. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 10/20/2011 3:11:25 PM System Uptime: 6/1/2013 3:39:32 AM (0 hours ago) . Motherboard: Acer | | JV51_HR Processor: Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz | CPU1 | 1298/1333mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 448 GiB total, 403.978 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . No restore point in system. . ==== Installed Programs ====================== . Acer Backup Manager Acer Crystal Eye Webcam Acer ePower Management Acer eRecovery Management Acer Games Acer ScreenSaver Acer Updater Adobe AIR Adobe Community Help Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Photoshop Elements 9 Adobe Reader X (10.1.7) MUI Agatha Christie - Death on the Nile Ask Toolbar Ask Toolbar Updater AutoTap 3.1 Backup Manager V3 Bejeweled 2 Deluxe Bing Bar Broadcom Card Reader Driver Installer Broadcom NetLink Controller Build-a-lot 4 - Power Source CalMAN Pattern Generator CalMANv4 CCleaner Chronicles of Albian Chuzzle Deluxe clear.fi clear.fi Client Cradle of Rome 2 D3DX10 Dolby Advanced Audio v2 Dora's World Adventure Elements 9 Organizer Elements STI Installer FATE: The Cursed King Final Drive: Nitro FoxTab Media Player Galerie de photos Windows Live Google Chrome Google Update Helper Governor of Poker 2 Premium Edition Identity Card Intel PROSet Wireless Intel(R) Control Center Intel(R) Management Engine Components Intel(R) Processor Graphics Intel(R) PROSet/Wireless WiFi Software Intel(R) Rapid Storage Technology Intel(R) WiDi Intel(R) Wireless Display Java 7 Update 21 Java Auto Updater Java(TM) 6 Update 31 Jewel Match 3 Junk Mail filter update Launch Manager Logitech Harmony Remote Software Logitech Harmony Remote Software 7 Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft Security Client Microsoft Security Essentials Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft_VC80_CRT_x86 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFCLOC_x86 Microsoft_VC90_CRT_x86 Mozilla Firefox 20.0.1 (x86 en-US) Mozilla Maintenance Service MSVCRT MSVCRT_amd64 Mystery of Mortlake Mansion MyWinLocker MyWinLocker 4 MyWinLocker Suite NTI Media Maker 9 Pattern Generator PCMSCAN Penguins! PL-2303 USB-to-Serial Plants vs. Zombies - Game of the Year Polar Bowler Polar Golfer ProScan Realtek High Definition Audio Driver Remote Control USB Driver Renesas Electronics USB 3.0 Host Controller Driver Shredder Synaptics Pointing Device Driver Times Reader Torchlight ULinx USB Driver Update Installer for WildTangent Games App Virtual Villagers 5 - New Believers Welcome Center WildTangent Games App Windows Live Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Yahoo! Software Update Yahoo! Toolbar ZonePRO Designer Zuma's Revenge . ==== Event Viewer Messages From Past Week ======== . 6/1/2013 3:42:44 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect. 5/31/2013 4:50:06 AM, Error: Service Control Manager [7023] - 5/31/2013 4:49:50 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UNS service. 5/31/2013 4:49:20 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the sftlist service. 5/31/2013 4:48:49 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IAStorDataMgrSvc service. 5/31/2013 4:37:18 AM, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period. 5/31/2013 4:15:00 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user gcdi-lap\gcdi SID (S-1-5-21-4038189122-2158155813-2281907261-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 5/31/2013 4:15:00 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user gcdi-lap\gcdi SID (S-1-5-21-4038189122-2158155813-2281907261-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 5/31/2013 2:30:05 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Microsoft Antimalware Service service, but this action failed with the following error: An instance of the service is already running. 5/31/2013 2:29:50 AM, Error: Service Control Manager [7031] - The Microsoft Antimalware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service. 5/31/2013 2:29:36 AM, Error: Microsoft Antimalware [5008] - Microsoft Antimalware engine has been terminated due to an unexpected error. Failure Type: Crash Exception code: 0xc0000006 Resource: file:C:\Users\gcdi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\9EQPHSW4\SecurityCheck[1].exe 5/30/2013 7:44:36 PM, Error: Service Control Manager [7023] - The Windows Modules Installer service terminated with the following error: The media is write protected. 5/30/2013 7:44:24 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service. 5/30/2013 7:42:37 PM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control. 5/30/2013 7:28:01 PM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:. 5/30/2013 7:25:30 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service VSS with arguments "" in order to run the server: {0B5A2C52-3EB9-470A-96E2-6C6D4570E40F} 5/30/2013 7:25:28 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Volume Shadow Copy service to connect. 5/30/2013 7:25:28 PM, Error: Service Control Manager [7000] - The Volume Shadow Copy service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 5/30/2013 7:19:48 PM, Error: Service Control Manager [7022] - The Intel(R) Management and Security Application User Notification Service service hung on starting. 5/30/2013 7:19:41 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. 5/30/2013 7:17:42 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting. 5/28/2013 11:44:31 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PNRPsvc service. 