DFC0EE784307}: NameServer = 202.159.219.229,202.159.217.198
O20 - AppInit_DLLs: C:\PROGRA~1\CATCOM~1\QUICKH~1\wl_hook.dll
O23 - Service: Amadeus Automatic Update - Amadeus - C:\Program Files\Automatic Update\AutoUpdate.exe
O23 - Service: Apache - Unknown owner - C:\APACHE\Apache.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Online Protection System - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\opssvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Quick Heal Total Security Mail Protection - Quick Heal Technologies (P) Ltd. - C:\Program Files\Quick Heal\Quick Heal Total Security\EMLPROXY.EXE
O23 - Service: Quick Update Service - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\quhlpsvc.exe
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2009.SP2\RpcAgentSrv.exe
O23 - Service: Total Security Helper Service WSC (ScanWscS) - Quick Heal Technologies (P) Ltd. - C:\Program Files\Quick Heal\Quick Heal Total Security\scanwscs.exe
O23 - Service: Quick Heal Total Security Startup Handler (Startup Handler) - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\strtsvc.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe
–
End of file - 7388 bytes
–
Thanks
I hope this get sorted out ASAP
Waiting for replies.
I do not have much knowlege about PC but I have figured out that my Firewall (Quick Heal- QHFW.exe) is freezing my PC since Last night, There are two programs running Same name (QHFW.EXE). I had Downloaded MSN messenger and two Movie torrent(from verifeid source- been downloading from them since 4-5 months) When suddenly my pc started to freeze, started taking time to respond even to refresh. I tried to end process through Task Manager but it wont let me, then I tried to restart PC with Disabling Firewall on StartUp using MSCONFIG. I managed to turn Firewall off and my pc is working perfectly as it should be.
But I need solution to this problem so that my Firewall start to work as it is supposed be.
Here is the Log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:16:56 PM, on 3/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Automatic Update\AutoUpdate.exe
C:\APACHE\Apache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\APACHE\Apache.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\opssvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Quick Heal\Quick Heal Total Security\EMLPROXY.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\quhlpsvc.exe
C:\Program Files\Quick Heal\Quick Heal Total Security\scanwscs.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\PROGRA~1\QUICKH~1\QUICKH~1\EMLPROUI.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\UPSCHD.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\SCANMSG.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\OnlineNT.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Automatic Update\AutoUpdateGUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://in.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://in.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: 61.129.115.198 www.xldd.com
O1 - Hosts: 61.129.115.198 www.ojiang.com
O1 - Hosts: 61.129.115.198 www.shuixian.net
O1 - Hosts: 61.129.115.198 www.xlarea.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Anti Popup - {EFCA9D4B-F2E8-487d-8505-E4D0E459ABFE} - C:\PROGRA~1\QUICKH~1\QUICKH~1\apop.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Email Protection] C:\PROGRA~1\QUICKH~1\QUICKH~1\EMLPROUI.EXE
O4 - HKLM\..\Run: [Update Scheduler] C:\PROGRA~1\QUICKH~1\QUICKH~1\UPSCHD.EXE /CHECK
O4 - HKLM\..\Run: [On-Line Protection] C:\PROGRA~1\QUICKH~1\QUICKH~1\CATEYE.EXE
O4 - HKLM\..\Run: [Messenger] C:\PROGRA~1\QUICKH~1\QUICKH~1\SCANMSG.EXE
O4 - HKLM\..\Run: [Startup Scan] C:\PROGRA~1\QUICKH~1\QUICKH~1\sensor.exe /loadrun
O4 - HKLM\..\Run: [ResumeQuickupDownload] C:\PROGRA~1\QUICKH~1\QUICKH~1\acappaa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [Startup Scan] C:\PROGRA~1\QUICKH~1\QUICKH~1\sensor.exe /check
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.amadeusproweb.com
O15 - Trusted Zone: http://*.amadeusvista.com
O15 - Trusted Zone: http://*.amadeusproweb.com (HKLM)
O15 - Trusted Zone: http://*.amadeusvista.com (HKLM)
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - http://pilot.certificates.amadeusvista.com…teATL26P221.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{A765636A-B25A-4D84-A67A-C0CACD83FCDE}: NameServer = 59.179.243.70,203.94.243.70
O17 - HKLM\System\CCS\Services\Tcpip\..\{CDF1DDBF-873B-4EC2-AD88-DFC0EE784307}: NameServer = 202.159.219.229,202.159.217.198
O20 - AppInit_DLLs: C:\PROGRA~1\CATCOM~1\QUICKH~1\wl_hook.dll
O23 - Service: Amadeus Automatic Update - Amadeus - C:\Program Files\Automatic Update\AutoUpdate.exe
O23 - Service: Apache - Unknown owner - C:\APACHE\Apache.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Online Protection System - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\opssvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Quick Heal Total Security Mail Protection - Quick Heal Technologies (P) Ltd. - C:\Program Files\Quick Heal\Quick Heal Total Security\EMLPROXY.EXE
O23 - Service: Quick Update Service - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\quhlpsvc.exe
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2009.SP2\RpcAgentSrv.exe
O23 - Service: Total Security Helper Service WSC (ScanWscS) - Quick Heal Technologies (P) Ltd. - C:\Program Files\Quick Heal\Quick Heal Total Security\scanwscs.exe
O23 - Service: Quick Heal Total Security Startup Handler (Startup Handler) - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\strtsvc.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe
–
End of file - 7388 bytes
–
Thanks
I hope this get sorted out ASAP
Waiting for replies.