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Spyware / Malware / Virus Removal

[Resolved] Unable to get internet to load

14 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Unable to connect to internet via IE 7.0 OK I have tried everthing I know and can not get it fixed, am I making matters worse. Problem started with me being unable to log into ANY secured site, whether email, banking or servers. PC Cillan scan uncoveres 5 viruses, two BKDR and three TDSS.dll with various names. Quarantined them and then deleted them. Ran spybot, found simular files, cleaned and deleted. Lost ALL internet connection. Wireless radio shows GOOD signal, and indicates I am connected to the internet, but when I bring up Internet Explorer, it defauls to "Internet Explorer cannot display the webpage" Diagnosics on IE show no problems. Each time I run virus scan it finds anywhere from 3 to 5 BKDR and TDSS.dll files, each time they are named something different. Shows them to be located in Windows/System32/TDSS file, but that file does not exist anywhere. Attached is the Hijack this log, any help or suggestions would be a life saver:
Post #2
hello

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.
Post #5
I am so sorry, I knew better than that, old habits die hard. Here is the log:

ComboFix 09-02-18.01 - Luke 2009-02-19 9:53:08.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.154 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Trend Micro PC-cillin Internet Security 2007 *On-access scanning disabled* (Updated)
FW: Trend Micro PC-cillin Internet Security (Firewall) *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\akl
c:\program files\akl\akl.dll
c:\program files\akl\akl.exe
c:\program files\akl\uninstall.exe
c:\program files\akl\unsetup.exe
c:\windows\a.bat
c:\windows\bdn.com
c:\windows\FVProtect.exe
c:\windows\iTunesMusic.exe
c:\windows\mslagent
c:\windows\mslagent\2_mslagent.dll
c:\windows\mslagent\mslagent.exe
c:\windows\mslagent\uninstall.exe
c:\windows\mssecu.exe
c:\windows\system32\akttzn.exe
c:\windows\system32\bdn.com
c:\windows\system32\bsva-egihsg52.exe
c:\windows\system32\dpcproxy.exe
c:\windows\system32\hoproxy.dll
c:\windows\system32\hxiwlgpm.dat
c:\windows\system32\hxiwlgpm.exe
c:\windows\system32\medup012.dll
c:\windows\system32\medup020.dll
c:\windows\system32\msgp.exe
c:\windows\system32\mssecu.exe
c:\windows\system32\msvchost.exe
c:\windows\system32\mtr2.exe
c:\windows\system32\mwin32.exe
c:\windows\system32\netode.exe
c:\windows\system32\newsd32.exe
c:\windows\system32\ps1.exe
c:\windows\system32\psof1.exe
c:\windows\system32\psoft1.exe
c:\windows\system32\Rundl1.exe
c:\windows\system32\smp
c:\windows\system32\smp\msrc.exe
c:\windows\system32\sncntr.exe
c:\windows\system32\ssvchost.com
c:\windows\system32\ssvchost.exe
c:\windows\system32\sysreq.exe
c:\windows\system32\taack.dat
c:\windows\system32\taack.exe
c:\windows\system32\TDSSosvd.dat
c:\windows\system32\TDSStkdv.log
c:\windows\system32\temp#01.exe
c:\windows\system32\twain32
c:\windows\system32\twain32\local.ds
c:\windows\system32\twain32\user.ds
c:\windows\system32\twex.exe
c:\windows\system32\VBIEWER.OCX
c:\windows\system32\winlogonpc.exe
c:\windows\system32\winsystem.exe
c:\windows\system32\WINWGPX.EXE
c:\windows\userconfig9x.dll
c:\windows\winsystem.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_TDSSSERV.SYS
——-\Service_TDSSserv.sys


((((((((((((((((((((((((( Files Created from 2009-01-19 to 2009-02-19 )))))))))))))))))))))))))))))))
.

