UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-05-14.01) Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 21/05/2009 12:22:43 PM System Uptime: 16/06/2009 4:15:42 PM (4 hours ago) Motherboard: Acer | | TravelMate 6293 Processor: Intel Pentium III Xeon processor | U2E1 | 2261/266mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 149 GiB total, 85.158 GiB free. D: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP26: 11/06/2009 5:30:57 PM - System Checkpoint RP27: 11/06/2009 5:30:50 PM - System Checkpoint RP28: 11/06/2009 5:30:53 PM - System Checkpoint RP29: 11/06/2009 5:30:51 PM - Removed Sophos Remote Management System RP30: 11/06/2009 5:30:54 PM - Removed Sophos AutoUpdate RP31: 11/06/2009 5:30:56 PM - Removed Sophos Anti-Virus RP32: 11/06/2009 5:30:44 PM - Installed Google Earth. RP33: 11/06/2009 5:30:48 PM - System Checkpoint RP34: 12/06/2009 6:06:30 PM - System Checkpoint RP35: 13/06/2009 6:28:43 PM - System Checkpoint RP36: 14/06/2009 8:58:59 AM - Installed DirectX RP37: 15/06/2009 11:02:17 PM - ComboFix created restore point ==== Installed Programs ====================== Acer Bio Protection Acer Crystal Eye webcam Acer Crystal Eye webcam Ver:1.1.59.528 Acrobat.com activBook Reader Ad-Aware 2007 Adobe Acrobat 9 Pro - English, Français, Deutsch Adobe Acrobat 9.1.2 - CPSID_49166 Adobe AIR Adobe Anchor Service CS4 Adobe Asset Services CS4 Adobe Bridge CS4 Adobe CMaps CS4 Adobe Color - Photoshop Specific CS4 Adobe Color EU Recommended Settings CS4 Adobe Color JA Extra Settings CS4 Adobe Color NA Extra Settings CS4 Adobe Color Video Profiles CS CS4 Adobe Creative Suite 4 Design Premium Adobe CSI CS4 Adobe Default Language CS4 Adobe Device Central CS4 Adobe Dreamweaver CS4 Adobe Drive CS4 Adobe Dynamiclink Support Adobe ExtendScript Toolkit CS4 Adobe Extension Manager CS4 Adobe Fireworks CS4 Adobe Flash CS4 Adobe Flash CS4 Extension - Flash Lite STI en Adobe Flash CS4 STI-en Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Fonts All Adobe Illustrator CS4 Adobe InDesign CS4 Adobe InDesign CS4 Application Feature Set Files (Roman) Adobe InDesign CS4 Common Base Files Adobe InDesign CS4 Icon Handler Adobe Linguistics CS4 Adobe Media Encoder CS4 Adobe Media Encoder CS4 Importer Adobe Media Player Adobe Output Module Adobe PDF Library Files CS4 Adobe Photoshop CS4 Adobe Photoshop CS4 Support Adobe Reader 8.1.1 Adobe Search for Help Adobe Service Manager Extension Adobe Setup Adobe SGM CS4 Adobe Shockwave Player 11.5 Adobe SING CS4 Adobe Type Support CS4 Adobe Update Manager CS4 Adobe Version Cue CS4 Server Adobe WinSoft Linguistics Plugin Adobe XMP Panels CS4 AdobeColorCommonSetCMYK AdobeColorCommonSetRGB Apple Mobile Device Support Apple Software Update µTorrent Auto Gordian Knot 2.40 AutoUpdate AviSynth 2.5 Bonjour CCleaner (remove only) Choice Guard ClickView Player Combined Community Codec Pack 2008-09-21 16:18 Connect Crocodile Chemistry 1.5 Crocodile Physics 1.51 DivX Codec DVD Decrypter (Remove Only) EA Sports FIFA Online 2 FIFA 09 FinalBurner Free v2.11.0.156 Google Earth HDAUDIO Soft Data Fax Modem with SmartCP HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows XP (KB954550-v5) Infineon TPM Professional Package Intel(R) Graphics Media Accelerator Driver ITEFIR iTunes Java(TM) 6 Update 13 Junk Mail filter update kuler Launch Manager LEGO MINDSTORMS Edu NXT - English Language Pack LEGO MINDSTORMS Edu NXT Software v1.1 LEGO MINDSTORMS NXT Driver LEGO MINDSTORMS NXT Edu Migration Package LibUSB-Win32-0.1.12.1 LightScribe 1.4.142.1 LimeWire 5.1.2 Madden NFL 08 Malwarebytes' Anti-Malware Messenger Plus! Live Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Application Error Reporting Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office Live Add-in 1.3 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Professional Plus 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft Software Update for Web Folders (English) 12 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable Mozilla Firefox (3.0.11) MSVCRT MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 6.0 