Browsers keep crashing (Firefox & Internet Explorer)
#1
Posted 28 August 2011 - 03:20 AM
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#2
Posted 28 August 2011 - 06:25 AM
#3
Posted 29 August 2011 - 09:03 PM
#4
Posted 02 September 2011 - 02:28 AM
#5
Posted 04 September 2011 - 11:10 PM
#6
Posted 05 September 2011 - 02:05 AM
#7
Posted 05 September 2011 - 02:47 AM
Edited by candi7, 05 September 2011 - 02:53 AM.
#8
Posted 05 September 2011 - 02:52 PM
Yep, RAM ( Random Access Memory) is totoally different from hard drive disc space.....
If you have 1GB of RAM thats fine to run with using XP for routine and non demanding applications..... so no need to worry about that being too small to run XP effectively.
To check your hard drive space try this:
1 Click on start
2 Click on My Computer
3 Highlight your C drive (right click on it) it may be called something like Local disc C
4 Click on Properties
You will see a nice "pie chart" that will tell you the size of your C drive and show you how much you have used and how much you have left.....
If the previous owner said he partitioned it then do the same for each other drive that is shown.....
On the DVD problem..... Windows XP does not provide native support for writing to DVD discs......it does provide support for writing to CD...... but if you want to write to DVD then you will need a Writer application like for example Nero or Sonic etc. However your computer should be able to read DVD's even though it may not be able to write to them.... Your back up program may well include a writer application in its software and this is maybe why you can write to DVD but only for backups.....
An external USB drive is a fine thing to have they are cheap very useful and have a larger capacity than Flash drives (Memory Sticks) here's an example:
http://www.ebuyer.co...lack-hx-mu016da
that one is a 160GB that maybe is enough for you..... but an extra £5 or so will get you a 320GB version...in some parts of the world they may be cheaper!
It sure beats paying £5 to £10 for a 4GB Memory stick.
Regards
paws
#9
Posted 08 September 2011 - 04:51 PM
Initializing
Analyzing file system on volume G:
Failed To Create Volume Snapshot for drive G. Result Code: 0x8004230f
Using pssnap.sys Instead
It seemed like it put everything on to the dvd's. I have 4-5 dvd's the backup went onto ..... it would stop when one was filled and ask me to insert another and then click OK. Then it would fill up another... and so on....
My hard drive is G: not C: like most computers. I'm not sure why its like that. Like I said before, I bought the computer used and it was that way when I bought it. I'm not sure if its because the hard drive(s) are partitioned???
I was going to try the back up again just to be sure or see if it says that(above) again. It doesn't take to long to do and since I did the last back up about 4-5 days ago, and you said it should be as up to date as possible, and since it said something (as above) - "Failed To Create Volume Snapshot for drive G, I figured I'd go ahead and do it again. I have a couple things to do real quick, then I will do the back up and I will let you know/post here as soon as I am finished with the back up.
Oh, one more thing, I'm helping to test a newer version of Computer Security software. I post how its working every night and/or any opinions I have on it. I said something that my browsers had been crashing and they sent me an email asking me to get a "crash dump log" or something like that. I thought they said it was called Dr. Watson or something like that but I looked around on my computer (and did a search) but I couldn't find anything like that. They said if I could find the crash dump it would say why the browsers keep crashing. They said if I get someone technical to help me to ask about the crash dump, so I thought I'd say something.
And (sorry) one more thing real quick. The past 4-5 days my Outlook email has had to close a few times each day now. And I noticed the past week or two when I would go to shut down or restart my computer it would seem to get hung up, a box would come up saying something like a certain program isn't ending and I'd wait to see if it would end it and if not then I'd have to click "End now" before the computer would shut down or restart - at the top of that (End Now) box it say DLL - Hoster - I guess the name of the program or whatever that wasn't ending .........
Ok, that should be it for now, I will post back soon.
Thanks again!
#10
Posted 08 September 2011 - 05:02 PM
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#11
Posted 08 September 2011 - 05:22 PM
If the previous owner said he partitioned it then do the same for each other drive that is shown.....
sorry to bother you again but I just remembered about checking the space on my hard drive.
In "My Computer"
I only see the G: drive, then there is a removable C: drive(there's nothing in that, the whole pie is blue) and the D: DVD/CD drive. I'm thinking that maybe the G: drive was split into 2 sections/parts but I'm not sure how to get to the second part/section to see it. Then there are 2 folders, Shared Documents(music, pictures & videos) and Administrator Documents.
When I got the computer from some guy, I remember him saying that once the first section/partition filled up it would automatically go to the other partition/section, that I wouldn't have to do anything. I dunno........ I think I got a goofy computer..... lol!!!
Thanks once again!!!!
#12
Posted 09 September 2011 - 01:38 AM
Initializing
Analyzing file system on volume G:
Failed To Create Volume Snapshot for drive G. Result Code: 0x8004230f
Using pssnap.sys Instead
but I didn't see the part or the next line....( Using pssnap.sys Instead ). Everything/the backup seemed to go good. It said everything was complete at the end so I'm thinking everything should be alright/backed up. So, I should finally be good to go now.
