UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-05-14.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 7/8/2008 2:00:30 PM
System Uptime: 6/23/2009 3:09:48 AM (18 hours ago)

Motherboard: Dell Computer Corp. |  | 02Y832
Processor:               Intel(R) Pentium(R) 4 CPU 2.40GHz | Microprocessor | 2394/533mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 56 GiB total, 33.93 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: PCI Simple Communications Controller
Device ID: PCI\VEN_14F1&DEV_2702&SUBSYS_8D881028&REV_01\4&1C660DD6&0&10F0
Manufacturer: 
Name: PCI Simple Communications Controller
PNP Device ID: PCI\VEN_14F1&DEV_2702&SUBSYS_8D881028&REV_01\4&1C660DD6&0&10F0
Service: 

==== System Restore Points ===================

RP326: 3/26/2009 3:33:21 AM - System Checkpoint
RP327: 3/27/2009 12:43:34 AM - Software Distribution Service 3.0
RP328: 3/28/2009 7:11:33 AM - System Checkpoint
RP329: 3/29/2009 7:57:20 AM - System Checkpoint
RP330: 3/30/2009 11:16:21 AM - System Checkpoint
RP331: 3/31/2009 1:48:10 AM - Software Distribution Service 3.0
RP332: 4/1/2009 2:31:52 AM - System Checkpoint
RP333: 4/1/2009 3:00:17 AM - Software Distribution Service 3.0
RP334: 4/1/2009 8:06:39 PM - Installed MSN Toolbar
RP335: 4/1/2009 8:12:05 PM - Installed Windows Internet Explorer 8.
RP336: 4/1/2009 8:17:40 PM - Software Distribution Service 3.0
RP337: 4/2/2009 7:09:58 AM - Installed Windows XP WgaNotify.
RP338: 4/3/2009 1:45:26 AM - Software Distribution Service 3.0
RP339: 4/4/2009 1:54:49 PM - System Checkpoint
RP340: 4/6/2009 12:00:42 AM - System Checkpoint
RP341: 4/6/2009 11:22:39 PM - Software Distribution Service 3.0
RP342: 4/8/2009 12:00:41 AM - System Checkpoint
RP343: 4/9/2009 12:32:06 AM - System Checkpoint
RP344: 4/10/2009 1:18:36 AM - System Checkpoint
RP345: 4/11/2009 11:09:26 AM - System Checkpoint
RP346: 4/12/2009 11:21:13 AM - System Checkpoint
RP347: 4/13/2009 11:34:58 AM - System Checkpoint
RP348: 4/14/2009 1:28:35 AM - Software Distribution Service 3.0
RP349: 4/15/2009 2:21:10 AM - System Checkpoint
RP350: 4/15/2009 3:00:21 AM - Software Distribution Service 3.0
RP351: 4/16/2009 8:01:33 AM - System Checkpoint
RP352: 4/17/2009 10:16:35 PM - System Checkpoint
RP353: 4/18/2009 10:29:37 PM - System Checkpoint
RP354: 4/19/2009 11:03:40 PM - System Checkpoint
RP355: 4/20/2009 11:16:36 PM - System Checkpoint
RP356: 4/22/2009 12:00:13 AM - System Checkpoint
RP357: 4/23/2009 1:00:03 AM - System Checkpoint
RP358: 4/24/2009 8:10:54 AM - System Checkpoint
RP359: 4/25/2009 10:41:24 AM - System Checkpoint
RP360: 4/26/2009 11:12:33 AM - System Checkpoint
RP361: 4/28/2009 11:25:44 AM - System Checkpoint
RP362: 4/29/2009 12:00:49 PM - System Checkpoint
RP363: 4/30/2009 4:16:15 PM - System Checkpoint
RP364: 5/1/2009 4:37:21 PM - System Checkpoint
RP365: 5/2/2009 5:37:19 PM - System Checkpoint
RP366: 5/3/2009 6:21:13 PM - System Checkpoint
RP367: 5/4/2009 7:21:15 PM - System Checkpoint
RP368: 5/5/2009 7:33:44 PM - System Checkpoint
RP369: 5/6/2009 7:55:16 PM - System Checkpoint
RP370: 5/8/2009 8:27:00 AM - System Checkpoint
RP371: 5/8/2009 10:22:13 PM - Installed Java(TM) 6 Update 13
RP372: 5/8/2009 10:26:28 PM - Installed Java Runtime Environment
RP373: 5/9/2009 10:36:47 PM - System Checkpoint
RP374: 5/10/2009 11:35:47 PM - System Checkpoint
RP375: 5/11/2009 9:17:14 PM - Removed Apple Software Update
RP376: 5/11/2009 9:19:13 PM - Removed MSN Toolbar
RP377: 5/11/2009 9:19:50 PM - Removed MTP Porting Kit
RP378: 5/11/2009 9:20:43 PM - Removed MyDVD
RP379: 5/11/2009 9:22:04 PM - Removed QuickTime
RP380: 5/13/2009 10:49:44 PM - System Checkpoint
RP381: 5/15/2009 12:13:44 AM - System Checkpoint
RP382: 5/16/2009 12:28:18 AM - System Checkpoint
RP383: 5/17/2009 1:01:01 AM - System Checkpoint
RP384: 5/18/2009 1:11:29 AM - System Checkpoint
RP385: 5/19/2009 2:11:33 AM - System Checkpoint
RP386: 5/20/2009 2:42:09 AM - System Checkpoint
RP387: 5/21/2009 8:35:37 AM - System Checkpoint
RP388: 5/22/2009 8:43:04 AM - System Checkpoint
RP389: 5/23/2009 9:54:53 PM - System Checkpoint
RP390: 5/24/2009 10:40:26 PM - System Checkpoint
RP391: 5/26/2009 8:45:18 AM - System Checkpoint
RP392: 5/27/2009 10:30:23 PM - System Checkpoint
RP393: 5/28/2009 10:43:03 PM - System Checkpoint
RP394: 6/3/2009 12:50:39 PM - System Checkpoint
RP395: 6/4/2009 1:00:02 PM - System Checkpoint
RP396: 6/5/2009 10:28:40 PM - System Checkpoint
RP397: 6/6/2009 11:24:26 PM - System Checkpoint
RP398: 6/8/2009 8:57:04 PM - System Checkpoint
RP399: 6/10/2009 12:30:30 AM - System Checkpoint
RP400: 6/11/2009 1:09:23 AM - System Checkpoint
RP401: 6/12/2009 2:22:21 AM - System Checkpoint
RP402: 6/13/2009 3:15:06 AM - System Checkpoint
RP403: 6/14/2009 4:15:06 AM - System Checkpoint
RP404: 6/15/2009 4:21:16 AM - System Checkpoint
RP405: 6/16/2009 4:44:45 AM - System Checkpoint
RP406: 6/17/2009 5:44:47 AM - System Checkpoint
RP407: 6/18/2009 6:14:00 AM - System Checkpoint
RP408: 6/18/2009 3:20:12 PM - Installed SUPERAntiSpyware Free Edition
RP409: 6/19/2009 4:16:40 PM - System Checkpoint
RP410: 6/20/2009 5:35:24 PM - System Checkpoint
RP411: 6/21/2009 6:16:45 PM - System Checkpoint
RP412: 6/22/2009 9:49:10 AM - Software Distribution Service 3.0
RP413: 6/23/2009 1:39:44 AM - Software Distribution Service 3.0

