hello,

i seem to have managed to get a trojan on my pc.
tried a couple of free software programs.
i have downloaded atf cleaner, anit malwarebytes and has antivirus super pro, which i;ve tried to remove, it seem to be giving my grief.
i also have virgin media guard pro.

the virus can cause the pc the hang or restarts itself at any time. i've tried doing scan on normal and safe mode. when doing scan, sometimes it will pick up files to delete, sometime it will say pc is clean and other times while doing the scan it restarts pc.

your help will be very much appreciated.
i have access to internet at my work pc, so this will be where i get most of my time to check back on your updates before i head home. i can access internet but as i said it can hang and restart all over the place.

i will be able to respond quicker between 9am - 4pm uk time.

if you could let me know of what steps to complete first of all that would be ideal.

the trojan in the topic description has definatley shwon up on my machine not sure if there is anything else.

hello,

i have managed to donwload all the programes yuo suggested apart from the 'no script' one. didnt seem to agree on letting me download.


so can you confirm ths for me?;

i have antivir - to scan for viruses.
antimalwarebyte - ?
spyguard ? for spyware. I have on my vista pc, windows defende, think this comes with the pc, shall i keep both or remove one?
spyblaster ?

managed to get the pther downloaded successfully. just need to remember how each works to keep on top of them.

read the articles attached, quite informative.

i hope, i say i hope, we have managed to clear all the doginess out of my pc, i certainly is running pretty much as it was prevoulsly before the problems.

so thank you for the support
if you could update me on the questions above, i would then say we can closed this post as resolved.