UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-06-26.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 5/15/2008 6:39:11 PM System Uptime: 7/1/2009 6:11:53 AM (5 hours ago) Motherboard: Dell Inc. | | 0CU409 Processor: Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz | Socket 775 | 1795/200mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 149 GiB total, 123.404 GiB free. D: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP1: 6/11/2009 11:27:56 PM - System Checkpoint RP2: 6/13/2009 4:55:35 PM - System Checkpoint RP3: 6/14/2009 4:00:31 PM - Software Distribution Service 3.0 RP4: 6/15/2009 7:59:14 PM - System Checkpoint RP5: 6/16/2009 8:44:52 PM - System Checkpoint RP6: 6/17/2009 9:13:54 PM - System Checkpoint RP7: 6/18/2009 9:54:47 PM - System Checkpoint RP8: 6/19/2009 10:17:10 PM - System Checkpoint RP9: 6/21/2009 10:22:46 AM - System Checkpoint RP10: 6/21/2009 2:47:48 PM - Revo Uninstaller's restore point - Flip Words v2.3 RP11: 6/21/2009 3:07:53 PM - Restore Operation RP12: 6/21/2009 3:10:40 PM - Restore Operation RP13: 6/21/2009 5:55:47 PM - Revo Uninstaller's restore point - Flip Words v2.3 RP14: 6/22/2009 2:04:14 PM - Installed DirectX RP15: 6/22/2009 2:19:17 PM - Installed Windows Internet Explorer 8. RP16: 6/22/2009 2:20:28 PM - Software Distribution Service 3.0 RP17: 6/23/2009 5:30:46 PM - Installed Java(TM) 6 Update 14 RP18: 6/23/2009 5:34:39 PM - Now RP19: 6/23/2009 5:42:50 PM - Revo Uninstaller's restore point - Flip Words v2.3 RP20: 6/24/2009 6:50:20 PM - System Checkpoint RP21: 6/25/2009 8:08:59 PM - System Checkpoint RP22: 6/26/2009 9:52:04 PM - System Checkpoint RP23: 6/28/2009 2:11:07 PM - System Checkpoint RP24: 6/29/2009 3:05:45 PM - Revo Uninstaller's restore point - Flip Words v2.3 RP25: 6/30/2009 3:57:25 PM - System Checkpoint ==== Installed Programs ====================== Sansa Media Converter 2007 Microsoft Office Suite Service Pack 1 (SP1) 7-Zip 4.57 A-one DVD Tools 6.8.3 ABBYY FineReader 5.0 Sprint Ad-Aware Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 8.1.2 Adobe Reader 8.1.2 Security Update 1 (KB403742) Adobe Shockwave Player AI RoboForm (All Users) AnswerWorks 5.0 English Runtime Apple Software Update Browser Address Error Redirector Business Contact Manager for Outlook 2007 SP1 Canon Camera Access Library Canon Camera Support Core Library Canon G.726 WMP-Decoder Canon MovieEdit Task for ZoomBrowser EX Canon RAW Image Task for ZoomBrowser EX Canon Utilities CameraWindow Canon Utilities CameraWindow DC Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX Canon Utilities EOS Utility Canon Utilities MyCamera Canon Utilities MyCamera DC Canon Utilities PhotoStitch Canon Utilities RemoteCapture Task for ZoomBrowser EX Canon Utilities ZoomBrowser EX Canon ZoomBrowser EX Memory Card Utility CDDRV_Installer Coupon Printer for Windows Critical Update for Windows Media Player 11 (KB959772) Dell Driver Reset Tool Dell Network Assistant Dell Support Center (Support Software) DNA eFax Messenger 4.3 EPSON Copy Utility EPSON PERF 3170Guide EPSON Photo Print EPSON Printer Software EPSON Scan EPSON Smart Panel Flip Words v2.3 Free Download Manager 2.5 Free Sound Recorder Google Chrome Google Earth Google Update Helper Google Updater GoToMeeting 4.0.0.320 High Definition Audio Driver Package - KB835221 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Intel(R) Graphics Media Accelerator Driver Intel(R) PRO Network Connections 12.1.8.0 IrfanView (remove only) J2SE Runtime Environment 5.0 Update 6 Java(TM) 6 Update 14 Java(TM) 6 Update 5 Java(TM) 6 Update 7 KB9908 Uninstall Keynote Connector KhalInstallWrapper LimeWire 5.1.2 Logitech SetPoint Malwarebytes' Anti-Malware Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 1 Microsoft Application Error Reporting Microsoft Compression Client Pack 1.0 for Windows XP Microsoft English TTS Engine Microsoft Internationalized Domain Names Mitigation APIs Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 Microsoft Kernel-Mode Driver Framework Feature Pack 1.7 Microsoft National Language Support Downlevel