Parser (KB927977) NTI CD & DVD-Maker PaperCut NG Client 6.3 PDF Settings CS4 Photoshop Camera Raw Pinnacle Studio 12 Pinnacle Video Driver Pixel Bender Toolkit PowerDVD PowerISO QuickFreedom 1.1.0 QuickTime RealPlayer Realtek High Definition Audio Driver Seagate Crystal Reports for ESRI Security Update for Microsoft Office PowerPoint 2007 (KB957789) Security Update for Windows Internet Explorer 7 (KB938127-v2) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows XP (KB923789) Segoe UI Sophos Anti-Virus Sophos AutoUpdate Sophos Remote Management System StarLogo TNG Starry Night EDU Suite Shared Configuration CS4 Synaptics Pointing Device Driver Texas Instruments PCIxx21/x515/xx12 drivers. TIPCI Update for 2007 Microsoft Office System (KB967642) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Access 2007 Help (KB963663) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Infopath 2007 Help (KB963662) Update for Microsoft Office Outlook 2007 Help (KB957246) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Publisher 2007 Help (KB963667) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update for Outlook 2007 Junk Email Filter (kb968503) Videora iPod Converter 4.07 VobSub v2.23 (Remove Only) WebFldrs XP WIDCOMM Bluetooth Software Windows Genuine Advantage Validation Tool (KB892130) Windows Imaging Component Windows Internet Explorer 7 Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Mail Windows Live Messenger Windows Live Sign-in Assistant Windows Live Upload Tool Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player Firefox Plugin Windows Presentation Foundation Windows XP Service Pack 3 WinRAR archiver XML Paper Specification Shared Components Pack 1.0 XviD MPEG4 Video Codec (remove only) YouTube Downloader App 1.02 ==== Event Viewer Messages From Past Week ======== 9/06/2009 10:31:57 PM, error: Service Control Manager [7034] - The Cyberlink RichVideo Service(CRVS) service terminated unexpectedly. It has done this 1 time(s). 15/06/2009 9:59:43 PM, error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 15/06/2009 2:12:33 PM, error: Dhcp [1002] - The IP address lease 192.168.0.106 for the Network Card with network address 0016EA6E5E40 has been denied by the DHCP server 10.1.0.7 (The DHCP Server sent a DHCPNACK message). 14/06/2009 6:27:59 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0016EA6E5E40. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. 14/06/2009 6:27:56 PM, error: Dhcp [1002] - The IP address lease 192.168.0.3 for the Network Card with network address 0016EA6E5E40 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message). 14/06/2009 6:27:21 PM, error: PlugPlayManager [12] - The device 'Secondary IDE Channel' (PCIIDE\IDEChannel\4&33955085&0&1) disappeared from the system without first being prepared for removal. 14/06/2009 6:27:21 PM, error: PlugPlayManager [12] - The device 'Primary IDE Channel' (PCIIDE\IDEChannel\4&33955085&0&0) disappeared from the system without first being prepared for removal. 14/06/2009 5:30:56 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PEVSystemStart service to connect. 14/06/2009 5:30:08 PM, error: SAVOnAccessFilter [53] - The on-access driver failed to attach to \Device\ADVirtualDisk\Volume, because the IO method is not supported. 14/06/2009 5:30:06 PM, error: NETLOGON [5719] - No Domain Controller is available for domain CGS due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator. 12/06/2009 8:13:45 PM, error: Service Control Manager [7034] - The Sophos Anti-Virus service terminated unexpectedly. It has done this 1 time(s). 12/06/2009 8:13:45 PM, error: SAVOnAccessControl [37] - Driver threads still active when driver is being shutdown. 12/06/2009 8:12:15 PM, error: Service Control Manager [7031] - The Sophos Agent service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 11/06/2009 3:59:42 PM, error: Dhcp [1002] - The IP address lease 10.1.212.22 for the Network Card with network address 0016EA6E5E40 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message). ==== End Of File ===========================