2009-02-19 08:45 . 2009-02-19 08:45 d–hs—- c:\windows\system32\config\systemprofile\IETldCache
2009-02-17 23:00 . 2009-02-17 23:00 d–hs—- c:\documents and settings\Luke\PrivacIE
2009-02-17 23:00 . 2009-02-17 23:00 d–hs—- c:\documents and settings\Luke\IECompatCache
2009-02-17 22:58 . 2009-02-17 22:58 d–hs—- c:\documents and settings\Luke\IETldCache
2009-02-17 22:50 . 2009-02-17 22:50 d——– c:\windows\ie8updates
2009-02-17 22:40 . 2009-02-17 22:43 d–h-c— c:\windows\ie8
2009-02-17 22:36 . 2009-01-11 00:00 79,360 —–c— c:\windows\system32\dllcache\iecompat.dll
2009-02-17 19:23 . 2009-02-17 19:23 d——– c:\documents and settings\Luke\Application Data\MSNInstaller
2009-02-17 18:58 . 2009-02-17 22:46 1,374 –a—— c:\windows\imsins.BAK
2009-02-16 21:53 . 2009-02-16 21:53 d——– c:\program files\Enigma Software Group
2009-01-26 19:58 . 2008-08-14 05:11 2,189,184 —–c— c:\windows\system32\dllcache\ntoskrnl.exe
2009-01-26 19:58 . 2008-08-14 05:09 2,145,280 —–c— c:\windows\system32\dllcache\ntkrnlmp.exe
2009-01-26 19:58 . 2008-08-14 04:33 2,066,048 —–c— c:\windows\system32\dllcache\ntkrnlpa.exe
2009-01-26 19:58 . 2008-08-14 04:33 2,023,936 —–c— c:\windows\system32\dllcache\ntkrpamp.exe
2009-01-26 19:58 . 2008-10-24 06:21 455,296 —–c— c:\windows\system32\dllcache\mrxsmb.sys
2009-01-26 19:57 . 2008-10-15 11:34 337,408 —–c— c:\windows\system32\dllcache\netapi32.dll
2009-01-25 20:41 . 2008-12-11 05:57 333,952 —–c— c:\windows\system32\dllcache\srv.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-16 02:42 ——— d—–w c:\program files\Trend Micro
2009-02-15 22:13 ——— d—–w c:\documents and settings\All Users\Application Data\ofsfahwd
2009-01-11 03:42 ——— d—–w c:\program files\Google
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\3dkey]
@="{6E9B70C7-9D28-42DF-98C7-AA4ACB346C89}"
[HKEY_CLASSES_ROOT\CLSID\{6E9B70C7-9D28-42DF-98C7-AA4ACB346C89}]
2007-04-16 10:52 1372403 –a—— c:\windows\system32\dhcpprof.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"pccguide.exe"="c:\program files\Trend Micro\Internet Security 2007\pccguide.exe" [2006-08-25 3112960]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-07 136600]
"PhotoExplosionCalCheck"="c:\program files\Nova Development\Photo Explosion 3.0 SE\calcheck.exe" [2006-09-20 69632]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Sebring]
2005-07-05 02:33 188482 c:\windows\system32\LgNotify.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Run Google Web Accelerator.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Run Google Web Accelerator.lnk
backup=c:\windows\pss\Run Google Web Accelerator.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Luke^Start Menu^Programs^Startup^MEMonitor.lnk]
path=c:\documents and settings\Luke\Start Menu\Programs\Startup\MEMonitor.lnk
backup=c:\windows\pss\MEMonitor.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
–a–c— 2008-01-11 21:16 39792 c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
–a–c— 2004-02-24 22:10 335872 c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
–a—— 2008-04-13 19:12 15360 c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DadApp]
–a–c— 2001-09-07 23:52 189480 c:\program files\Dell\AccessDirect\DadApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility]
–a–c— 2004-05-04 02:21 176128 c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdcamon]
–a–c— 2007-04-30 03:19 20480 c:\program files\Lexmark 1300 Series\lxdcamon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
–a–c— 2008-04-13 19:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OE]
–a–c— 2006-08-18 12:06 315392 c:\program files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PC Pitstop Optimize Scheduler]
–a–c— 2007-11-06 09:58 2577120 c:\program files\PCPitstop\Optimize\PCPOptimize.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\pccguide.exe]
–a—— 2006-08-25 10:25 3112960 c:\progra~1\TRENDM~1\INTERN~2\pccguide.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PRONoMgr.exe]
–a–c— 2005-06-27 09:31 135168 c:\program files\Intel\NCS\PROSet\PRONoMgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
–a–c— 2004-02-05 17:07 495616 c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPLpr]
–a–c— 2004-02-05 17:07 98304 c:\program files\Synaptics\SynTP\SynTPLpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TMRUBottedTray]
–a–c— 2007-12-18 23:18 288088 c:\program files\Trend Micro\RUBotted\TMRUBottedTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ZCfgSvc.exe]
–a—— 2005-07-05 02:32 639040 c:\windows\system32\ZCfgSvc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIModeChange]
–a–c— 2001-09-04 18:24 28672 c:\windows\system32\Ati2mdxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCTVOICE]
–a–c— 2003-02-24 14:35 163840 c:\windows\system32\pctspk.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\PCHEALTH\\HELPCTR\\Binaries\\helpctr.exe"=
"c:\\WINDOWS\\system32\\lxdccoms.exe"=
"c:\\Program Files\\Lexmark 1300 Series\\lxdcamon.exe"=
"c:\\Program Files\\Lexmark 1300 Series\\App4R.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdcpswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdcjswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdctime.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"5900:TCP"= 5900:TCP:vnc5900
"5800:TCP"= 5800:TCP:vnc5800

