My Dell Laptop wont read CD-R
#1
Posted 22 March 2008 - 06:13 PM
Register to Remove
#2
Posted 22 March 2008 - 06:44 PM
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#3
Posted 22 March 2008 - 06:52 PM
Edited by GaryOR-LFC, 22 March 2008 - 06:54 PM.
#4
Posted 22 March 2008 - 10:48 PM
both tend to use sonic filter drivers, what's this software?
Media Direct software installed for quick boot up to play movies, music and view photos on your hard drive, optical drive or external storage devices
test the drive with some boot disks, if it fails any of those tests, return on warranty
if it passes then we need to start removing the filter drivers to track down the conflict
http://www.bustrace....s/devfilter.htm
this program will show the filters installed
http://support.micro...n...p;x=12&y=13
this walkthru will remove all of them and break some features of some programs, they should have just gone ahead and abandoned this mess with easy cd and adaptec, for all I know MS used their core again with vista
unfortunately I just realized you might be using vista, if so we can use a burning program to remove the filters?
Edited by DaChew, 22 March 2008 - 10:51 PM.
#5
Posted 22 March 2008 - 11:02 PM
#6
Posted 24 March 2008 - 08:48 AM
I see similar problems with dells and itunes
both tend to use sonic filter drivers, what's this software?
Media Direct software installed for quick boot up to play movies, music and view photos on your hard drive, optical drive or external storage devices
test the drive with some boot disks, if it fails any of those tests, return on warranty
if it passes then we need to start removing the filter drivers to track down the conflict
http://www.bustrace....s/devfilter.htm
this program will show the filters installed
http://support.micro...n...p;x=12&y=13
this walkthru will remove all of them and break some features of some programs, they should have just gone ahead and abandoned this mess with easy cd and adaptec, for all I know MS used their core again with vista
unfortunately I just realized you might be using vista, if so we can use a burning program to remove the filters?
I havn't tried this yet, but I have an update on my laptop, it wont read ANY Cd's anymore, I remember it stopped working when I tried to burn Cd's on I-Tunes, I-Tunes asked me to "optimize" the disk and I said yes, After it stopped working, is there any way to reverse this??
#7
Posted 24 March 2008 - 09:23 AM
After it stopped working, is there any way to reverse this
by following those steps I outlined
start with a boot disk and test
most manufacturers start with a system recovery or total clean reinstall, I find that premature
Edited by DaChew, 24 March 2008 - 09:33 AM.
#8
Posted 26 March 2008 - 09:47 AM
----------------------------------------------------
Filter Driver Load Order http://www.bustrace.com
----------------------------------------------------
Upper Device Filter: redbook
Device Object: SONY DVD+-RW DW-Q58A
Lower Device Filter: imapi
Driver Name: redbook.sys
File Location: c:\windows\system32\drivers
File Description: Redbook Audio Filter Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation
Driver Name: imapi.sys
File Location: c:\windows\system32\drivers
File Description: IMAPI Kernel Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation
And Disk Drives
----------------------------------------------------
Filter Driver Load Order http://www.bustrace.com
----------------------------------------------------
Upper Class Filter: PartMgr
Device Object: FUJITSU MHV2060BH
Lower Filter Drivers: No Lower Filter Drivers specified for this device
Driver Name: partmgr.sys
File Location: c:\windows\system32\drivers
File Description: Partition Manager
File Version: 5.1.2600.0 (XPClient.010817-1148) [5.1.2600.0]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.0 [5.1.2600.0]
Company Name: Microsoft Corporation
OK, I just tried to put a DVD in and it worked, it was LOST Season 3 I put in and it loaded up, what do I do now??
#9
Posted 26 March 2008 - 10:07 AM
OK, it's a positive thing that you can display a DVD.
In order to help you at this point, we need to know what continues to be causing trouble.
Are you still unable to display CD media?
CD's being recognized but not playing?
Give as detailed a description as you can.
Include any ERROR Messages that occur.
____________________________________
Also tell us what you have completed from the above recommended procedure.
For instance, did you follow the Guided Help or the Manual procedures recommended by the MS article?
http://support.micro...n...p;x=12&y=13
If not, and you are still having problems, then proceed with the MS recommendations.
If you wish, you may Donate to help keep us online.
#10
Posted 26 March 2008 - 10:14 AM
Register to Remove
#12
Posted 26 March 2008 - 10:23 AM
Edited by GaryOR-LFC, 26 March 2008 - 10:29 AM.
#13
Posted 26 March 2008 - 10:46 AM
--- Note: let's stick to one machine at a time.
Let us know which machine you are referring to.
_________________
Have a look in Device Manager.
Any yellow or red warnings? Particularly in under Optical Drivers/ CD/DVD Drives
____________________
Let's also get an overview of your machine.
Please Run the PCPitstop Full Tests, here:
http://www.pcpitstop...top/default.asp
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.
Full Tests is the first item in the left hand column of that page.
The Full Tests take less than 5 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information back here into this Forum thread.
Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.
If you know that you are susceptible to photo driven seizure, look away from your screen during the Video Adapter testing sequence.
If you wish, you may Donate to help keep us online.
#14
Posted 26 March 2008 - 06:36 PM
What "burning software" do you have installed on the machine?
--- Note: let's stick to one machine at a time.
Let us know which machine you are referring to.
_________________
Have a look in Device Manager.
Any yellow or red warnings? Particularly in under Optical Drivers/ CD/DVD Drives
____________________
Let's also get an overview of your machine.
Please Run the PCPitstop Full Tests, here:
http://www.pcpitstop...top/default.asp
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.
Full Tests is the first item in the left hand column of that page.
The Full Tests take less than 5 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information back here into this Forum thread.
Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.
If you know that you are susceptible to photo driven seizure, look away from your screen during the Video Adapter testing sequence.
Thanks for the heads up about the Pitstop test , I do not have any burning software on my machine, I only use the basic Windows Media Player or i-Tunes. there is no yellow or red triangles in the device manager, I am referring to the Sony Drive (the one that you put the dvd's and cd's in)
Here is my PC Pitstop review http://www.pcpitstop...FXSTWGD66GSWJGG
#15
Posted 26 March 2008 - 08:39 PM
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