Additional scan result of Farbar Recovery Scan Tool (x64) Version: 01.01.2019 Ran by [removed] (02-01-2019 01:20:39) Running from C:\Users\[removed]\Downloads Windows 10 Home Version 1803 17134.472 (X64) (2018-12-14 22:29:03) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-1870932749-3697413752-2901118604-500 - Administrator - Disabled) DefaultAccount (S-1-5-21-1870932749-3697413752-2901118604-503 - Limited - Disabled) Guest (S-1-5-21-1870932749-3697413752-2901118604-501 - Limited - Disabled) JEFF (S-1-5-21-1870932749-3697413752-2901118604-1001 - Administrator - Enabled) => C:\Users\JEFF WDAGUtilityAccount (S-1-5-21-1870932749-3697413752-2901118604-504 - Limited - Disabled) ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Avast Antivirus (Enabled - Up to date) {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF} AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Avast Antivirus (Enabled - Up to date) {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402} FW: Avast Antivirus (Enabled) {B693136B-F6EE-DD1C-A0EF-229B8B0B29C4} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 19.010.20064 - Adobe Systems Incorporated) Adobe Flash Player 32 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 32.0.0.101 - Adobe Systems Incorporated) ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0050 - ASUS) Avast Cleanup Premium (HKLM-x32\...\{075CC190-59EE-499F-828B-0B5C098C8C15}_is1) (Version: 18.2.5964 - AVAST Software) Avast Internet Security (HKLM-x32\...\Avast Antivirus) (Version: 18.8.2356 - AVAST Software) Avast Secure Browser (HKLM-x32\...\Avast Secure Browser) (Version: 70.1.973.111 - AVAST Software) Avast Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.4.154.333 - AVAST Software) Hidden ByteFence Anti-Malware (HKLM-x32\...\ByteFence) (Version: 5.4.1.8 - Byte Technologies LLC) <==== ATTENTION CDisplayEx 1.10.33 (HKLM\...\CDisplayEx_is1) (Version: - Progdigy Software S.A.R.L.) Chromium (HKLM-x32\...\{C93721F7-99B7-F077-2837-80F7F8B75377}) (Version: - ) ELAN Touchpad 11.5.20.3_X64_WHQL (HKLM\...\Elantech) (Version: 11.5.20.3 - ELAN Microelectronic Corp.) Google Chrome (HKLM-x32\...\Google Chrome) (Version: 71.0.3578.98 - Google Inc.) Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.23 - Google Inc.) Hidden Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.9126.2336 - Microsoft Corporation) Microsoft OneDrive (HKU\S-1-5-21-1870932749-3697413752-2901118604-1001\...\OneDriveSetup.exe) (Version: 18.222.1104.0007 - Microsoft Corporation) Mozilla Firefox 64.0 (x64 en-US) (HKLM\...\Mozilla Firefox 64.0 (x64 en-US)) (Version: 64.0 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 64.0 - Mozilla) Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.9126.2336 - Microsoft Corporation) Hidden Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.9126.2336 - Microsoft Corporation) Hidden Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.9126.2336 - Microsoft Corporation) Hidden Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.9126.2336 - Microsoft Corporation) Hidden Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7335 - Realtek Semiconductor Corp.) Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation) Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{9CBA860F-7437-4A75-941C-8EF559F2D145}) (Version: 2.52.0.0 - Microsoft Corporation) USB Safely Remove 6.1 (HKLM-x32\...\USB Safely Remove_is1) (Version: - SafelyRemove.com) WinRAR 5.61 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.61.0 - win.rar GmbH) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ShellIconOverlayIdentifiers: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2018-12-14] (AVAST Software) ContextMenuHandlers1: [avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2018-12-14] (AVAST Software) ContextMenuHandlers1: [WinRAR] -> {B41DB860-64E4-11D2-9906-E49FADC173CA} => C:\Program Files\WinRAR\rarext.dll [2018-09-30] (Alexander Roshal) ContextMenuHandlers1-x32: [WinRAR32] -> {B41DB860-8EE4-11D2-9906-E49FADC173CA} => C:\Program Files\WinRAR\rarext32.dll [2018-09-30] (Alexander Roshal) ContextMenuHandlers3: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2018-12-14] (AVAST Software) ContextMenuHandlers5: [NvCplDesktopContext] -> {3D1975AF-48C6-4f8e-A182-BE0E08FA86A9} => C:\WINDOWS\system32\nvshext.dll [2017-12-04] (NVIDIA