. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-10-14.05) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 31/07/2011 2:35:17 PM System Uptime: 14/10/2012 11:40:15 AM (77 hours ago) . Motherboard: Hewlett-Packard | | 1646 Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz | CPU1 | 782/1333mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 582 GiB total, 400.5 GiB free. D: is FIXED (NTFS) - 14 GiB total, 1.738 GiB free. E: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP224: 26/09/2012 9:28:50 AM - Windows Update RP225: 29/09/2012 9:45:48 AM - Windows Update RP226: 2/10/2012 5:16:29 PM - Windows Update RP227: 6/10/2012 8:46:56 AM - Windows Update RP228: 10/10/2012 5:27:10 PM - Windows Update RP229: 11/10/2012 9:24:45 AM - Windows Update RP230: 13/10/2012 9:43:41 AM - Installed e-tax 2012 RP231: 14/10/2012 11:09:49 AM - Windows Update RP232: 17/10/2012 3:49:35 PM - Windows Update . ==== Installed Programs ====================== . 7-Zip 9.20 Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.4) Adobe Shockwave Player 11.5 Agatha Christie - Peril at End House Apple Application Support Apple Mobile Device Support Apple Software Update ATI Catalyst Install Manager Audacity 2.0 Bejeweled 2 Deluxe Blackhawk Striker 2 Blasterball 3 Bonjour Bounce Symphony Cake Mania Catalyst Control Center - Branding Catalyst Control Center Graphics Previews Common Catalyst Control Center InstallProxy Catalyst Control Center Localization All Catalyst Control Center Profiles Mobile ccc-core-static ccc-utility64 CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCleaner Chuzzle Deluxe CyberLink DVD Suite CyberLink YouCam D3DX10 Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition Dora's World Adventure e-tax 2011 e-tax 2012 EndNote X4 Energy Star Digital Logo ERUNT 1.1j ESET Online Scanner v3 ESU for Microsoft Windows 7 Farm Frenzy FATE FileASSASSIN FileZilla Client 3.5.3 Final Drive Nitro Fun With Construction Garmin Communicator Plugin Garmin USB Drivers Google Chrome Handbrake 0.9.4 Hewlett-Packard ACLM.NET v1.1.2.0 HiJackThis Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678) HP 3D DriveGuard HP Auto HP Client Services HP CloudDrive HP Customer Experience Enhancements HP Documentation HP Game Console HP Games HP On Screen Display HP Power Manager HP Quick Launch HP Setup HP Setup Manager HP Software Framework HP Support Assistant HP Wireless Assistant IDT Audio Intel PROSet Wireless Intel(R) Display Audio Driver Intel(R) Management Engine Components Intel(R) PROSet/Wireless for Bluetooth(R) 3.0 + High Speed Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology Intel(R) PROSet/Wireless WiFi Software Intel(R) Rapid Storage Technology Intel(R) Wireless Display iTunes Java 7 Update 7 Java Auto Updater JavaFX 2.1.1 Junk Mail filter update K-Meleon 1.5.4 en-US (remove only) KeePass Password Safe 2.19 LabelPrint Launchy 2.5 LightScribe System Software Malwarebytes Anti-Malware version 1.65.0.1400 Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office Office 32-bit Components 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared 32-bit MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Outlook Hotmail Connector 64-bit Microsoft Security Client Microsoft Security Essentials Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 MonoCalendar 0.7.2 Mozilla Firefox 15.0.1 (x86 en-US) Mozilla Maintenance Service Mozilla Thunderbird (5.0) MSVCRT MSVCRT_amd64 Mystery P.I. - The London Caper Opera 12.01 OverDrive Media Console PDFCreator Penguins! PictureMover Plants vs. Zombies Poker Superstars III Polar Bowler Polar Golfer Power2Go PX Profile Update QuickTime Rainlendar2 (remove only) Rainmeter Realtek Ethernet Controller Driver Realtek PCIE Card Reader Recovery Manager Renesas Electronics USB 3.0 Host Controller Driver ResearchSoft Direct Export Helper RocketDock 1.3.5 Safari Samsung Kies SAMSUNG USB Driver for Mobile Phones Secure Download Manager Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft Excel 2010 (KB2597166) 64-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687417) 64-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687436) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553260) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2553371) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2589322) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 64-Bit Edition Security Update for Microsoft PowerPoint 2010 (KB2553185) 64-Bit Edition Security Update for Microsoft SharePoint Workspace 2010 (KB2566445) Security Update for Microsoft Visio Viewer 2010 (KB2598287) 64-Bit Edition Security Update for Microsoft Word 2010 (KB2553488) 64-Bit Edition SPSS 16.0 Spybot - Search & Destroy Synaptics TouchPad Driver TweetDeck Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553092) Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition Update for Microsoft Office 2010 (KB2553270) 64-Bit Edition Update for Microsoft Office 2010 (KB2553272) 64-Bit Edition Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2598289) 64-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition Update for Microsoft OneNote 2010 (KB2589345) 64-Bit Edition Update for Microsoft Outlook 2010 (KB2553248) 64-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition Virtual Villagers 4 - The Tree of Life Vodafone Mobile Broadband Lite Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Windows Media Encoder 9 Series x64 Edition Windows Media Player Firefox Plugin WinX Blu-ray Decrypter 3.2.1 WinX DVD Ripper Platinum Thanksgiving Edition 6.5.0 World Cup Cricket 20-20 WOT for Internet Explorer XviD4PSP 5.10.268.0 Zuma Deluxe . ==== Event Viewer Messages From Past Week ======== . 16/10/2012 6:23:59 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NlaSvc service. 13/10/2012 7:15:44 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service. 13/10/2012 7:15:44 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AMD External Events Utility service. 12/10/2012 4:14:34 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPClientSvc service. 11/10/2012 9:33:56 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1489.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 11/10/2012 9:33:56 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1489.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 11/10/2012 9:33:56 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1489.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 11/10/2012 9:33:28 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1489.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 11/10/2012 9:33:27 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1489.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 11/10/2012 9:33:27 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1489.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. . ==== End Of File ===========================