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Win Xp Update Problem


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#1 beverlysmoot

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Posted 05 September 2004 - 10:38 AM

Hello, Trying to update Windows XP home edition to XP sp1a but can't get past KB842773 installation. I have tried several ways to download XP sp1a and each time I am redirected to the windows update screen where it scans for latest updates and finds KB842773 to install, I click express install, it gets past the initializing state, then goes through the installing phase for about 5 minutes then displays install failed. When I view the installation history and click on the failed status the error code displayed is 802400c. I can not find any information that will help me get past this bump. Can someone help me? Sure would appreciate any suggestions. Thank you in advance. Beverly Smoot :scratch:

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#2 beverlysmoot

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Posted 06 September 2004 - 11:19 AM

Update :thumbup: I have resolved this issue. With permission I will be happy to post what I did to get KB842773 installed. Regards, Beverly Smoot



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