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> File missing or corrupt
Amsterdam
post Feb 24 2011, 04:44 PM
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My son's Dell inspiron 910 won't boot up.When he turns it on he gets the following message,"windows could not start because the following file is missing or corrupt:<Windows root>\system32\ntoskrnl.exe.
please re install a copy of the above file"

Trouble is the notebook/laptop dosen't have a disc drive.
And no matter what key he presses it shuts down.Any ideas?
thank you.
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Tomk
post Feb 24 2011, 07:27 PM
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This is worth a try:

Reboot the computer but start tapping the F8 key to get to safe mode.

If you can get there... select Safe Mode with Command Prompt

type sfc /scannow and hit enter.

Hopefully it will find a good copy of the file from the cache.
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Amsterdam
post Feb 24 2011, 08:28 PM
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Thanks Tom but i've tried that.As soon as i press any key the notebook shuts down.
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Tomk
post Feb 24 2011, 10:44 PM
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What version of windows is it?

Do you have another computer with the same version of the operating system?

Do you have a USB drive (thumb drive)?
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Amsterdam
post Feb 25 2011, 04:16 PM
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Thank you for your time.
It's Windows xp Home edition.
No and no.
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Tomk
post Feb 25 2011, 06:07 PM
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Bummer... I'm out of ideas. popcorn.gif
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Amsterdam
post Feb 25 2011, 06:19 PM
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Would the simple but expensive way to solve this,is to buy an external disc drive?
Or is there a way i can use my driver on my PC?
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Tomk
post Feb 25 2011, 06:43 PM
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Do you have a windows XP home disk?

If so, the simple... fairly inexpensive($10?), thing to try would be for you to get a thumb drive, install a Linux distro on it and see if we can get your system to boot to Linux. If we can, then we can expand a new ntoskrnl.exe file onto the thumb drive and use it to copy to your hard drive. If this corrupted file is the only problem, that should get you going again.
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Amsterdam
post Feb 28 2011, 07:36 PM
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Now you have frazzled my brain! laugh.gif
Thanks for trying to help me mate but i think i'll get an external disc drive. thumbup.gif
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