netstat / tcpview causes Windows crash

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What the Tech > Spyware / Malware / Virus Removal > HijackThis™ Logs and Infections Removal

netstat / tcpview causes Windows crash

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janetsmith View Member Profile	Aug 24 2008, 09:19 AM Post #1
New Member Group: New Member Posts: 1 Joined: 24-August 08 Member No.: 81,169 Operating System: XP SP2	symptoms: 1. When I run netstat / tcpview / trojanHunter, my windows crash (BSOD) 2. my cisco vpn can get connected, but I cannt enter my office network. This is my HJT log: QUOTE Logfile of HijackThis v1.99.1 Scan saved at 10:50:55 PM, on 8/24/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\IPSSVC.EXE C:\Program Files\a-squared Free\a2service.exe C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe C:\Program Files\CVSNT\cvslock.exe C:\Program Files\CVSNT\cvsservice.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\QvodPlayer\QvodTerminal.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\Symantec AntiVirus\SavRoam.exe C:\WINDOWS\system32\svchost.exe c:\program files\lenovo\system update\suservice.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe C:\WINDOWS\System32\TPHDEXLG.EXE C:\WINDOWS\system32\TpKmpSVC.exe C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe C:\Program Files\Common Files\Lenovo\Logger\logmon.exe C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\rundll32.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe C:\WINDOWS\system32\TpShocks.exe C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\PROGRA~1\THINKV~2\PrdCtr\LPMGR.exe C:\PROGRA~1\THINKV~2\AMSG\amsg.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Lenovo\AwayTask\AwaySch.EXE C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe C:\Program Files\Lenovo\SafeGuard PrivateDisk\pdservice.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~2\VPTray.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Orbitdownloader\orbitdm.exe C:\Program Files\Orbitdownloader\orbitnet.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\MSN Messenger\usnsvc.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe C:\Program Files\Nokia\Carbide.c++ v1.3\Carbide.c++.1.3.exe C:\WINDOWS\system32\conime.exe C:\Program Files\Nokia\Carbide.c++ v1.3\plugins\org.eclipse.cdt.core.win32_4.0.3.024\os\win32\x86\starter.exe C:\Program Files\Nokia\Carbide.c++ v1.3\plugins\com.nokia.carbide.cpp.support_1.3.0.024\Debugger\de.exe C:\WINDOWS\system32\WISPTIS.EXE C:\download\HJT_1.99\Hijackthis\HijackThis.exe O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: ThinkVantage Password Manager - {F040E541-A427-4CF7-85D8-75E3E0F476C5} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper O4 - HKLM\..\Run: [TpShocks] TpShocks.exe O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe O4 - HKLM\..\Run: [TP4EX] tp4ex.exe O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~2\PrdCtr\LPMGR.exe O4 - HKLM\..\Run: [AMSG] C:\PROGRA~1\THINKV~2\AMSG\amsg.exe O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe O4 - HKLM\..\Run: [PDService.exe] "C:\Program Files\Lenovo\SafeGuard PrivateDisk\pdservice.exe" O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup O4 - HKLM\..\Run: [StormCodec_Helper] "C:\Program Files\Ringz Studio\Storm Codec\StormSet.exe" /S /opti O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe O4 - Global Startup: Orbit.lnk = C:\Program Files\Orbitdownloader\orbitdm.exe O4 - Global Startup: VPN Client.lnk = ? O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: (no name) - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll O9 - Extra 'Tools' menuitem: ThinkVantage Password Manager... - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll O9 - Extra button: IE HTTPAnalyzer V2 - {85F4A88D-5FA7-40BB-8BD3-AF7E24C0BF4A} - C:\PROGRA~1\IEINSP~1\HTTPAN~1\IEHTTP~1.DLL O9 - Extra 'Tools' menuitem: IE HTTPAnalyzer V2 - {85F4A88D-5FA7-40BB-8BD3-AF7E24C0BF4A} - C:\PROGRA~1\IEINSP~1\HTTPAN~1\IEHTTP~1.DLL O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: System Update - {DA320635-F48C-4613-8325-D75A933C549E} - C:\Program Files\Lenovo\System Update\sulauncher.exe O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\http debugger pro\mfnsp.dll O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{2003F55F-3729-4650-BC76-66EF041123F1}: NameServer = 202.188.0.133 202.188.1.5 O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL O20 - AppInit_DLLs: O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing) O20 - Winlogon Notify: AwayNotify - C:\Program Files\Lenovo\AwayTask\AwayNotify.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll O20 - Winlogon Notify: psfus - C:\WINDOWS\SYSTEM32\psqlpwd.dll O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe O23 - Service: Apache2.2 - Unknown owner - C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe" -k runservice (file missing) O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe O23 - Service: CVSNT Locking Service 2.5.03.2382 (cvslock) - Unknown owner - C:\Program Files\CVSNT\cvslock.exe O23 - Service: CVSNT Dispatch service 2.5.03.2382 (cvsnt) - March Hare Software Ltd - C:\Program Files\CVSNT\cvsservice.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: EGTNJMF - Sysinternals - www.sysinternals.com - C:\DOCUME~1\yuenkit\LOCALS~1\Temp\EGTNJMF.exe O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: HJQAPHK - Unknown owner - C:\DOCUME~1\yuenkit\LOCALS~1\Temp\HJQAPHK.exe (file missing) O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing) O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe O23 - Service: Qvod Terminal - Shenzhen QVOD Technology Co.,Ltd - C:\Program Files\QvodPlayer\QvodTerminal.exe O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe O23 - Service: System Update (SUService) - - c:\program files\lenovo\system update\suservice.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe O23 - Service: ThinkVantage Registry Monitor Service - Unknown owner - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe O23 - Service: tvtnetwk - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe O23 - Service: ZO - Unknown owner - C:\DOCUME~1\yuenkit\LOCALS~1\Temp\ZO.exe (file missing) this is my Malwarebytes' Anti-Malware log QUOTE Malwarebytes' Anti-Malware 1.25 Database version: 1072 Windows 5.1.2600 Service Pack 2 10:47:17 PM 8/24/2008 mbam-log-08-24-2008 (22-47-12).txt Scan type: Full Scan (C:\\|) Objects scanned: 1414936 Time elapsed: 11 hour(s), 46 minute(s), 44 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\asc3550p (Rootkit.Agent) -> No action taken. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) I am unable to remove asc3550p, because it appear again after I run Anti-malware the next time. This is my RootkitReveal log QUOTE HKLM\SECURITY\Policy\Secrets\SAC* 4/30/2006 3:30 PM 0 bytes Key name contains embedded nulls () HKLM\SECURITY\Policy\Secrets\SAI 4/30/2006 3:30 PM 0 bytes Key name contains embedded nulls (*) HKLM\SOFTWARE\Microsoft\Cryptography\RNG\Seed 8/24/2008 7:15 PM 80 bytes Data mismatch between Windows API and raw hive data. HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg 12/3/2007 2:51 PM 0 bytes Access is denied. Thanks for helping!

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