Corporation) ContextMenuHandlers6: [avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2018-12-14] (AVAST Software) ContextMenuHandlers6: [WinRAR] -> {B41DB860-64E4-11D2-9906-E49FADC173CA} => C:\Program Files\WinRAR\rarext.dll [2018-09-30] (Alexander Roshal) ContextMenuHandlers6-x32: [WinRAR32] -> {B41DB860-8EE4-11D2-9906-E49FADC173CA} => C:\Program Files\WinRAR\rarext32.dll [2018-09-30] (Alexander Roshal) ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {04C3399E-7999-487F-86E9-2A1714E76F1E} - System32\Tasks\ByteFence => C:\Program Files\ByteFence\ByteFence.exe [2018-12-18] (Byte Technologies LLC) <==== ATTENTION Task: {05C15E15-6233-4E85-8120-D3451EB8D147} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2018-12-10] (Microsoft Corporation) Task: {25EB980E-D9A5-4865-81E0-4DDE44BCEF2A} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerRegistration => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2018-12-18] (Microsoft Corporation) Task: {2F3D4D42-E031-4687-B3D3-307179BEEADA} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2018-12-14] (Google Inc.) Task: {3661D6F4-846A-459A-A9E0-3C6DB062AFB1} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2018-12-14] (Google Inc.) Task: {4067E232-4C6C-4516-9D0C-67249F64D59D} - System32\Tasks\RTKCPL => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [2014-09-02] (Realtek Semiconductor) Task: {5BBC5AF3-FA15-4E4E-94F6-C2E288BE59CA} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2018-08-14] (Adobe Systems Incorporated) Task: {5C6CC6EF-2798-42D6-9450-9FFF2A123781} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonx86\Microsoft Shared\Office16\OLicenseHeartbeat.exe [2018-12-18] (Microsoft Corporation) Task: {6B2A21AF-EB6E-43FE-868E-B6D2F37F9E8F} - System32\Tasks\Adobe Flash Player NPAPI Notifier => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_32_0_0_101_Plugin.exe [2018-12-16] (Adobe Systems Incorporated) Task: {72652CDC-3A21-4715-8B60-7BB1C076CCD3} - System32\Tasks\Avast Software\Overseer => C:\Program Files\Common Files\AVAST Software\Overseer\overseer.exe [2018-12-14] (AVAST Software) Task: {7BE253E2-0F29-4682-91F1-3A5DDAEEF8A1} - System32\Tasks\ATK Package A22126881260 => C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\SimAppExec.exe [2015-09-22] (ASUSTek Computer Inc.) Task: {8873B11F-226B-4C37-A5D7-0C886D90D5F6} - System32\Tasks\Microsoft\Windows\HelloFace\FODCleanupTask => C:\WINDOWS\System32\WinBioPlugIns\FaceFodUninstaller.exe [2018-04-11] () Task: {93FEC471-FB72-49B7-9C18-468DE7678A3C} - System32\Tasks\RtHDVBg => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2014-09-01] (Realtek Semiconductor) Task: {A245CDC9-1643-4BBD-B26B-D2CE09BC76CA} - System32\Tasks\ATK Package 36D18D69AFC3 => C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\SimAppExec.exe [2015-09-22] (ASUSTek Computer Inc.) Task: {AE1BA61A-896D-406A-BB90-8FC6AA314A3E} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2018-12-10] (Microsoft Corporation) Task: {B230EB25-AF1D-424F-99CE-7F83C18D3F12} - System32\Tasks\AvastUpdateTaskMachineUA => C:\Program Files (x86)\AVAST Software\Browser\Update\AvastBrowserUpdate.exe [2018-12-14] (AVAST Software) Task: {BFEEF0FE-0DAD-453B-800F-B307D6518575} - System32\Tasks\Avast Cleanup Update => C:\Program Files (x86)\AVAST Software\Avast Cleanup\TUNEUpdate.exe [2018-10-24] (AVAST Software) Task: {CB077226-75E1-40F8-88B3-AA530A90F86D} - System32\Tasks\AvastUpdateTaskMachineCore => C:\Program Files (x86)\AVAST Software\Browser\Update\AvastBrowserUpdate.exe [2018-12-14] (AVAST Software) Task: {E80C395A-FC40-4023-BA09-1B6F0891CA4C} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2018-12-16] (Adobe Systems Incorporated) Task: {F1B55D8D-17F5-4FAD-89BE-193A644BCDC5} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerLogon => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2018-12-18] (Microsoft Corporation) Task: {F2AEA556-8588-41CE-ABE2-0ADD03006593} - System32\Tasks\Avast Emergency Update => C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe [2018-12-14] (AVAST Software) Task: {F4AE458F-4D43-4BAE-9390-EB24E90A9F40} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack2016 => C:\Program Files (x86)\Microsoft Office\root\Office16\msoia.exe [2018-12-18] (Microsoft Corporation) Task: {F890E96B-3A62-4F10-B103-7ACFA6C8FA7B} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn2016 => C:\Program Files (x86)\Microsoft Office\root\Office16\msoia.exe [2018-12-18] (Microsoft Corporation) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) ==================== Shortcuts & WMI ======================== (The entries could be listed to be restored or removed.) ==================== Loaded Modules (Whitelisted) ============== 2018-12-18 00:08 - 2018-12-18 00:08 - 000821528 _____ () c:\program files\bytefence\x64\rsLggrServer_x64.dll 2018-04-11 15:34 - 2018-04-11 15:34 - 000491744 ____N () C:\Windows\System32\InputHost.dll 2018-04-11 15:34 - 2018-04-11 15:34 - 000472064 ____N () C:\Windows\ShellExperiences\TileControl.dll 2018-12-11 13:03 - 2018-11-08 18:17 - 002759680 _____ () C:\Windows\ShellComponents\TaskFlowUI.dll 2018-12-19 13:53 - 2018-12-13 22:50 - 002185728 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Core.dll 2018-12-14 17:08 - 2018-12-14 17:08 - 000182272 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.36.52.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 2018-12-14 17:13 - 2018-12-14 17:13 - 001922224 _____ () C:\Program Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.10314.31700.1000_x64__8wekyb3d8bbwe\Microsoft.Applications.Telemetry.Windows.dll 2018-12-14 17:08 - 2018-12-14 17:08 - 000009216 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.36.52.0_x64__kzf8qxf38zg5c\ImagePipelineNative.dll 2018-12-14 17:08 - 2018-12-14 17:08 - 000060416 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.36.52.0_x64__kzf8qxf38zg5c\ChakraBridge.dll 2018-12-14 17:08 - 2018-12-14 17:08 - 000070144 _____ () C:\Program Files\WindowsApps\Microsoft.WindowsStore_11810.1001.12.0_x64__8wekyb3d8bbwe\WinStoreTasksWrapper.dll 2018-12-14 16:52 - 2018-12-11 21:11 - 005237216 _____ () C:\Program Files (x86)\Google\Chrome\Application\71.0.3578.98\libglesv2.dll 2018-12-14 16:52 - 2018-12-11 21:11 - 000117216 _____ () C:\Program Files (x86)\Google\Chrome\Application\71.0.3578.98\libegl.dll 2018-12-14 17:10 - 2018-12-14 17:10 - 000596696 _____ () c:\program files\avast software\avast\streamback.dll 2018-12-14 17:12 - 2018-12-14 17:12 - 067126928 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll 2018-12-14 17:17 - 2016-09-12 14:53 - 048936448 _____ () C:\Program Files (x86)\AVAST Software\Avast Cleanup\libcef.dll 2019-01-01 05:02 - 2017-01-20 15:27 - 002246144 _____ () C:\Users\JEFF\AppData\Local\chromium\Application\58.0.2988.0\libglesv2.dll 2019-01-01 05:02 - 2017-01-20 15:27 - 000079360 _____ () C:\Users\JEFF\AppData\Local\chromium\Application\58.0.2988.0\libegl.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2018-12-14 10:42 - 2019-01-02 01:10 - 000002103 _____ C:\WINDOWS\system32\Drivers\etc\hosts 0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly 0.0.0.0 tracking.opencandy.com.s3.amazonaws.com 0.0.0.0 media.opencandy.com 0.0.0.0 cdn.opencandy.com 0.0.0.0 tracking.opencandy.com 0.0.0.0 api.opencandy.com 0.0.0.0 api.recommendedsw.com 0.0.0.0 rp.yefeneri2.com 0.0.0.0 os.yefeneri2.com 0.0.0.0 os2.yefeneri2.com 0.0.0.0 installer.betterinstaller.com 0.0.0.0 installer.filebulldog.com 0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net 0.0.0.0 inno.bisrv.com 0.0.0.0 nsis.bisrv.com 0.0.0.0 cdn.file2desktop.com 0.0.0.0 cdn.goateastcach.us 0.0.0.0 cdn.guttastatdk.us 0.0.0.0 cdn.inskinmedia.com 0.0.0.0 cdn.insta.oibundles2.com 0.0.0.0 cdn.insta.playbryte.com 0.0.0.0 cdn.llogetfastcach.us 0.0.0.0 cdn.montiera.com 0.0.0.0 cdn.msdwnld.com 0.0.0.0 cdn.mypcbackup.com 0.0.0.0 cdn.ppdownload.com 0.0.0.0 cdn.riceateastcach.us 0.0.0.0 cdn.shyapotato.us 0.0.0.0 cdn.solimba.com 0.0.0.0 cdn.tuto4pc.com ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-1870932749-3697413752-2901118604-1001\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\web\wallpaper\Windows\img0.jpg DNS Servers: 192.168.1.1 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: ) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == If an entry is included in the fixlist, it will be removed. HKU\S-1-5-21-1870932749-3697413752-2901118604-1001\...