Answers to your tech questions
Computer forums for help with removing malicious software (malware) and improving computer security

Welcome Guest to What the Tech! ( Log In | Register ) We specialize in the removal of malicious software (malware), but here you'll find free help and support for all your tech questions. We invite you to ask questions, share experiences, and learn. Explore our message boards, or register now to post messages of your own. Please Start Here. Register today (registration removes advertising)

 
Reply to this topicStart new topic
> quarantined items
Def_101
post Jul 7 2008, 11:35 AM
Post #1


New Member
*

Group: New Member
Posts: 8
Joined: 16-March 07
Member No.: 68,815
Operating System: win xp



i was wondering when my anti virus and spyware programs find and quarantine objects what do i do after that? is it safe to delete? or is there a way to clean the files?
Go to the top of the page
 
+Quote Post
Vectris
post Aug 10 2008, 12:59 PM
Post #2


Authentic Member
**

Group: Authentic Member
Posts: 216
Joined: 24-July 08
From: U.S.
Member No.: 80,488
Operating System: Windows XP Professional Version 2002 Service Pack 2



Well this topic is a month old however you haven't even gotten one response so I'll try.

When your anti-virus program quarantines an object, there should be an option in the program to delete it. If you choose it, then yes it should delete the virus, that's why there's an option for restore, and another option for delete. Delete shouldn't do anything else but delete the infected file. However sometimes you want to keep the file, so yes there is a way to clean the files. You can not do it yourself but most anti-virus programs have an option called "Heal", if you choose this the program will make it's best attempt to take the virus out while leaving the file. This may not always work though and your file can be damaged or the virus may not be removed, it all depends on the circumstances. I've never really had a virus that infected other files, it's always been a file of it's own, in which case you of course should choose "Delete".
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 


RSS Time is now: 23rd November 2008 - 02:37 PM
Advertisements do not imply our endorsement of that product or service. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk.
Member site: Alliance of Security Analysis Professionals | UNITE Against Malware
© Geeks to Go, Inc. | All Rights Reserved | Privacy Policy