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Spyware / Malware / Virus Removal

[Resolved] Computer has slowed down

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I accidently got into some nasty stuff and ever since my computer has been rather slow. One problem I encountered was VirusRemover2008. I think I may have removed everything from that but am not sure so here is my hijackthis log and malwarebytes log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:33:03 AM, on 2/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvraidservice.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080624
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080624
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {4FA0BD9C-93EF-4ED3-98B1-342209FF32DF} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" boot "C:\Documents and Settings\Brad McCullough\Local Settings\Application Data\NVIDIA Corporation\nTune\Profiles\Red.nsu"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ZDelete Auto-Cleaner - {EB7F329E-F14E-48ae-AB69-4E28C492D382} - C:\Program Files\LSoft Technologies\Active ZDelete\ZDelete.exe (HKCU)
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.7.109.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1221525241328
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics.lexmark.com/serval.cab
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Performance Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

–
End of file - 6285 bytes



Malwarebytes' Anti-Malware 1.33
Database version: 1736
Windows 5.1.2600 Service Pack 3

2/15/2009 9:31:09 AM
mbam-log-2009-02-15 (09-31-09).txt

Scan type: Quick Scan
Objects scanned: 51993
Time elapsed: 1 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Post #2
[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, MBAM, SmitfraudFix, Vundofix, or HijackThis fixes without supervision.
Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.



Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please don't attach the scans / logs, use "copy/paste".

Also please describe how your computer behaves at the moment.
Post #3
Thanks for taking time to go over this situtation with me. I have done as instructed. The computer seems to be about the same or maybe a little better, hard to tell.

ComboFix 09-02-17.02 - Brad McCullough 2009-02-18 19:08:39.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3069.2477 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: ESET Smart Security 3.0 *On-access scanning disabled* (Updated)
FW: ESET Personal firewall *enabled*
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2009-01-19 to 2009-02-19 )))))))))))))))))))))))))))))))
.

2009-02-18 17:04 . 2009-02-18 17:07 189,496 –a—— c:\windows\system32\PnkBstrB.xtr
2009-02-15 09:32 . 2009-02-15 09:32 d——– c:\program files\Trend Micro
2009-02-11 03:42 . 2009-02-11 03:42 410,984 –a—— c:\windows\system32\deploytk.dll
2009-02-11 03:42 . 2009-02-11 03:42 73,728 –a—— c:\windows\system32\javacpl.cpl
2009-02-06 16:43 . 2009-02-06 16:43 d——– c:\program files\Malwarebytes' Anti-Malware
2009-02-06 16:43 . 2009-02-06 16:43 d——– c:\documents and settings\Brad McCullough\Application Data\Malwarebytes
2009-02-06 16:43 . 2009-02-06 16:43 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-02-06 16:43 . 2009-01-14 16:11 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-06 16:43 . 2009-01-14 16:11 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-02-06 16:36 . 2009-02-06 16:36 104 –a—— c:\windows\wininit.ini
2009-02-06 16:25 . 2009-02-06 17:11 d——– c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-02-06 14:21 . 2009-02-06 14:45 d——– c:\program files\Delcam
2009-02-06 14:21 . 2009-02-06 14:21 d——– c:\documents and settings\Brad McCullough\Application Data\PS-Exchange
2009-02-04 18:00 . 2009-02-04 18:00 d——– C:\2020SSI
2009-01-31 04:38 . 2009-01-31 07:46 d——– c:\documents and settings\Brad McCullough\Application Data\EDrawings
2009-01-31 04:37 . 2009-01-31 04:37 d——– c:\program files\Common Files\SolidWorks Shared
2009-01-31 04:37 . 2009-01-31 04:37 d——– c:\program files\Common Files\eDrawings2009
2009-01-31 04:37 . 2009-01-31 04:37 0 –a—— c:\windows\eDrawingOfficeAutomator.INI
2009-01-29 18:25 . 2009-01-31 09:34 d——– c:\documents and settings\Brad McCullough\Application Data\gtk-2.0
2009-01-29 18:21 . 2009-01-29 18:21 d——– c:\documents and settings\Brad McCullough\Application Data\Inkscape
2009-01-29 18:19 . 2009-01-29 18:21 d——– c:\program files\Inkscape
2009-01-25 09:13 . 2009-01-25 09:13 d——– C:\LOOXIS
2009-01-24 11:47 . 2009-02-08 08:42 69 –a—— c:\windows\NeroDigital.ini
2009-01-19 16:46 . 2009-01-19 16:46 d——– c:\windows\Downloaded Installations

