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> [Resolved] windows update error: code 80244019, My windows and antivirus software can not update
Tomk
post Jun 27 2009, 11:40 AM
Post #76


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seriouscode,

Log looks good biggrin.gif


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Note the space between the X and the U, it needs to be there.

The above procedure will:
  • Implement some cleanup procedures.
  • Reset System Restore.


Please re-enable any security that was disabled.

Now to remove most of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.



The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Thanks for sticking with me through the "scary times". When you let me know that you are done here, this thread will be closed Resolved. thumbup.gif
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seriouscode
post Jun 27 2009, 01:06 PM
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Tomk,

I'm still in the process of reading the new information you've posted for me to read up, but i have just one question from the last few post you sent me on protection software. I have downloaded and installed Avast anti virus software, but i don't believe i understand just how to use it. Also is there any good Free Firewalls out there? I am wall-less. I will continue to read the post though. Thanks Tomk.
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Tomk
post Jun 27 2009, 01:34 PM
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seriouscode,

I've changed my answer to this post. ohmy.gif

I have AVAST on the computer I'm working from today. (I have Avira and AVG on others... I work this hobby from whereever I happen to be). I was going to try to guide you through the set up. But I've decided that you'd be better served by the Tech Team. Those guys know much more about tips and tricks than I do. (I swear that most of them can build a computer using an alarm clock, tree bark, and a shoelace.) I also think that other users here would benefit from a good setup walkthrough. Therefore I suggest that you ask for help in the internet forum .

There are free Firewalls and by now you may have found them in the link I gave you to Preventing Malware - Tools and Practices for Safe Computing. If you have problems setting one up, be sure and ask the Tech Team while you are getting advice on AVAST.
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seriouscode
post Jun 27 2009, 09:58 PM
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Tomk,

I understand everything you've helped me with and you can close this thread as resolved!
Thank you Thank you Thank you Thank you SOOOOOOOOOOOOOOOOOO Much for helping me understand the "PC" better.
YOU MY FRIEND ARE THE BEST OF THE BEST. You techno gawd you!
Thank you again
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Tomk
post Jun 27 2009, 10:06 PM
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seriouscode,

You are very welcome.

Good Luck and Be Well. thumbup.gif
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Tomk
post Jun 27 2009, 10:08 PM
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Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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