R2 RUBotted;Trend Micro RUBotted Service;c:\program files\Trend Micro\RUBotted\TMRUBotted.exe [2008-05-03 517456]
R2 Tmpreflt;Tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2006-08-16 36368]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2006-08-24 281600]
R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\TMPassthru.sys [2008-05-03 35216]
S2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdcserv.exe [2007-11-16 99248]
S2 Tmntsrv;Trend Micro Real-time Service;c:\progra~1\TRENDM~1\INTERN~2\Tmntsrv.exe [2006-08-25 503808]
S2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~2\TmPfw.exe [2006-08-24 933949]
S2 tmproxy;Trend Micro Proxy Service;c:\progra~1\TRENDM~1\INTERN~2\tmproxy.exe [2006-08-24 561220]
S3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\drivers\TMPassthru.sys [2008-05-03 35216]
S4 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe -service –> c:\windows\system32\lxdccoms.exe -service [?]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2006-03-31 c:\windows\Tasks\Disk Cleanup.job
- c:\windows\system32\cleanmgr.exe [2008-04-13 19:12]

2009-02-19 c:\windows\Tasks\User_Feed_Synchronization-{C4335D67-5BC2-44CA-BF7C-7CFF58E5E22F}.job
- c:\windows\system32\msfeedssync.exe [2009-01-15 02:01]
.
- - - - ORPHANS REMOVED - - - -

Notify-ckpNotify - (no file)
MSConfigStartUp-Adobe Photo Downloader - c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
MSConfigStartUp-E6TaskPanel - c:\program files\EARTHLINK TOTALACCESS\TASKPANL.EXE
MSConfigStartUp-lxdcmon - c:\program files\Lexmark 1300 Series\lxdcmon.exe
MSConfigStartUp-Microsoft Works Update Detection - c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
MSConfigStartUp-msnmsgr - c:\program files\MSN Messenger\MsnMsgr.Exe
MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\jre1.6.0_02\bin\jusched.exe


.
——- Supplementary Scan ——-
.
TCP: {A0F955B2-5FE4-4E3A-998C-BCA2F0E50573} = 68.87.68.162,[removed]
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-19 10:05:38
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-527237240-746137067-1060284298-1006\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1716)
c:\windows\system32\LgNotify.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\S24EvMon.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\system32\RegSrvc.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-02-19 10:11:06 - machine was rebooted
ComboFix-quarantined-files.txt 2009-02-19 15:11:01

Pre-Run: 18,195,910,656 bytes free
Post-Run: 18,202,742,784 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

253 — E O F — 2009-02-18 01:30:28
Post #6
no problem

Open notepad and copy/paste the text in the quotebox below into it:

http://forums.whatthetech.com/Unable_get_i…tml#entry530427

Collect::
c:\windows\system32\dhcpprof.dll
c:\windows\system32\iedkcs32.dll

Folder::
c:\documents and settings\All Users\Application Data\ofsfahwd

Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
[-HKEY_CLASSES_ROOT\CLSID\{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
Suspect::


Save this as CFScript.txt


[external image: Posted Image]

Refering to the picture above, drag CFScript.txt into ComboFix.exe

When finished, it shall produce a log for you. Post that log in your next reply.

**Note**

When CF finishes running, the ComboFix log will open along with a message box–do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.
  • Ensure you are connected to the internet and click OK on the message box.
Post #7
THANKS


Connected to MSN home page, could not connect to secure site, try to go back to MSN homepage and could not connect.

