UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-06-26.01) Microsoft® Windows Vista™ Ultimate Boot Device: \Device\HarddiskVolume3 Install Date: 6/13/2008 4:01:44 PM System Uptime: 7/14/2009 8:53:59 AM (2 hours ago) Motherboard: Dell Inc. | | 0WG855 Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz | Microprocessor | 2394/1066mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 223 GiB total, 141.138 GiB free. D: is FIXED (NTFS) - 10 GiB total, 5.674 GiB free. E: is CDROM () F: is CDROM () H: is Removable ==== Disabled Device Manager Items ============= ==== System Restore Points =================== No restore point in system. ==== Installed Programs ====================== 2007 Microsoft Office system AC3Filter (remove only) Adobe Flash Player 10 ActiveX Adobe Reader 8.1.5 Adobe Shockwave Player ATI Catalyst Install Manager Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Vista ccc-core-static ccc-utility CCC Help English Choice Guard Cook'n Deluxe GearDrvs Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Intel(R) PRO Network Connections Drivers Java(TM) 6 Update 3 Java(TM) 6 Update 6 Java(TM) 6 Update 7 Junk Mail filter update KB408682 Linksys Updater LiveUpdate 3.2 (Symantec Corporation) Maxtor Manager Microsoft .NET Framework 3.5 SP1 Microsoft Application Error Reporting Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Live Add-in 1.3 Microsoft Office Outlook Connector Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Professional Hybrid 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Move Networks Media Player for Internet Explorer MSVCRT MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB941833) MSXML 4.0 SP2 (KB954430) Scanning Suite Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB969679) Security Update for Microsoft Office Excel 2007 (KB969682) Security Update for Microsoft Office PowerPoint 2007 (KB957789) Security Update for Microsoft Office system 2007 (KB969613) Security Update for Microsoft Office Word 2007 (KB969604) SigmaTel Audio Skins Skype™ 4.0 TaxCut Maryland 2008 TaxCut Premium + State + Efile 2008 Trend Micro Internet Security Update for 2007 Microsoft Office System (KB967642) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Access 2007 Help (KB963663) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Outlook 2007 (KB969907) Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Publisher 2007 Help (KB963667) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update for Outlook 2007 Junk Email Filter (kb970012) Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Mail Windows Live Messenger Windows Live OneCare safety scanner Windows Live Photo Gallery Windows Live Sign-in Assistant Windows Live Sync Windows Live Upload Tool Windows Sound Schemes Xvid 1.1.3 final uninstall Zune Zune Language Pack (ES) Zune Language Pack (FR) ==== Event Viewer Messages From Past Week ======== 7/9/2009 7:28:39 PM, Error: iaStorV [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period. 7/9/2009 5:30:41 PM, Error: Service Control Manager [7034] - The Trend Micro Personal Firewall service terminated unexpectedly. It has done this 1 time(s). 7/13/2009 7:05:16 AM, Error: Service Control Manager [7024] - The SL UI Notification Service service terminated with service-specific error 3221541889 (0xC004D401). 7/13/2009 7:05:16 AM, Error: Service Control Manager [7001] - The Remote Access Connection Manager service depends on the Secure Socket Tunneling Protocol Service service which failed to start because of the following error: The service has not been started. 7/13/2009 7:03:37 AM, Error: EventLog [6008] - The previous system shutdown at 12:47:24 AM on 7/13/2009 was unexpected. 7/13/2009 11:56:35 AM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.100.3 for the Network Card with network address 001C1083B057 has been denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message). 7/13/2009 11:52:15 AM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 72.9.0.197 for the Network Card with network address 001C1083B057 has been denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message). 7/13/2009 11:52:10 AM, Error: EventLog [6008] - The previous system shutdown at 11:50:33 AM on 7/13/2009 was unexpected. 7/12/2009 9:42:52 AM, Error: Service Control Manager [7023] - The Secure Socket Tunneling Protocol Service service terminated with the following error: The RPC server is unavailable. 7/12/2009 9:42:52 AM, Error: Service Control Manager [7001] - The Remote Access Connection Manager service depends on the Secure Socket Tunneling Protocol Service service which failed to start because of the following error: The RPC server is unavailable. ==== End Of File ===========================