\StartupApproved\Run: => "OneDrive" ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{D0EA6C59-2780-4AA1-9D23-5733F9FB63A4}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) FirewallRules: [{ADE09272-49B3-4287-8793-7EA883DAE206}] => (Allow) C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe (AVAST Software) FirewallRules: [{BF34A9E6-A0B3-4190-97B9-6F11121FC77C}] => (Allow) C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe (AVAST Software) FirewallRules: [{6749B9F1-33D0-4D51-B07C-33631C2E32A8}] => (Allow) C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe (AVAST Software) FirewallRules: [{138DD8C7-6332-4EE0-88B1-8B953304884F}] => (Allow) C:\Program Files (x86)\AVAST Software\Avast Cleanup\TUNEUpdate.exe (AVAST Software) FirewallRules: [{17B66B18-2E01-4457-8B79-A6AC5A06A9C6}] => (Allow) C:\Program Files (x86)\AVAST Software\Avast Cleanup\TUNEUpdate.exe (AVAST Software) FirewallRules: [{33C407F3-B69D-413A-BBC0-817018D8C350}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation) FirewallRules: [{FC0812A8-F9B1-4997-8897-DA63CB457992}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\outlook.exe (Microsoft Corporation) FirewallRules: [{08AC88C3-80C5-40D3-81DE-6115572EA7A1}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\Lync.exe (Microsoft Corporation) FirewallRules: [{FAFE74B8-EBD9-45F3-8F5F-3706682A52D1}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\Lync.exe (Microsoft Corporation) FirewallRules: [{42956C06-3EF3-46C0-B647-B1528188E613}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\UcMapi.exe (Microsoft Corporation) FirewallRules: [{E3D6F3BF-FE7A-4136-8648-8DAC9B5E83AC}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\UcMapi.exe (Microsoft Corporation) FirewallRules: [{3DA0A33D-309F-455E-9A04-B0C2B3C946EF}] => (Allow) C:\Program Files (x86)\Steam\Steam.exe (Valve Corporation) FirewallRules: [{839757AA-87C9-491A-A5C7-AE769183C0FA}] => (Allow) C:\Program Files (x86)\Steam\Steam.exe (Valve Corporation) FirewallRules: [{21AB6E84-B741-490B-9C7F-FBD8086D57DF}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe (Valve Corporation) FirewallRules: [{1F48EA53-D614-49F0-A874-E0236DBC3C8C}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe (Valve Corporation) FirewallRules: [{63B802DB-3EB6-486C-8BB9-299D3D607F5E}] => (Allow) C:\Users\JEFF\AppData\Local\Chromium\Application\chrome.exe (The Chromium Authors) ==================== Restore Points ========================= 14-12-2018 19:24:27 Windows Update 16-12-2018 20:26:24 Installed ATK Package 23-12-2018 23:08:11 Scheduled Checkpoint ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (01/01/2019 06:45:41 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: ) Description: Event-ID 0 Error: (01/01/2019 03:05:16 PM) (Source: MsiInstaller) (EventID: 11711) (User: DESKTOP-K2KM2U4) Description: Product: Adobe Acrobat Reader DC -- Error 1711.An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the installation. Error: (01/01/2019 03:05:16 PM) (Source: MsiInstaller) (EventID: 11711) (User: DESKTOP-K2KM2U4) Description: Product: Adobe Acrobat Reader DC -- Error 1711.An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the installation. Error: (01/01/2019 03:05:16 PM) (Source: MsiInstaller) (EventID: 11711) (User: DESKTOP-K2KM2U4) Description: Product: Adobe Acrobat Reader DC -- Error 1711.An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the installation. Error: (12/31/2018 06:45:41 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: ) Description: Event-ID 0 Error: (12/30/2018 06:45:41 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: ) Description: Event-ID 0 Error: (12/29/2018 07:12:25 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: ) Description: Event-ID 0 Error: (12/28/2018 06:45:41 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: ) Description: Event-ID 0 System errors: ============= Error: (01/02/2019 01:16:57 AM) (Source: DCOM) (EventID: 10016) (User: DESKTOP-K2KM2U4) Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user DESKTOP-K2KM2U4\JEFF SID (S-1-5-21-1870932749-3697413752-2901118604-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Error: (01/02/2019 01:16:12 AM) (Source: Service Control Manager) (EventID: 7022) (User: ) Description: The Downloaded Maps Manager service hung on starting. Error: (01/02/2019 01:14:04 AM) (Source: DCOM) (EventID: 10016) (User: DESKTOP-K2KM2U4) Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user DESKTOP-K2KM2U4\JEFF SID (S-1-5-21-1870932749-3697413752-2901118604-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Error: (01/02/2019 