Here is the Log:


ComboFix 09-02-18.01 - Luke 2009-02-19 11:33:15.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.290 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Luke\Desktop\CFScript.txt
AV: Trend Micro PC-cillin Internet Security 2007 *On-access scanning enabled* (Updated)
FW: Trend Micro PC-cillin Internet Security (Firewall) *enabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\ofsfahwd
c:\windows\system32\dhcpprof.dll
c:\windows\system32\iedkcs32.dll

.
((((((((((((((((((((((((( Files Created from 2009-01-19 to 2009-02-19 )))))))))))))))))))))))))))))))
.

2009-02-19 08:45 . 2009-02-19 08:45 d–hs—- c:\windows\system32\config\systemprofile\IETldCache
2009-02-17 23:00 . 2009-02-17 23:00 d–hs—- c:\documents and settings\Luke\PrivacIE
2009-02-17 23:00 . 2009-02-17 23:00 d–hs—- c:\documents and settings\Luke\IECompatCache
2009-02-17 22:58 . 2009-02-17 22:58 d–hs—- c:\documents and settings\Luke\IETldCache
2009-02-17 22:50 . 2009-02-17 22:50 d——– c:\windows\ie8updates
2009-02-17 22:40 . 2009-02-17 22:43 d–h-c— c:\windows\ie8
2009-02-17 22:36 . 2009-01-11 00:00 79,360 —–c— c:\windows\system32\dllcache\iecompat.dll
2009-02-17 19:23 . 2009-02-17 19:23 d——– c:\documents and settings\Luke\Application Data\MSNInstaller
2009-02-17 18:58 . 2009-02-17 22:46 1,374 –a—— c:\windows\imsins.BAK
2009-02-16 21:53 . 2009-02-16 21:53 d——– c:\program files\Enigma Software Group
2009-01-26 19:58 . 2008-08-14 05:11 2,189,184 —–c— c:\windows\system32\dllcache\ntoskrnl.exe
2009-01-26 19:58 . 2008-08-14 05:09 2,145,280 —–c— c:\windows\system32\dllcache\ntkrnlmp.exe
2009-01-26 19:58 . 2008-08-14 04:33 2,066,048 —–c— c:\windows\system32\dllcache\ntkrnlpa.exe
2009-01-26 19:58 . 2008-08-14 04:33 2,023,936 —–c— c:\windows\system32\dllcache\ntkrpamp.exe
2009-01-26 19:58 . 2008-10-24 06:21 455,296 —–c— c:\windows\system32\dllcache\mrxsmb.sys
2009-01-26 19:57 . 2008-10-15 11:34 337,408 —–c— c:\windows\system32\dllcache\netapi32.dll
2009-01-25 20:41 . 2008-12-11 05:57 333,952 —–c— c:\windows\system32\dllcache\srv.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-16 02:42 ——— d—–w c:\program files\Trend Micro
2009-01-11 03:42 ——— d—–w c:\program files\Google
.