5/27/2013 3:55:16 PM, Error: Service Control Manager [7023] - The Windows Modules Installer service terminated with the following error: The drive cannot locate a specific area or track on the disk. 5/27/2013 3:54:12 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the YahooAUService service. 5/27/2013 3:08:00 PM, Error: Service Control Manager [7034] - The Diagnostic System Host service terminated unexpectedly. It has done this 1 time(s). 5/27/2013 3:08:00 PM, Error: Service Control Manager [7031] - The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/27/2013 3:08:00 PM, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/27/2013 3:08:00 PM, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/27/2013 3:08:00 PM, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/27/2013 3:08:00 PM, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/27/2013 3:08:00 PM, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service. 5/27/2013 3:08:00 PM, Error: Service Control Manager [7031] - The HomeGroup Listener service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/27/2013 3:08:00 PM, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/27/2013 3:08:00 PM, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/27/2013 12:06:56 AM, Error: volsnap [8] - The flush and hold writes operation on volume C: timed out while waiting for a release writes command. 5/27/2013 1:11:43 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service. 5/27/2013 1:11:04 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver has successfully restarted. 5/27/2013 1:10:10 AM, Error: Microsoft Antimalware [5008] - Microsoft Antimalware engine has been terminated due to an unexpected error. Failure Type: Crash Exception code: 0xc0000006 Resource: 5/27/2013 1:10:10 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly. 5/27/2013 1:10:10 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly. 5/27/2013 1:10:10 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly. 5/26/2013 9:59:01 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service VSS with arguments "" in order to run the server: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623} 5/26/2013 3:29:28 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running. 5/26/2013 3:29:28 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Windows Management Instrumentation service which failed to start because of the following error: A system shutdown is in progress. 5/26/2013 3:29:28 AM, Error: Service Control Manager [7000] - The User Profile Service service failed to start due to the following error: A system shutdown is in progress. 5/26/2013 3:29:28 AM, Error: Service Control Manager [7000] - The System Event Notification Service service failed to start due to the following error: A system shutdown is in progress. 5/26/2013 3:29:28 AM, Error: Service Control Manager [7000] - The IKE and AuthIP IPsec Keying Modules service failed to start due to the following error: A system shutdown is in progress. 5/26/2013 3:29:28 AM, Error: Service Control Manager [7000] - The Extensible Authentication Protocol service failed to start due to the following error: A system shutdown is in progress. 5/26/2013 3:28:31 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrustedInstaller service. 5/26/2013 3:28:28 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running. 5/26/2013 3:28:01 AM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7034] - The Problem Reports and Solutions Control Panel Support service terminated unexpectedly. It has done this 1 time(s). 5/26/2013 3:27:28 AM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s). 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/26/2013 3:27:28 AM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/26/2013 3:25:13 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service. 5/26/2013 1:43:31 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Microsoft Network Inspection service, but this action failed with the following error: An instance of the service is already running. 5/26/2013 1:43:16 AM, Error: Service Control Manager [7031] - The Microsoft Network Inspection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service. 5/26/2013 1:40:07 AM, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80508001 Error description: A problem is preventing the program from starting. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support. Signature version: 1.151.935.0;1.151.935.0 Engine version: 1.1.9506.0 5/26/2013 1:37:07 AM, Error: Microsoft Antimalware [5008] - Microsoft Antimalware engine has been terminated due to an unexpected error. Failure Type: Crash Exception code: 0xc0000006 Resource: file:C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\smipi.dll 5/26/2013 1:35:03 AM, Error: Microsoft Antimalware [5008] - Microsoft Antimalware engine has been terminated due to an unexpected error. Failure Type: Crash Exception code: 0xc0000006 Resource: file:C:\Windows\System32\urlmon.dll 5/25/2013 11:19:52 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.151.877.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9506.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 5/25/2013 11:19:52 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.151.877.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9506.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 5/25/2013 11:19:52 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.151.877.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9506.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. . ==== End Of File ===========================