blue screen on reboot after XP SP3 install
#1
Posted 03 July 2012 - 04:57 PM
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#2
Posted 03 July 2012 - 05:37 PM
What version BIOS is installed? There is a A04 version available here: Dimension 3100/E310
I would install that if the current version is older and see if that helps.
Also, what kind of processor does it have, AMD or Intel?
Rich
Die with memories, not dreams. – Unknown
#3
Posted 03 July 2012 - 05:55 PM
#4
Posted 03 July 2012 - 06:52 PM
You install it directly from Windows, see here: Installation Instructions
Re: Intel/AMD, I saw some info here: SP3 blue screen....
Rich
Die with memories, not dreams. – Unknown
#5
Posted 03 July 2012 - 09:15 PM
keep your fingers crossed it doesn't because there's nothing you can do to get it running again from a failed bios update even if you had an install cd.What to do if the bios update screws up the computer?
it would need the bios chip removing from the motherboard and either being replaced with a working chip or reprogramming of the original chip using special hardware.
that's one reason a lot of newer desktop motherboards now come with dual bios chips, so if a bios upgrade does fail it can always be restored from the backup bios chip instead of having to return the "dead" motherboard to the manufacturer to be fixed.
and that's also why techs never recommend anyone doing a bios update if they can get away with it.
to be honest after having read that the only thing the A04 offers/fixes over the A03 bios (if that's what you have) is added support for a new cpu, i wouldn't update it just yet, i think i'd first try installing sp2 before installing sp3.
this may help you :- http://support.microsoft.com/kb/953356
Edited by terry1966, 03 July 2012 - 10:04 PM.
#6
Posted 03 July 2012 - 11:59 PM
#7
Posted 05 July 2012 - 06:27 PM
Edited by Ztruker, 05 July 2012 - 06:29 PM.
Rich
Die with memories, not dreams. – Unknown
#8
Posted 05 July 2012 - 11:39 PM
I got a chance to look at the computer today.
On the front it says Dimension 3100, not 3100C.
It has an Intel P4 at 2.8 Ghz, 1Gb RAM, onboard video display adapter Intel 82915G/GV/910GL.
System = Dell DV 051
Bios = A03 ( 10/8/05 )
Info from the BIOS:
clock speed 2.80Ghz, L2 cache = 1Mb, is hyperthread capable, has 64 bit technology ( Intel EM64T )
1 GBb RAM in Dimm 1 slot, speed 533 Mhz.
Channel mode = single
RAM is DDR2 SDRAM
I found out that when the SP2 install failed a couple of years ago the system was restored by booting into safe mode, running chkdsk, and then using System Restore to return to a pre SP2 point.
The computer owner told me that system restore prompted him to go back to a pre SP2 point. No hardware changes of any sort have been made to the system.
I don't dare doing a bios update because if it fails the computer essentially is a goner -- I can't risk that because it's operation is crucial to the functioning of the business and having a disk image is useless with a screwed up bios. Also per another post from terry1966 --
to be honest after having read that the only thing the A04 offers/fixes over the A03 bios (if that's what you have) is added support for a new cpu
I didn't have time to run chkdsk /f
Any ideas from you or anyone else re a plan of attack that doesn't involve a bios update ?
The owner is very cautious about going places on the internet, but none the less I feel he is at risk w/o having SP3 and security updates.
Edited by barebear, 05 July 2012 - 11:41 PM.
#9
Posted 06 July 2012 - 02:17 AM
to be honest i don't think you can do anything until you find the time to run the check first, and fix any errors it finds.I didn't have time to run chkdsk /f
then i'd try doing the sp2 or sp3 update again.
think i read somewhere that disabling a cpu's virtualization in the bios (if you have that choice) before doing the update may let it complete without any problems, then enable it again after, but can't find the link now or remember exactly why it made a difference.
#10
Posted 06 July 2012 - 02:29 AM
Edited by barebear, 06 July 2012 - 02:31 AM.
#11
Posted 06 July 2012 - 05:51 AM
no idea, depends totally onWith that old a bios would there be a cpu virtualization option?!
a:- if the cpu has virtualization support (p4 does)
b:- what options the pc/bios makers decided to show a user.
again no idea, starting to get out of my comfort zone now,Should I go with chkdsk /f or chkdsk /f /r ?
i always used chkdsk /r the very few times i tried to find a problem instead of just blitzing the hard drive and doing a complete re-install of the os.
when it comes to repairing/understanding a windows pc/os Ztruker is by far and away the person i'd prefer working on it than myself.
i only really joined the topic to answer your question about bios updating, it doesn't go wrong often but if it does then it's catastrophic.
and a bios update still may be your only solution after everything's said and done.
Edited by terry1966, 06 July 2012 - 06:03 AM.
#12
Posted 06 July 2012 - 03:23 PM
chkdsk /f can take 5-10 minutes.
chkdsk /r can take an hour or more.
Microsoft Windows XP - chkdsk
To run chkdsk, you are going to have to get into BIOS Setup on your computer to set the CD/DVD drive as the first bootable device, so you can then boot your XP CD, unless it provides the ability to press a Fn key at boot time to bring up the boot selection menu. If it does, use that.
How you do this varies with each manufacturer. Normally you press F1, F2, F10 or Del when you see the manufacturers logo. Often there is a clue somewhere on the screen when you boot normally telling you what key to press. Some computers (most newer ones) have a key you can press (often F12) to bring up the Boot Menu from where you can select the CD/DVD drive to boot from.
If you don't have an XP CD, download and run ARCDC by Artellos. It will download the required files from the Microsoft Web site and create a .iso file. It will also offer to burn the iso image to a CD for you. If you don't do it then, there is a good freeware burner called ImgBurn which will do it at a later time. If you're unsure how to do this, you can follow the tutorial here: How to Burn an ISO File. This can be done from any computer.
Boot the CD and at the first opportunity, enter R to start the Recovery Console.
Next, choose which XP installation you want to login to. Normally this will be 1.
Lastly you will be asked for the Administrator password. Just press the Enter key as the Administrator does not have a password (unless you gave it one, then you would enter it).
From the command prompt, enter: chkdsk /r
Allow it to complete undisturbed. It can take an hour or more depending on the size of the hard drive.
Remove the CD, type exit and the computer will reboot. Hopefully that will have fixed the problem (corrupted file system).
Rich
Die with memories, not dreams. – Unknown
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