01:14:04 AM) (Source: DCOM) (EventID: 10016) (User: DESKTOP-K2KM2U4) Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user DESKTOP-K2KM2U4\JEFF SID (S-1-5-21-1870932749-3697413752-2901118604-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Error: (01/02/2019 01:12:37 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY) Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {6B3B8D23-FA8D-40B9-8DBD-B950333E2C52} and APPID {4839DDB7-58C2-48F5-8283-E1D1807D0D7D} to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Error: (01/02/2019 01:12:37 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY) Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {6B3B8D23-FA8D-40B9-8DBD-B950333E2C52} and APPID {4839DDB7-58C2-48F5-8283-E1D1807D0D7D} to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Error: (01/02/2019 01:12:36 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY) Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Error: (01/02/2019 01:12:24 AM) (Source: BugCheck) (EventID: 1001) (User: ) Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xffffb001ae3f9010, 0x00000000000000ff, 0x0000000000000000, 0xfffff803995795ae). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 66ed6555-ebef-47e4-9ae8-cdcaf02cdcc6. Windows Defender: =================================== Date: 2018-12-14 16:36:41.851 Description: Windows Defender Antivirus has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Signature Type: AntiVirus Update Type: Full Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved Date: 2018-12-14 16:36:41.851 Description: Windows Defender Antivirus has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Signature Type: AntiSpyware Update Type: Full Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved Date: 2018-12-14 16:36:41.851 Description: Windows Defender Antivirus has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Signature Type: AntiVirus Update Type: Full Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved Date: 2018-12-14 16:36:41.790 Description: Windows Defender Antivirus has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Signature Type: AntiVirus Update Type: Full Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. Date: 2018-12-14 15:43:28.738 Description: Windows Defender Antivirus has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Signature Type: AntiVirus Update Type: Full Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved CodeIntegrity: =================================== Date: 2019-01-02 00:08:58.135 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\InfusedApps\Applications\Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe\x86\hevcdecoder_store.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2019-01-02 00:08:58.119 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\InfusedApps\Applications\Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe\x86\hevcdecoder_store.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2019-01-02 00:08:58.008 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\InfusedApps\Applications\Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe\x64\hevcdecoder_store.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Date: 2019-01-02 00:08:57.991 Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\InfusedApps\Applications\Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe\x64\hevcdecoder_store.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. ==================== Memory info =========================== Processor: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz Percentage of memory in use: 29% Total physical RAM: 16333.1 MB Available physical RAM: 11587.71 MB Total Virtual: 18765.1 MB Available Virtual: 13492.12 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:910.4 GB) (Free:735.7 GB) NTFS ==>[system with boot components (obtained from drive)] \\?\Volume{68827b17-78c0-4050-966b-691d2d52fe6e}\ (Recovery) (Fixed) (Total:0.88 GB) (Free:0.59 GB) NTFS \\?\Volume{597b0688-de93-46c2-a7e2-24da413e6388}\ (Restore) (Fixed) (Total:20.01 GB) (Free:9.75 GB) NTFS \\?\Volume{11def446-787d-4c0f-8398-2374d7f96782}\ (SYSTEM) (Fixed) (Total:0.09 GB) (Free:0.07 GB) FAT32 ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 931.5 GB) (Disk ID: BBFBB53F) Partition: GPT. ==================== End of Addition.txt ============================