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> Sound Card Disappeared, No sound, No sound card detected
TeriB
post Jun 27 2005, 02:37 PM
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Hello, if anyone can help it would be greatly appreciated.

I have Windows 98se with an onboard audio -Intel 82801AA I/O Controller Hub - AC'97 Audio Adapter. Not sure what the problem is, but I am getting no sound from the system or the speakers. Evidently this has been a problem for several weeks and I never really noticed.

I switched to Verizon DSL a couple of months ago and added more memory a few months ago. I also had some pretty intense problems with viruses a few months ago. So several things could have created the problems.

When I go into Device Manager it shows ok and device detected. When I go into Multimedia Properties for Audio, it's grey and says no playback devices. When I try to play a cd with MediaPlayer it gives me an error msg that I have no sound card.

Everything is plugged in correctly and I can't find a mute area anywhere.

Any ideas how to fix this?
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LDTate
post Jun 27 2005, 04:24 PM
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QUOTE
When I go into Device Manager it shows ok and device detected.

Do you remember if there was a wire from you CD drive to the On-Board Audio device? You might have knocked it off when you added the memory.

Have you tried downloading updated drivers for the Audio Device?

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TeriB
post Jun 27 2005, 05:39 PM
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I don't remember moving any wires when we added the memory. I guess I can open it up again. But it really scares me to do that. I am afraid of messing it up worse. Plus I cannot find the manual and am not sure where to look for the onboard sound chip.

Can you tell me where to look for updated sound drivers?

Thanks a lot.
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LDTate
post Jun 27 2005, 05:57 PM
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You can try this:


Go HERE and download the "WDM Driver for CS4299".

Unzip it to a folder called Audio or whatever you want. Then, go into Device Manager (right click My Computer > Properties > Device Manager), right click your soundcard (that probably has a yellow question mark) click "Update driver" and navigate to the new folder you selected. Then you should select the cwawdm.inf file (or your device's name) and click OK...


.
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TeriB
post Jun 28 2005, 10:27 AM
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WOOHOO!!!!

We have sound!!!!! Thank you soooo muuuuch!! Your help was and is greatly appreciated!!!
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LDTate
post Jun 28 2005, 01:25 PM
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Great job thumbup.gif

You're more then welcome.
Glad we were able to help

Peace be with you wavey.gif

You didn't live in Texas years ago did you?
I knew some who used TerIB as a screen name is why I ask.
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TeriB
post Jun 28 2005, 05:50 PM
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NO, lived in Missouri, but not Texas, sorry!

Thanks Again!
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LDTate
post Jun 28 2005, 06:02 PM
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MO is where I'm at now rofl.gif

Glad we were able to help thumbup.gif

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