UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-09-29.01) Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 6/27/2006 3:20:14 PM System Uptime: 9/30/2009 5:22:42 PM (0 hours ago) Motherboard: Dell Inc. | | 0HJ054 Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz | Microprocessor | 2793/800mhz Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz | Microprocessor | 2793/800mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 144 GiB total, 132.488 GiB free. D: is CDROM () E: is CDROM () F: is Removable G: is Removable H: is Removable I: is Removable ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP226: 9/23/2009 8:58:53 PM - Software Distribution Service 3.0 RP227: 9/23/2009 8:58:53 PM - Software Distribution Service 3.0 RP228: 9/23/2009 8:58:53 PM - Software Distribution Service 3.0 RP229: 9/23/2009 8:58:54 PM - Software Distribution Service 3.0 RP230: 9/23/2009 8:58:54 PM - Software Distribution Service 3.0 RP231: 9/23/2009 8:58:54 PM - Software Distribution Service 3.0 RP232: 9/23/2009 8:58:54 PM - Software Distribution Service 3.0 RP233: 9/23/2009 8:58:55 PM - Software Distribution Service 3.0 RP234: 9/23/2009 8:58:56 PM - Software Distribution Service 3.0 RP235: 9/23/2009 8:58:57 PM - System Checkpoint RP236: 9/23/2009 8:58:57 PM - Software Distribution Service 3.0 RP237: 9/23/2009 8:58:57 PM - System Checkpoint RP238: 9/23/2009 8:58:57 PM - Software Distribution Service 3.0 RP239: 9/23/2009 8:58:58 PM - Software Distribution Service 3.0 RP240: 9/23/2009 8:58:58 PM - Software Distribution Service 3.0 RP241: 9/23/2009 8:58:58 PM - Software Distribution Service 3.0 RP242: 9/23/2009 8:58:58 PM - Software Distribution Service 3.0 RP243: 9/23/2009 8:58:58 PM - Software Distribution Service 3.0 RP244: 9/23/2009 8:58:59 PM - Software Distribution Service 3.0 RP245: 9/23/2009 8:58:59 PM - Software Distribution Service 3.0 RP246: 9/23/2009 8:58:59 PM - System Checkpoint RP247: 9/23/2009 8:58:59 PM - Software Distribution Service 3.0 RP248: 9/23/2009 8:58:59 PM - Software Distribution Service 3.0 RP249: 9/23/2009 8:59:00 PM - Software Distribution Service 3.0 RP250: 9/23/2009 8:59:00 PM - Software Distribution Service 3.0 RP251: 9/23/2009 8:59:00 PM - Software Distribution Service 3.0 RP252: 9/23/2009 8:59:00 PM - Software Distribution Service 3.0 RP253: 9/23/2009 8:59:01 PM - Software Distribution Service 3.0 RP254: 9/23/2009 8:59:02 PM - Software Distribution Service 3.0 RP255: 9/23/2009 8:59:02 PM - Software Distribution Service 3.0 RP256: 9/23/2009 8:59:03 PM - System Checkpoint RP257: 9/23/2009 8:59:03 PM - Software Distribution Service 3.0 RP258: 9/23/2009 8:59:05 PM - Software Distribution Service 3.0 RP259: 9/23/2009 8:59:05 PM - Software Distribution Service 3.0 RP260: 9/23/2009 8:59:05 PM - Software Distribution Service 3.0 RP261: 9/23/2009 8:59:06 PM - Software Distribution Service 3.0 RP262: 9/23/2009 8:59:06 PM - Software Distribution Service 3.0 RP263: 9/23/2009 8:59:07 PM - Software Distribution Service 3.0 RP264: 9/23/2009 8:59:07 PM - Software Distribution Service 3.0 RP265: 9/23/2009 8:59:08 PM - Software Distribution Service 3.0 RP266: 9/23/2009 8:59:08 PM - Software Distribution Service 3.0 RP267: 9/23/2009 8:59:09 PM - Software Distribution Service 3.0 RP268: 9/23/2009 8:59:10 PM - System Checkpoint RP269: 9/23/2009 8:59:11 PM - Software Distribution Service 3.0 RP270: 9/23/2009 8:59:11 PM - Software Distribution Service 3.0 RP271: 9/23/2009 8:59:12 PM - Software Distribution Service 3.0 RP272: 9/23/2009 8:59:12 PM - Software Distribution Service 3.0 RP273: 9/23/2009 8:59:12 PM - Software Distribution Service 3.0 RP274: 9/23/2009 8:59:13 PM - System Checkpoint RP275: 9/23/2009 8:59:14 PM - Software Distribution Service 3.0 RP276: 9/23/2009 8:59:14 PM - System Checkpoint RP277: 9/23/2009 8:59:14 PM - Software Distribution Service 3.0 RP278: 9/23/2009 8:59:16 PM - Software Distribution Service 3.0 RP279: 9/23/2009 8:59:16 PM - Software