((((((((((((((((((((((((((((( SnapShot@2009-02-19_10.09.40.88 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-02-19 16:41:47 16,384 —-atw c:\windows\Temp\Perflib_Perfdata_494.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"pccguide.exe"="c:\program files\Trend Micro\Internet Security 2007\pccguide.exe" [2006-08-25 3112960]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-07 136600]
"PhotoExplosionCalCheck"="c:\program files\Nova Development\Photo Explosion 3.0 SE\calcheck.exe" [2006-09-20 69632]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Sebring]
2005-07-05 02:33 188482 c:\windows\system32\LgNotify.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Run Google Web Accelerator.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Run Google Web Accelerator.lnk
backup=c:\windows\pss\Run Google Web Accelerator.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Luke^Start Menu^Programs^Startup^MEMonitor.lnk]
path=c:\documents and settings\Luke\Start Menu\Programs\Startup\MEMonitor.lnk
backup=c:\windows\pss\MEMonitor.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
–a–c— 2008-01-11 21:16 39792 c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
–a–c— 2004-02-24 22:10 335872 c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
–a—— 2008-04-13 19:12 15360 c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DadApp]
–a–c— 2001-09-07 23:52 189480 c:\program files\Dell\AccessDirect\DadApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility]
–a–c— 2004-05-04 02:21 176128 c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdcamon]
–a–c— 2007-04-30 03:19 20480 c:\program files\Lexmark 1300 Series\lxdcamon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
–a–c— 2008-04-13 19:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OE]
–a–c— 2006-08-18 12:06 315392 c:\program files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PC Pitstop Optimize Scheduler]
–a–c— 2007-11-06 09:58 2577120 c:\program files\PCPitstop\Optimize\PCPOptimize.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\pccguide.exe]
–a—— 2006-08-25 10:25 3112960 c:\progra~1\TRENDM~1\INTERN~2\pccguide.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PRONoMgr.exe]
–a–c— 2005-06-27 09:31 135168 c:\program files\Intel\NCS\PROSet\PRONoMgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
–a–c— 2004-02-05 17:07 495616 c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPLpr]
–a–c— 2004-02-05 17:07 98304 c:\program files\Synaptics\SynTP\SynTPLpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TMRUBottedTray]
–a–c— 2007-12-18 23:18 288088 c:\program files\Trend Micro\RUBotted\TMRUBottedTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ZCfgSvc.exe]
–a—— 2005-07-05 02:32 639040 c:\windows\system32\ZCfgSvc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIModeChange]
–a–c— 2001-09-04 18:24 28672 c:\windows\system32\Ati2mdxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCTVOICE]
–a–c— 2003-02-24 14:35 163840 c:\windows\system32\pctspk.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\PCHEALTH\\HELPCTR\\Binaries\\helpctr.exe"=
"c:\\WINDOWS\\system32\\lxdccoms.exe"=
"c:\\Program Files\\Lexmark 1300 Series\\lxdcamon.exe"=
"c:\\Program Files\\Lexmark 1300 Series\\App4R.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdcpswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdcjswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdctime.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"5900:TCP"= 5900:TCP:vnc5900
"5800:TCP"= 5800:TCP:vnc5800

R2 RUBotted;Trend Micro RUBotted Service;c:\program files\Trend Micro\RUBotted\TMRUBotted.exe [2008-05-03 517456]
R2 Tmpreflt;Tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2006-08-16 36368]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2006-08-24 281600]
R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\TMPassthru.sys [2008-05-03 35216]
S2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdcserv.exe [2007-11-16 99248]
S2 Tmntsrv;Trend Micro Real-time Service;c:\progra~1\TRENDM~1\INTERN~2\Tmntsrv.exe [2006-08-25 503808]
S2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~2\TmPfw.exe [2006-08-24 933949]
S2 tmproxy;Trend Micro Proxy Service;c:\progra~1\TRENDM~1\INTERN~2\tmproxy.exe [2006-08-24 561220]
S3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\drivers\TMPassthru.sys [2008-05-03 35216]
S4 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe -service –> c:\windows\system32\lxdccoms.exe -service [?]
.
Contents of the 'Scheduled Tasks' folder

2006-03-31 c:\windows\Tasks\Disk Cleanup.job
- c:\windows\system32\cleanmgr.exe [2008-04-13 19:12]

2009-02-19 c:\windows\Tasks\User_Feed_Synchronization-{C4335D67-5BC2-44CA-BF7C-7CFF58E5E22F}.job
- c:\windows\system32\msfeedssync.exe [2009-01-15 02:01]
.
- - - - ORPHANS REMOVED - - - -

ShellIconOverlayIdentifiers-{6E9B70C7-9D28-42DF-98C7-AA4ACB346C89} - c:\windows\system32\dhcpprof.dll


.
——- Supplementary Scan ——-
.
TCP: {A0F955B2-5FE4-4E3A-998C-BCA2F0E50573} = [removed],[removed]
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-19 11:44:50
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-527237240-746137067-1060284298-1006\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1720)
c:\windows\system32\LgNotify.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\S24EvMon.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\system32\RegSrvc.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-02-19 11:49:02 - machine was rebooted
ComboFix-quarantined-files.txt 2009-02-19 16:48:58
ComboFix2.txt 2009-02-19 15:11:10

Pre-Run: 18,312,458,240 bytes free
Post-Run: 18,281,611,264 bytes free

183 — E O F — 2009-02-18 01:30:28
Post #8
hello

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.




Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Post #9
Thank you again for the help, sorry it took so long, that was alot of scanning. Here are the logs, I am happy to report that I was able to access the internet for the last scan, however, as soon as I turn on the PC Cillan, it locks me back out. Looking at the last log, I think I can see why, but of course not sure how to fix it!!! Malwarebytes' Anti-Malware 1.34 Database version: 1780 Windows 5.1.2600 Service Pack 3 2/19/2009 5:49:44 PM mbam-log-2009-02-19 (17-49-44).txt Scan type: Quick Scan Objects scanned: 61344 Time elapsed: 4 minute(s), 12 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\TDSSfpmp.dll (Rootkit.Agent) -> Quarantined and deleted successfully. ——————————————————————————– KASPERSKY ONLINE SCANNER 7 REPORT Thursday, February 19, 2009 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Thursday, February 19, 2009 22:49:01 Records in database: 1818144 ——————————————————————————– Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ Scan statistics: Files scanned: 63252 Threat name: 9 Infected objects: 63 Suspicious objects: 0 Duration of the scan: 04:38:00 File name / Threat name / Threats count C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\8.tmp Infected: Backdoor.Win32.TDSS.bkw 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\9.tmp Infected: Backdoor.Win32.TDSS.asz 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\A.tmp Infected: Backdoor.Win32.TDSS.blh 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\B.tmp Infected: Backdoor.Win32.TDSS.atb 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSScfub.dll Infected: Rootkit.Win32.TDSS.dbg 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSScfub_36c.VIR Infected: Rootkit.Win32.TDSS.dbg 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSScfub_3b0.VIR Infected: Rootkit.Win32.TDSS.dbg 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSScfub_4a8.VIR Infected: Rootkit.Win32.TDSS.dbg 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSScfub_6e0.VIR Infected: Rootkit.Win32.TDSS.dbg 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSScfub_bd4.VIR Infected: Rootkit.Win32.TDSS.dbg 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSScfub_f74.VIR Infected: Rootkit.Win32.TDSS.dbg 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSmaxt.sys Infected: Backdoor.Win32.TDSS.bkw 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSmaxt_1f0.VIR Infected: Backdoor.Win32.TDSS.bkw 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSmaxt_a64.VIR Infected: Backdoor.Win32.TDSS.bkw 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSmaxt_a68.VIR Infected: Backdoor.Win32.TDSS.bkw 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSmaxt_aa4.VIR Infected: Backdoor.Win32.TDSS.bkw 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSmaxt_e64.VIR Infected: Backdoor.Win32.TDSS.bkw 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSmaxt_e9c.VIR Infected: Backdoor.Win32.TDSS.bkw 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSnrsr.dll Infected: Backdoor.Win32.TDSS.asz 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSnrsr_1b4.VIR Infected: Backdoor.Win32.TDSS.asz 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSnrsr_34c.VIR Infected: Backdoor.Win32.TDSS.asz 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSnrsr_444.VIR Infected: Backdoor.Win32.TDSS.asz 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSnrsr_8cc.VIR Infected: Backdoor.Win32.TDSS.asz 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSnrsr_e04.VIR Infected: Backdoor.Win32.TDSS.asz 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSnrsr_f90.VIR Infected: Backdoor.Win32.TDSS.asz 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSoeqh.dll Infected: Backdoor.Win32.TDSS.blh 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSoeqh_7b8.VIR Infected: Backdoor.Win32.TDSS.blh 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSoeqh_8c0.VIR Infected: Backdoor.Win32.TDSS.blh 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSoeqh_8dc.VIR Infected: Backdoor.Win32.TDSS.blh 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSoeqh_c60.VIR Infected: Backdoor.Win32.TDSS.blh 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSoeqh_c9c.VIR Infected: Backdoor.Win32.TDSS.blh 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSoeqh_fd4.VIR Infected: Backdoor.Win32.TDSS.blh 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSriqp.dll Infected: Backdoor.Win32.TDSS.atb 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSriqp_284.VIR Infected: Backdoor.Win32.TDSS.atb 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSriqp_4dc.VIR Infected: Backdoor.Win32.TDSS.atb 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSriqp_9e0.VIR Infected: Backdoor.Win32.TDSS.atb 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSriqp_db4.VIR Infected: Backdoor.Win32.TDSS.atb 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSriqp_eb4.VIR Infected: Backdoor.Win32.TDSS.atb 1 C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\TDSSriqp_f30.VIR Infected: Backdoor.Win32.TDSS.atb 1 C:\Qoobox\Quarantine\[4]-[removed] Infected: not-a-virus:Monitor.Win32.PCPandora.e 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP100\A0084763.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP100\A0085060.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP101\A0085065.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP91\A0068792.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP92\A0068793.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP92\A0072958.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP92\A0078029.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP92\A0078040.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP92\A0078047.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP92\A0078054.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP92\A0078062.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP95\A0083068.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP96\A0083174.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP96\A0083205.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP96\A0083359.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP97\A0083452.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP97\A0083460.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP98\A0083470.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP99\A0083483.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP99\A0083693.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\System Volume Information\_restore{216DD065-33B1-40B6-A1E1-10A965A17D08}\RP99\A0084705.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 C:\WINDOWS\system32\webcam.dll Infected: not-a-virus:Monitor.Win32.PCPandora.a 1 The selected area was scanned.
Post #10
hello

