Jump to content

Build Theme!
  • Infected?

Welcome to What the Tech - Register now for FREE

Get answers from experts today. (it's 100% free). Spyware, Virus, Trojan, Rootkit? Remove malware > Virus Removal Forum. Learn how it works.

Create an Account Login to Account


Internet won't connect after virus romoval

  • Please log in to reply
2 replies to this topic

#1 Juwayyid


    New Member

  • New Member
  • Pip
  • 1 posts

Posted 23 December 2011 - 02:16 PM

Well, I was hit with a nasty virus while playing a game on facebook. After removing it I could no longer connect to the Internet. I have spent the last day reading so many different blogs and post with advice, yet nothing has worked. I use Mozilla primarily, and when I try to access any browser, a "server not found" error message appears instead of the webpage. After fooling around a bit, I activated private browsing. Nothing worked after that, but after deactivating private browsing the main yahoo home page appeared, yet any link from there still would not work. Is there any further help available? This is happening at the worst time! :(

#2 Ztruker


    WTT Tech

  • Tech Team
  • 7,395 posts
  • Interests:Helping people fix MS Windows related computer problems of all kinds.

    Good, inexpensive wine (not an oxymoron).

Posted 23 December 2011 - 02:46 PM

Hi Juwayyid, welcome to WhatTheTech.

Give this a try: How to reset Internet Protocol (TCP/IP)


Cupiditas praemium suum est (Greed is its own reward)

#3 appleoddity



  • Tech Team
  • 3,070 posts
  • Interests:Eating, Movies, Family, Church, Music, Volleyball, Softball, Poker, Computers, Electronics, Reading.

Posted 27 December 2011 - 10:20 PM

Juwayyid, I work in the IT industry and most of the malware I have seen recently does break your internet connection. It also usually comes with a rootkit component.

These buggers are not too difficult to remove, but it needs to be done properly. If Ztruker's recommendation does not restore your internet your best bet is to head on over to the malware removal forum. You'll need to work with a helper there to make sure your system really is clean and then restore the affected file that has broken your internet connection. They'll have the right tools and instructions to get you back on the right track.

The help you have been given is free. If you have been happy with our help please consider donating to support this forum.

If you would like to say thanks for the help I have given you please View My Profile and Leave a Comment.
Your encouragement is welcome.

Similar Topics: Internet won't connect after virus romoval     x

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users