Distribution Service 3.0 RP280: 9/23/2009 8:59:17 PM - System Checkpoint RP281: 9/23/2009 8:59:17 PM - Software Distribution Service 3.0 RP282: 9/23/2009 8:59:18 PM - Software Distribution Service 3.0 RP283: 9/23/2009 8:59:19 PM - Software Distribution Service 3.0 RP284: 9/23/2009 8:59:20 PM - Software Distribution Service 3.0 RP285: 9/23/2009 8:59:21 PM - Software Distribution Service 3.0 RP286: 9/23/2009 8:59:22 PM - Software Distribution Service 3.0 RP287: 9/23/2009 8:59:23 PM - Software Distribution Service 3.0 RP288: 9/23/2009 8:59:24 PM - Software Distribution Service 3.0 RP289: 9/23/2009 8:59:25 PM - Software Distribution Service 3.0 RP290: 9/23/2009 8:59:25 PM - Software Distribution Service 3.0 RP291: 9/23/2009 8:59:26 PM - Installed ScanSoft PaperPort 11 RP292: 9/23/2009 8:59:26 PM - Installed PaperPort Image Printer RP293: 9/23/2009 8:59:26 PM - Printer Driver Nuance Image Printer Driver Installed RP294: 9/23/2009 8:59:26 PM - Installed Microsoft Visual C++ 2005 Redistributable RP295: 9/23/2009 8:59:26 PM - Installed Brother MFL-Pro Suite RP296: 9/23/2009 8:59:27 PM - Unsigned printer driver Brother PC-FAX v.2 installed. RP297: 9/23/2009 8:59:27 PM - Software Distribution Service 3.0 RP298: 9/23/2009 8:59:27 PM - Software Distribution Service 3.0 RP299: 9/23/2009 8:59:27 PM - Software Distribution Service 3.0 RP300: 9/24/2009 5:49:23 PM - Software Distribution Service 3.0 ==== Installed Programs ====================== Adobe Acrobat - Reader 6.0.2 Update Adobe Flash Player 10 ActiveX Adobe Reader 6.0.1 AOLIcon Apple Mobile Device Support Apple Software Update ATI Control Panel ATI Display Driver Bonjour Brother MFL-Pro Suite MFC-490CW Conexant D850 56K V.9x DFVc Modem Consumer Complete Care Services Agreement Corel Photo Album 6 Criss+Cross Plus® Real Estate V3i Dell CinePlayer Dell Digital Jukebox Driver Dell Driver Reset Tool Dell Support Center Dell System Restore DellSupport Digital Content Portal Digital Line Detect Documentation & Support Launcher EarthLink setup files EducateU ELIcon EPSON Printer Software ESPNMotion Games, Music, & Photos Launcher GemMaster Mystic Get High Speed Internet! Google Desktop Google Toolbar for Firefox Google Toolbar for Internet Explorer High Definition Audio Driver Package - KB835221 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows XP (KB888795) Hotfix for Windows XP (KB891593) Hotfix for Windows XP (KB895961) Hotfix for Windows XP (KB896256) Hotfix for Windows XP (KB899337) Hotfix for Windows XP (KB899510) Hotfix for Windows XP (KB902841) Hotfix for Windows XP (KB906569) Hotfix for Windows XP (KB908673) Hotfix for Windows XP (KB912024) Hotfix for Windows XP (KB914440) Hotfix for Windows XP (KB915865) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB970653-v3) Intel(R) PRO Network Connections Drivers Intel(R) PROSet for Wired Connections Internet Service Offers Launcher iTunes J2SE Runtime Environment 5.0 Update 8 Java 2 Runtime Environment, SE v1.4.2_03 Java(TM) 6 Update 5 Learn2 Player (Uninstall Only) McAfee SecurityCenter McAfee Uninstaller MCU Microsoft .NET Framework 1.0 Hotfix (KB887998) Microsoft .NET Framework 1.0 Hotfix (KB930494) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office Standard Edition 2003 Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft Visual C++ 2005 Redistributable Modem Helper Mozilla Firefox (1.5) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) Musicmatch for Windows Media Player Musicmatch® Jukebox MySpaceIM NETGEAR WG111v3 wireless USB 2.0 adapter NetMos Multi-IO Controller NetWaiting OrderReminder HP LaserJet 1020 Otto PaperPort Image Printer Qualxserve Service Agreement QuickTime RealPlayer Roxio DLA Roxio MyDVD LE Roxio RecordNow Audio Roxio RecordNow Copy Roxio RecordNow Data ScanSoft PaperPort 11 Search Assist Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899588) Security Update for Windows XP (KB899589) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912812) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB917159) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB918899) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922760) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925454) Security Update for Windows XP (KB925486) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928090) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB929969) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931768) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933566) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB937894) Security Update for Windows XP (KB938127) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB938829) Security Update for Windows XP (KB939653) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB941644) Security Update for Windows XP (KB941693) Security Update for Windows XP (KB943055) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB943485) Security Update for Windows XP (KB944653) Security Update for Windows XP (KB945553) Security Update for Windows XP (KB946026) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB948590) Security Update for Windows XP (KB948881) Security Update for Windows XP (KB950749) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958470) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB971032) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) Sonic Activation Module Sonic Encoders Sonic Update Manager Update for Windows Media Player 10 (KB910393) Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB894391) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB904942) Update for Windows XP (KB908531) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB912945) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB930916) Update for Windows XP (KB931836) Update for Windows XP (KB932823-v3) Update for Windows XP (KB933360) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) Update for Windows XP (KB951072-v2) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB973815) Update Rollup 2 for Windows XP Media Center Edition 2005 URL Assistant Viewpoint Media Player WebCyberCoach 3.2 Dell WebFldrs XP Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Media Format Runtime Windows Media Player 10 Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB889673 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB890927 Windows XP Hotfix - KB891781 Windows XP Media Center Edition 2005 KB908246 Windows XP Media Center Edition 2005 KB912067 Windows XP Media Center Edition 2005 KB973768 WinZip ==== Event Viewer Messages From Past Week ======== 9/30/2009 2:56:36 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Fips intelppm IPSec mfehidk MPFP MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip 9/30/2009 2:56:36 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning. 9/30/2009 2:56:36 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning. 9/30/2009 2:56:36 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 9/30/2009 2:56:36 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning. 9/30/2009 2:56:36 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 9/30/2009 2:56:36 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 9/30/2009 2:17:54 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} 9/30/2009 2:12:19 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service McShield with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40} 9/30/2009 2:11:14 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service McNASvc with arguments "" in order to run the server: {24F616A1-B755-4053-8018-C3425DC8B68A} 9/30/2009 2:10:53 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips intelppm mfehidk 9/30/2009 2:09:36 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 9/23/2009 9:23:24 PM, error: Service Control Manager [7034] - The McAfee Scanner service terminated unexpectedly. It has done this 1 time(s). ==== End Of File ===========================