APIs Microsoft Office 2003 Web Components Microsoft Office 2007 Primary Interop Assemblies Microsoft Office 97, Professional Edition Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Accounting 2008 Microsoft Office Accounting 2008 Equifax Addin Microsoft Office Accounting 2008 Fixed Asset Manager Microsoft Office Accounting 2008 PayPal Addin Microsoft Office Accounting ADP Payroll Addin Microsoft Office Excel MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Professional 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Small Business Connectivity Components Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft Software Update for Web Folders (English) 12 Microsoft SQL Server 2005 Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) Microsoft SQL Server 2005 Tools Express Edition Microsoft SQL Server Native Client Microsoft SQL Server Setup Support Files (English) Microsoft SQL Server VSS Writer Microsoft Streets & Trips 2007 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 6.0 Parser (KB933579) My Lockbox 1.2 for Windows 2000/XP Nielsen//NetRatings Norton Internet Security Paint.NET v3.35 PowerDVD QuickTime Realtek High Definition Audio Driver Revo Uninstaller 1.83 Rhapsody MP3 Download Manager Roxio Creator Audio Roxio Creator BDAV Plugin Roxio Creator Copy Roxio Creator Data Roxio Creator DE Roxio Creator Tools Roxio Drag-to-Disc Roxio Express Labeler Roxio Update Manager Samsung ML-2510 Series Sansa Updater ScanToWeb SearchAssist Security Update for 2007 Microsoft Office System (KB951550) Security Update for 2007 Microsoft Office System (KB951944) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB969679) Security Update for Microsoft Office Excel 2007 (KB969682) Security Update for Microsoft Office PowerPoint 2007 (KB957789) Security Update for Microsoft Office Publisher 2007 (KB950114) Security Update for Microsoft Office system 2007 (KB954326) Security Update for Microsoft Office system 2007 (KB969613) Security Update for Microsoft Office Word 2007 (KB969604) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB936782) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB970238) SharpReader 0.9.7.0 Smart Defrag 1.03 Snood 4 Sonic Activation Module SUPERAntiSpyware Free Edition Tetris ToneThis TTS Wrapper TurboTax 2008 TurboTax 2008 WinPerFedFormset TurboTax 2008 WinPerProgramHelp TurboTax 2008 WinPerReleaseEngine TurboTax 2008 WinPerTaxSupport TurboTax 2008 WinPerUserEducation TurboTax 2008 wrapper Update for 2007 Microsoft Office System (KB967642) Update for Microsoft Office Outlook 2007 (KB969907) Update for Outlook 2007 Junk Email Filter (kb970012) Update for Windows Internet Explorer 8 (KB971180) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 Visual C++ 8.0 CRT (x86) WinSXS MSM Visual C++ 8.0 CRT.Policy (x86) WinSXS MSM WebFldrs XP Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 WinPcap 4.0.2 Zinio Reader ==== Event Viewer Messages From Past Week ======== 6/28/2009 1:29:54 PM, error: Service Control Manager [7000] - The SASDIFSV service failed to start due to the following error: Cannot create a file when that file already exists. 6/27/2009 5:30:32 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: iaStor IDSxpx86 6/27/2009 5:30:24 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. 6/25/2009 9:07:31 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'SrtETmp' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. 6/25/2009 6:40:53 PM, error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified. 6/25/2009 2:30:30 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IDSxpx86 6/25/2009 2:29:55 PM, error: Dhcp [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 001D0998C88B has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 6/24/2009 3:02:42 PM, error: Print [19] - Sharing printer failed + 1722, Printer Samsung ML-2510 Series share name Printer. 6/24/2009 11:58:00 AM, error: Schedule [7901] - The At1.job command failed to start due to the following error: General access denied error ==== End Of File ===========================