Thanks!
#13
Posted 09 September 2011 - 06:35 AM
OK, as long as you are sure you have copied off everything important to you that is on your machine to removable media Memory sticks, external usb hard drive etc we are ready to go..... However you are using Macrium to make a disc image and that is good but do remember that Macrium will faithfully reproduce everything that is on your computer at the time the disc image is made.....
It means that as well as the good stuff..... if there are any bad things viruses, malicious code, corrupted or damaged files, important system files in the wrong place etc., it will, if you reimage reproduce both the good and the bad.....
That's why it important to have a disc image ( saved to removable media) made when your machine is running fast and sweet with no damaged or missing files free of malware or other undesirable elements, with your anti virus anti spyware, and firewall protections installed, all unnecessary junk files, temp files etc deleted, and all important/critical Windows updates installed and working well. You should also have followed the instructions to make a bootable CD that ywill allow you to access your removable media should Windows be unable to start.
I place so much importance on the back up issue as your machine is a "preowned" one with a non conventional set up...... it may have been set up deliberately in this way by a knowledgable person for a special reason...... or maybe it happened as a result of a series of mistakes! It also has a number of faults on it and whilst it is often possible to repair some faults manually, and help solve some of the problems....other times the most cost effective and timely method of repair is to remove the existing partitions, format the hard drive and reinstall Windows and all your applications.
For this you will need all the original Windows discs (or restore partition/discs) and your application installation discs (or downloaded executable files) together with the product/seria/keys concerned. Dont forget the WinXP installation disc and the 25 character alpha-numeric serial key (5 groups of 5) its easy to forget to copy down your passwords, usernames, address books, Favorites/Bookmarks your emails, Sent folder Inbox etc etc...dont miss anything out that might be important to you!
Once you have done all this and have a box with all your discs, your memory sticks/external hard drives, Bootable CD etc kept handy and with a written note of the other stuff you need we can relax a bit!
First we will try and check your hard drive for errors, so I suggest you do this
1 Click on Start
2 Click on Run
3 Type in the white box
chkdsk g: /r
Click on OK
Note this is a space between the "k" and the "g" and another space between the colon and the forward slash...they need to be there.
You should see a black window with something like the following:
The type of the file system is NTFS
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
4 Press the Y key on your keyboard then press the Enter key, once
5 Now you can close down your computer in the usual way, wait 30 seconds with a blank black sceen and then restart it
6 Before Windows starts to load a disc check will commence...just leave it be, it can take an hour or two to run, DONT INTERRUPT it (or turn off your computer whilst its running.....that's mighty important )
When chkdsk has completed it will reboot your machine and you should be back at your desk top
Post back and let us know that you have completed this Ok and we will advise the next step for you to follow.
Regards
paws
#14
Posted 09 September 2011 - 11:31 PM
#15
Posted 10 September 2011 - 03:32 AM
Nope!It doesn't really make sense to have a back up copy if it has a virus(es), does it?
You can check the file dates on your DVd's, this should tell you when they were created.... try and find the back up files that you created with Macrium when your machine was running fast and sweet...and hang on to them!
Well done on making the bootable CD......
As long as you have a Windows XP installation disc that matches the COA (certificate of Authenticity an adhesive sticker issues by Microsoft and bearing the 5 group of 5 alphanumeric serial code you should be OK...... but make sure that if your version of Windows is the Home Edition that you have the Windows XP installation disc for Home Edition...there is another edition called Professional" and the 2 are not interchangable..... If you have the Windows XP installation disc with Service Pack 2 on it should the worst come to the worst you could use this to reinstall Windows and then I can provide alink so you can download Service Pack3 and all the other updates..
Its sounds as though removing the security product that you are testing has done the trick..... but don't run without any protection....
Its Ok to provide the security firm with feedback but if it makes your machine crash then..... maybe you are better off without it....
Make sure you only have one antivirus product running resident in memory ..if you have two then they may fight and cause all sorts of problems....
Some words of warning..... any form of Beta testing or installation of software that has not been cleared by the developers for release to the general public should as a rule of thumb, only be used on a test machine or one where you are ready, willing and able to format and reinstall if necessary.... these "early stage products" and their testing can be a potentially risky procedure..... they should not, generally be used on a computer that is your sole method of getting online, or if its your only computer or one that is handling important or "mission critical stuff"
Microsoft Security Essentials is a good reliable antivirus product, that once installed will update itself automatically and run in the background giving you a good degree of protection..... its also free.....
available here:
http://www.microsoft...ls/default.aspx
Dont even try and install this until you have :
1 made a System Restore Point
2 Uninstalled all other "resident in memory" antivirus products
3 restarted your computer after the uninstall..... note it must be an "uninstall" don't just start deleting stuff!
Good luck
Regards
paws
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