==== Installed Programs ======================


Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Media Player
Adobe Reader 9.1.2
Age of Empires III
Age of Empires III - The WarChiefs
AppCore
ArcSoft PhotoImpression 6
B57Inst
Broadcom Driver Installer
ccCommon
Compatibility Pack for the 2007 Office system
Component Framework
Critical Update for Windows Media Player 11 (KB959772)
Dell Picture Studio - Dell Image Expert
Dell ResourceCD
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Image Converter Wide 1.2
Intel(R) PRO Network Adapters and Drivers
J2SE Runtime Environment 5.0 Update 12
Java(TM) 6 Update 13
Java(TM) 6 Update 7
LiveUpdate (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.11)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Norton AntiVirus
Norton AntiVirus Help
Norton Confidential Core
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
NVIDIA Windows 2000/XP Display Drivers
Paint Shop Pro 7
PowerDVD
Sansa Updater
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
SoundMAX
SPBBC 32bit
Spyware Doctor 6.0
SUPERAntiSpyware Free Edition
Symantec Real Time Storage Protection Component
SymNet
TomTom HOME 2.6.2.1586
TomTom HOME Visual Studio Merge Modules
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Virtual Earth 3D (Beta)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

6/23/2009 12:39:47 AM, error: Service Control Manager [7031]  - The Lavasoft Ad-Aware Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
6/23/2009 12:39:36 AM, error: Service Control Manager [7034]  - The TomTomHOMEService service terminated unexpectedly.  It has done this 1 time(s).
6/23/2009 12:39:36 AM, error: Service Control Manager [7034]  - The PC Tools Auxiliary Service service terminated unexpectedly.  It has done this 1 time(s).
6/23/2009 12:38:44 AM, error: Service Control Manager [7034]  - The Machine Debug Manager service terminated unexpectedly.  It has done this 1 time(s).
6/23/2009 12:38:38 AM, error: Service Control Manager [7034]  - The Java Quick Starter service terminated unexpectedly.  It has done this 1 time(s).
6/23/2009 12:37:59 AM, error: Service Control Manager [7031]  - The Windows Defender service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 15000 milliseconds: Restart the service.
6/23/2009 12:37:54 AM, error: Service Control Manager [7031]  - The Lavasoft Ad-Aware Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
6/23/2009 12:25:14 AM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  PCIIde
6/23/2009 12:23:49 AM, error: sr [1]  - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'.  It has stopped monitoring the volume.
6/22/2009 7:25:57 PM, error: Service Control Manager [7034]  - The PC Tools Security Service service terminated unexpectedly.  It has done this 1 time(s).
6/22/2009 7:13:06 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the PC Tools Security Service service to connect.
6/22/2009 7:13:06 PM, error: Service Control Manager [7000]  - The PC Tools Security Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
6/18/2009 7:59:05 PM, error: atapi [11]  - The driver detected a controller error on \Device\Ide\IdePort1.
6/18/2009 7:31:30 PM, error: atapi [9]  - The device, \Device\Ide\IdePort1, did not respond within the timeout period.

==== End Of File ===========================