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-18 22:07 189,496 —-a-w c:\windows\system32\PnkBstrB.exe
2009-02-18 22:04 75,064 —-a-w c:\windows\system32\PnkBstrA.exe
2009-02-18 22:04 139,984 —-a-w c:\windows\system32\drivers\PnkBstrK.sys
2009-02-15 23:27 ——— d—–w c:\program files\Call of Duty
2009-02-13 01:07 ——— d—a-w c:\documents and settings\All Users\Application Data\TEMP
2009-02-11 08:42 ——— d—–w c:\program files\Java
2009-02-07 15:22 ——— d–h–w c:\program files\InstallShield Installation Information
2009-01-30 22:43 ——— d—–w c:\program files\eMachineShop
2009-01-17 14:14 ——— d—–w c:\program files\EA SPORTS
2009-01-17 14:13 ——— d—–w c:\program files\Mozilla Thunderbird
2009-01-17 13:17 ——— d—–w c:\documents and settings\All Users\Application Data\Electronic Arts
2009-01-17 13:16 ——— d—–w c:\program files\Electronic Arts
2009-01-17 02:35 3,594,752 ——w c:\windows\system32\dllcache\mshtml.dll
2008-12-19 19:11 ——— d—–w c:\program files\Bethesda Softworks
2008-12-19 19:11 ——— d—–w c:\documents and settings\All Users\Application Data\Fallout3
2008-12-19 19:10 ——— d—–w c:\program files\MSBuild
2008-12-19 19:08 ——— d—–w c:\program files\Reference Assemblies
2008-12-19 19:00 ——— d—–w c:\documents and settings\Brad McCullough\Application Data\IGN_DLM
2008-12-19 09:10 70,656 ——w c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 09:10 13,824 ——w c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 05:25 634,024 ——w c:\windows\system32\dllcache\iexplore.exe
2008-12-19 05:23 161,792 ——w c:\windows\system32\dllcache\ieakui.dll
2008-12-11 10:57 333,952 ——w c:\windows\system32\dllcache\srv.sys
2008-11-14 20:46 22,328 —-a-w c:\documents and settings\Brad McCullough\Application Data\PnkBstrK.sys
2008-11-08 22:50 296 —-a-w c:\documents and settings\Brad McCullough\Application Data\wklnhst.dat
2008-09-30 08:41 32,768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008091520080922\index.dat
2008-09-30 08:41 32,768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008093020081001\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVIDIA nTune"="c:\program files\NVIDIA Corporation\nTune\nTuneCmd.exe" [2008-01-15 106496]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\lib\NMBgMonitor.exe" [2005-12-16 94208]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"igndlm.exe"="c:\program files\Download Manager\DLM.exe" [2008-08-01 1103216]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-03-24 13524992]
"NVRaidService"="c:\windows\system32\nvraidservice.exe" [2008-01-03 184864]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-10-29 128296]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"egui"="c:\program files\ESET\ESET Smart Security\egui.exe" [2008-08-18 1447168]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-11 136600]
"RTHDCPL"="RTHDCPL.EXE" [2008-01-14 c:\windows\RTHDCPL.EXE]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"c:\\WINDOWS\\system32\\PnkBstrA.exe"=
"c:\\WINDOWS\\system32\\PnkBstrB.exe"=
"c:\\Program Files\\Activision\\Call of Duty 4 - Modern Warfare\\iw3mp.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Call of Duty\\CoDMP.exe"=
"c:\\Program Files\\Electronic Arts\\EADM\\Core.exe"=
"c:\\Program Files\\EA SPORTS\\Madden NFL 08\\Updater.exe"=
"c:\\Program Files\\Activision\\Call of Duty - World at War\\CoDWaW.exe"=
"c:\\Program Files\\Activision\\Call of Duty - World at War\\CoDWaWmp.exe"=

R2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};{1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};c:\program files\CyberLink\PowerDVD DX\000.fcl [2008-06-24 09:48:07 39408]
R2 ekrn;Eset Service;c:\program files\ESET\ESET Smart Security\ekrn.exe [2008-08-18 468224]
S0 nqdftxoe;nqdftxoe;c:\windows\system32\drivers\wzsgeeqi.sys –> c:\windows\system32\drivers\wzsgeeqi.sys [?]

— Other Services/Drivers In Memory —

*NewlyCreated* - PNKBSTRA
*NewlyCreated* - PNKBSTRB
*NewlyCreated* - PNKBSTRK
*Deregistered* - PnkBstrK
.
- - - - ORPHANS REMOVED - - - -

BHO-{4FA0BD9C-93EF-4ED3-98B1-342209FF32DF} - (no file)
MSConfigStartUp-SpybotSD TeaTimer - c:\program files\Spybot - Search & Destroy\TeaTimer.exe


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080624
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080624
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-18 19:09:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\{1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD DX\000.fcl"
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-3996050100-2620081488-161759702-1005\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:0f,6c,d2,60,cf,19,7e,21,51,a5,a7,96,d9,8a,47,e0,8a,a6,e5,a6,e7,1a,7e,
8a,1a,4e,7a,44,20,83,ac,7e,cc,f6,81,a7,1c,12,2f,2f,bf,85,df,bd,14,8a,aa,4a,\
"??"=hex:0d,df,87,a8,af,49,99,be,c1,55,f4,75,85,8a,0e,38

[HKEY_USERS\S-1-5-21-3996050100-2620081488-161759702-1005\Software\SecuROM\License information*]
"datasecu"=hex:15,d4,16,e6,52,67,fc,0c,25,1a,ae,46,41,84,d8,d4,c0,76,d3,be,06,
6e,39,53,90,a5,3c,af,13,98,71,b4,82,71,3f,f3,e0,a5,d3,e4,4d,70,e2,87,e8,83,\
"rkeysecu"=hex:b0,b6,41,3b,2a,b6,37,b5,e7,3f,9f,b4,8c,b0,6f,22
.
Completion time: 2009-02-18 19:10:14
ComboFix-quarantined-files.txt 2009-02-19 00:10:09

Pre-Run: 416,579,592,192 bytes free
Post-Run: 416,594,939,904 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

154 — E O F — 2009-02-11 08:01:41


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:11:53 PM, on 2/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvraidservice.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080624
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" boot "C:\Documents and Settings\Brad McCullough\Local Settings\Application Data\NVIDIA Corporation\nTune\Profiles\Red.nsu"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ZDelete Auto-Cleaner - {EB7F329E-F14E-48ae-AB69-4E28C492D382} - C:\Program Files\LSoft Technologies\Active ZDelete\ZDelete.exe (HKCU)
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.7.109.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1221525241328
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics.lexmark.com/serval.cab
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Performance Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

–
End of file - 5982 bytes
Post #6
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #11
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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