Please download OTMoveIt3 by OldTimer
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
explorer.exe

:Services

:Reg

:Files
C:\WINDOWS\system32\webcam.dll
:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.



also post a new HJT Log
Post #11
Here we go…………I say this not in an attempt to kiss up to you, but out of great respect, I have scheduled a donation to your paypal from my company paypal for next week. Not just because you are being such a huge help, but because frankly, if you are crazy enough to willingly deal with this kind of thing day in and day out, well then you deserve a great deal of thanks from folks like me. Not only will I do this with a glad heart, but will encourage others to visit What theTech and donate where they can. Wth that, here is the latest, and THANK YOU AGAIN! ========== PROCESSES ========== Process explorer.exe killed successfully. ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== ========== FILES ========== DllUnregisterServer procedure not found in C:\WINDOWS\system32\webcam.dll C:\WINDOWS\system32\webcam.dll NOT unregistered. C:\WINDOWS\system32\webcam.dll moved successfully. ========== COMMANDS ========== User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. Local Service Temp folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. Local Service Temporary Internet Files folder emptied. File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_4a0.dat scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_574.dat scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\xx77 scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\xx78 scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\xx79 scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\xx80 scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\xx81 scheduled to be deleted on reboot. Windows Temp folder emptied. Java cache emptied. Temp folders emptied. Explorer started successfully OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 02202009_093318 Files moved on Reboot… File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot. File C:\WINDOWS\temp\Perflib_Perfdata_4a0.dat not found! C:\WINDOWS\temp\Perflib_Perfdata_574.dat moved successfully. File C:\WINDOWS\temp\xx77 not found! File C:\WINDOWS\temp\xx78 not found! File C:\WINDOWS\temp\xx79 not found! File C:\WINDOWS\temp\xx80 not found! File C:\WINDOWS\temp\xx81 not found!
Post #13
OK,

Computer is faster, a great deal faster on boot up. If I disable Trend Micro, I can access the internet both secured and unsecured pages. If I enable Trend micro, I can not access internet pages of any kind. Here is the latest Hijack this log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:09:30 PM, on 2/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Nova Development\Photo Explosion 3.0 SE\calcheck.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PccGuide.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [PhotoExplosionCalCheck] C:\Program Files\Nova Development\Photo Explosion 3.0 SE\calcheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{A0F955B2-5FE4-4E3A-998C-BCA2F0E50573}: NameServer = 68.87.68.162,68.87.74.162
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: lxdcCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdcserv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcScnSrv.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Trend Micro RUBotted Service (RUBotted) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe

–
End of file - 5240 bytes


THANKS
Trish
Post #14
Well only way to fix that is to remove Trend Micro, no idea why that is happening

your logs are clean anyway


Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    [external image: Posted Image]



Download ToolsCleaner2 to your desktop and run it ( by de A.Rothstein & Dj Quiou )
  • Click the Pt. Restauration button and press OK to the prompts.
  • Click the Corbeille button and press OK to the prompt.
  • Click the Fichiers temp button and press OK to the prompt.
  • Click the Recherche button and let it run ( it may look like it freezes but let it continue )
  • Once it is done click the Suppression button and let it remove anything it finds.
  • Close the program


Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com/products/acrobat/readstep2.html




Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

  • Please read my guide on how to prevent malware and about safe computing here
Thank you for your patience, and performing all of the procedures requested.
Post #15
THANKS I dumped the trend Micro and am reloading it now. I will then follow your advice in the last post! THANK YOU AGAIN FOR ALL THE HELP!

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