UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_10-12-12.02) Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume3 Install Date: 10/11/2010 3:00:21 AM System Uptime: 1/1/2011 8:39:14 AM (8 hours ago) Motherboard: Dell Inc. | | 0WG864 Processor: Intel(R) Pentium(R) D CPU 3.00GHz | Microprocessor | 2992/800mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 139 GiB total, 21.838 GiB free. D: is FIXED (NTFS) - 10 GiB total, 4.463 GiB free. E: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP67: 12/20/2010 8:08:44 AM - Scheduled Checkpoint RP69: 12/20/2010 9:48:21 PM - Device Driver Package Install: Research In Motion Universal Serial Bus controllers RP71: 12/21/2010 10:01:35 AM - Scheduled Checkpoint RP72: 12/22/2010 8:24:09 AM - Scheduled Checkpoint ==== Installed Programs ====================== Adobe AIR Adobe Flash Player 10 ActiveX Adobe Reader 9.4.1 Adobe Shockwave Player 11.5 AnswerWorks 5.0 English Runtime Apple Application Support Apple Mobile Device Support Bonjour ESET Online Scanner v3 Google Toolbar for Internet Explorer Google Update Helper HiJackThis HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Intel(R) Graphics Media Accelerator Driver LEGO Island MetaFrame Presentation Server Web Client for Win32 Microsoft .NET Framework 3.5 SP1 Microsoft Office 2000 Disc 2 Microsoft Office 2000 Professional Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Quicken 2008 Shutterfly Express Uploader Update for Microsoft .NET Framework 3.5 SP1 (KB963707) ==== Event Viewer Messages From Past Week ======== 12/28/2010 7:16:32 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: TfFsMon TfSysMon ==== End Of File ===========================