OTL Extras logfile created on: 8/11/2010 12:25:50 AM - Run 1 OTL by OldTimer - Version 3.2.9.1 Folder = C:\Documents and Settings\Test\Desktop Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 255.00 Mb Total Physical Memory | 43.00 Mb Available Physical Memory | 17.00% Memory free 1,010.00 Mb Paging File | 585.00 Mb Available in Paging File | 58.00% Paging File free Paging file location(s): C:\pagefile.sys 384 768 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 18.62 Gb Total Space | 6.64 Gb Free Space | 35.66% Space Free | Partition Type: NTFS D: Drive not present or media not loaded Drive E: | 42.62 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS F: Drive not present or media not loaded G: Drive not present or media not loaded H: Drive not present or media not loaded I: Drive not present or media not loaded Computer Name: COMPUTERNAME Current User Name: Test Logged in as Administrator. Current Boot Mode: Normal Scan Mode: Current user Company Name Whitelist: Off Skip Microsoft Files: Off File Age = 30 Days Output = Minimal [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .js [@ = jsfile] -- C:\Corel\Suite8\Programs\CCWin\CSCAPE.EXE (Netscape Communications Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .hta [@ = htafile] -- Reg Error: Key error. File not found .html [@ = htmlfile] -- Reg Error: Key error. File not found .url [@ = InternetShortcut] -- Reg Error: Key error. File not found [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation) htmlfile [print] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p %1 (Microsoft Corporation) jsfile [open] -- C:\Corel\Suite8\Programs\CCWin\Cscape.exe (Netscape Communications Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation) scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DoNotAllowExceptions" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation) "C:\Program Files\MSN Messenger\msnmsgr.exe" = C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:MSN Messenger 7.5 -- File not found "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation) "C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0 -- (America Online, Inc.) "C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Application Loader -- (America Online, Inc.) "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- (America Online) "C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- (America Online) "C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe" = C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe:*:Enabled:AOLTsMon -- (America Online, Inc) "C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe" = C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe:*:Enabled:AOLTopSpeed -- (America Online Inc) "C:\Program Files\Common Files\AOL\1132444223\EE\AOLServiceHost.exe" = C:\Program Files\Common Files\AOL\1132444223\EE\AOLServiceHost.exe:*:Enabled:AOL -- (America Online, Inc.) "C:\Program Files\Common Files\AOL\System Information\sinf.exe" = C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL -- (America Online Inc.) "C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe" = C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe:*:Enabled:AOL -- File not found "C:\Program Files\Messenger\msmsgs.exe" = C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger -- (Microsoft Corporation) "C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Computer, Inc.) "C:\Program Files\MSN Messenger\msnmsgr.exe" = C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:MSN Messenger 7.5 -- File not found "%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{03AAA1D8-D4CF-48BD-9C66-78B41D80DF06}" = Compaq Wallpaper "{06FAFD58-1C21-4C90-A2FC-C9DC5A2A9D09}" = Verizon Wireless MiFi-2200 Firmware Updates "{121634B0-2F4A-11D3-ADA3-00C04F52DD53}" = Windows Installer Clean Up "{15EE79F4-4ED1-4267-9B0F-351009325D7D}" = HP Software Update "{1E8CF57A-24E8-4A97-9564-A8F1956C447B}" = iTunes "{1F7473D9-6C0B-4F5A-8FA4-AB8AD78CBE54}" = DocProc "{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java(TM) 6 Update 17 "{29B50D30-EAFC-4cea-9F76-3A0E3729E9B0}" = SkinsHP1 "{3248F0A8-6813-11D6-A77B-00B0D0150060}" = J2SE Runtime Environment 5.0 Update 6 "{3248F0A8-6813-11D6-A77B-00B0D0150080}" = J2SE Runtime Environment 5.0 Update 8 "{3248F0A8-6813-11D6-A77B-00B0D0150090}" = J2SE Runtime Environment 5.0 Update 9 "{3248F0A8-6813-11D6-A77B-00B0D0150100}" = J2SE Runtime Environment 5.0 Update 10 "{3248F0A8-6813-11D6-A77B-00B0D0160010}" = Java(TM) SE Runtime Environment 6 Update 1 "{3248F0A8-6813-11D6-A77B-00B0D0160050}" = Java(TM) 6 Update 5 "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{3CF78481-FB7B-4B51-99A2-D5E0CD0B3AAF}" = HPSystemDiagnostics "{3FF660F4-147B-48CB-B824-2B595759D9EF}" = VZAccess Manager "{48242276-DB89-42e8-9678-BD4280D7B99A}" = Copy "{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}" = Windows Genuine Advantage v1.3.0254.0 "{723C033E-63EA-4227-BAB2-0AA8693C16EB}" = Director "{745A92AF-53B4-41A7-91C3-9B026B1D5897}" = InstantShare "{766273C1-A39B-47EB-ACE8-DEBDD8094BCC}" = overland "{81DD5688-695A-4c1d-AE7D-368BF857725A}" = TrayApp "{8777AC6D-89F9-4793-8266-DE406F343E89}" = QFolder "{8EF1122E-E90C-4EE9-AB0C-7FDE2BA42C26}" = Musicmatch® Jukebox "{91120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003 "{929408E6-D265-4174-805F-81D1D914E2A4}" = QuickTime "{93539D60-1817-11D1-9504-00805F26A89C}" = Easy Access Button Support "{9B03C535-3AEA-4ef2-B326-0A01A2207034}" = CreativeProjects "{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2 "{AC2BA148-EE9C-4F1A-AFCE-F38C2C71D29B}" = Mobile Broadband Generic Drivers "{AC76BA86-7AD7-1033-7B44-A70700000002}" = Adobe Reader 7.0.7 "{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy "{BC339BFD-F550-471a-8D26-4D08126C62F7}" = SkinsHP2 "{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2 "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1 "{CBE3E0AF-73BB-4c21-8B96-B09E003EDE7F}" = QuickProjects "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}" = Ad-Aware "{E8BFBD0A-8002-4dc9-869C-E495FA9DCE7A}" = PhotoGallery "{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729) "{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01 "{F8D0829C-9C6F-11D3-8080-00C04FA329AA}" = Microsoft Works 6.0 "{FBBF532A-47AC-457d-AC06-0D3163D8911E}" = WebReg "{FF102450-55AA-4AE1-ACE4-E271E2470C83}" = hpmdtab "Ad-Aware" = Ad-Aware "AdobeESD" = Adobe Download Manager 2.0 (Remove Only) "AOL Connectivity Services" = AOL Connectivity Services "AOL Uninstaller" = AOL Uninstaller (Choose which Products to Remove) "ATI Display Driver" = ATI Display Driver "Corel WordPerfect Suite 8" = Corel WordPerfect Suite 8 "HP Photo & Imaging" = HP Image Zone 3.5 "IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs "ie7" = Windows Internet Explorer 7 "ie8" = Windows Internet Explorer 8 "InstallShield_{1E8CF57A-24E8-4A97-9564-A8F1956C447B}" = iTunes "InstallShield_{929408E6-D265-4174-805F-81D1D914E2A4}" = QuickTime "IrfanView" = IrfanView (remove only) "Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware "Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1 "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Mobile Broadband Generic Drivers" = Mobile Broadband Generic Drivers "NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs "RealPlayer 6.0" = RealPlayer "Registry Repair_is1" = Glarysoft Registry Repair 2.7 "RSX2Uninst" = Intel RSX 3D "ShockwaveFlash" = Macromedia Flash Player 8 "SoundMAX2" = SoundMAX2 "SynTPDeinstKey" = Synaptics TouchPad "ViewpointMediaPlayer" = Viewpoint Media Player (Remove Only) "Wdf01005" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 "Windows Media Format Runtime" = Windows Media Format Runtime "Windows Media Player" = Windows Media Player 10 "Windows XP Service Pack" = Windows XP Service Pack 3 [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 5/8/2006 1:05:20 AM | Computer Name = COMPUTERNAME | Source = EventSystem | ID = 4609 Description = The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this erro Error - 5/8/2006 12:55:35 PM | Computer Name = COMPUTERNAME | Source = EventSystem | ID = 4609 Description = The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this erro Error - 5/8/2006 1:17:16 PM | Computer Name = COMPUTERNAME | Source = EventSystem | ID = 4609 Description = The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this erro Error - 5/8/2006 4:39:12 PM | Computer Name = COMPUTERNAME | Source = crypt32 | ID = 131080 Description = Failed auto update retrieval of third-party root list sequence number from: with error: This operation returned because the timeout period expired. Error - 5/8/2006 4:39:13 PM | Computer Name = COMPUTERNAME | Source = crypt32 | ID = 131080 Description = Failed auto update retrieval of third-party root list sequence number from: with error: This operation returned because the timeout period expired. Error - 5/8/2006 7:11:50 PM | Computer Name = COMPUTERNAME | Source = EventSystem | ID = 4609 Description = The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this erro Error - 5/8/2006 8:20:57 PM | Computer Name = COMPUTERNAME | Source = Application Error | ID = 1000 Description = Faulting application uninstaller.exe, version 1.1.42.1, faulting module uninstaller.exe, version 1.1.42.1, fault address 0x00002f94. Error - 5/8/2006 8:21:11 PM | Computer Name = COMPUTERNAME | Source = Application Error | ID = 1001 Description = Fault bucket 251828008. Error - 5/8/2006 9:54:55 PM | Computer Name = COMPUTERNAME | Source = Application Hang | ID = 1002 Description = Hanging application WPWIN8.EXE, version 8.0.0.393, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Error - 5/8/2006 9:55:13 PM | Computer Name = COMPUTERNAME | Source = Application Hang | ID = 1001 Description = Fault bucket 02592262. [ System Events ] Error - 7/7/2010 5:59:38 PM | Computer Name = COMPUTERNAME | Source = Service Control Manager | ID = 7011 Description = Timeout (30000 milliseconds) waiting for a transaction response from the RasAuto service. Error - 7/7/2010 6:00:08 PM | Computer Name = COMPUTERNAME | Source = Service Control Manager | ID = 7011 Description = Timeout (30000 milliseconds) waiting for a transaction response from the wuauserv service. Error - 7/7/2010 6:03:28 PM | Computer Name = COMPUTERNAME | Source = Windows Update Agent | ID = 16 Description = Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection. Error - 7/23/2010 8:55:31 PM | Computer Name = COMPUTERNAME | Source = Windows Update Agent | ID = 16 Description = Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection. Error - 8/8/2010 3:13:13 AM | Computer Name = COMPUTERNAME | Source = Service Control Manager | ID = 7011 Description = Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service. Error - 8/9/2010 7:06:27 PM | Computer Name = COMPUTERNAME | Source = Service Control Manager | ID = 7011 Description = Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service. Error - 8/10/2010 1:10:49 AM | Computer Name = COMPUTERNAME | Source = Disk | ID = 262155 Description = The driver detected a controller error on \Device\Harddisk0\D. Error - 8/10/2010 7:16:08 PM | Computer Name = COMPUTERNAME | Source = Service Control Manager | ID = 7011 Description = Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service. Error - 8/11/2010 12:25:01 AM | Computer Name = COMPUTERNAME | Source = Service Control Manager | ID = 7011 Description = Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service. Error - 8/11/2010 12:49:40 AM | Computer Name = COMPUTERNAME | Source = Service Control Manager | ID = 7031 Description = The AOL TopSpeed Monitor service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service. < End of report >