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Java installer cannot proceed with current internet connections


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#1 annea1

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Posted 19 August 2012 - 08:17 PM

I have XP and up until a couple of days ago, Java was running with no problem. When I tried to access a web page that uses java, I couldn't connect. I de-installed older versions of Java and attempted to install Java 7 but I continually get this message: The installer cannot proceed with the current Internet Connections. It gives me a link to their download faq which has been of no help. I'm obviously fine with web connections so to which ones does this message refer? Eh? Skype isn't working either, so maybe that's part of it. Thank

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#2 Doug

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Posted 19 August 2012 - 08:41 PM

Solution provided by Java.com

There are two possible reasons why you are experiencing this error:
• Currently, the online installation program does not support authenticated proxy. If you are behind an authenticated proxy server, you will get this error message.
• You will get this error if you require a proxy server and the proxy server information has not been specified in your browser.

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SOLUTION

There are two solutions to resolve this issue. 1.You can use Windows Offline installation
2.Specify the proxy server information in your browser.



#3 annea1

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Posted 19 August 2012 - 08:52 PM

Thank you. I'm working with a wireless connection, so I don't think the proxy option is applicable here. Or is it?

#4 Doug

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Posted 19 August 2012 - 10:31 PM

wired vs. wireless only describes how signal is transmitted from the router to your local machine(s). It is possible to use the IP address assigned by your service provider, or to address the internet connect through a proxy server address, whether you locally use wired or wireless networking. If you are intentionally using a proxy, that's fine. Just make sure it is correctly addressed. If you are not intentionally using a proxy, then be sure that your browser internet connection is set to "Automatically detect settings".

#5 annea1

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Posted 20 August 2012 - 05:13 AM

thank you!! I'll give it a try. Anne




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