Hi Andrew,
I apologize for dropping the ball on helping to find a solution with you.
There are several conditions that may be contributing to the problem your machine is having.
First, please let us know if you are now able to boot Windows normally, and if not are you able to boot Windows into SAFE Mode.
If you are able to boot Windows normally or into SAFE Mode, then I would like you to have a look at one specific location in your machine's registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
You will not be making any changes to your machine's registry at this time, only having a look
Please navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\
Winlogon
In the right-window panel there is a list of items, the first one of which is "Default"
Please double-click on "Default" to open the Edit String box.
In Edit String there is a white box labeled
Value Data <-- please write down, with paper and pencil the exact contents of Value Data (note: it may be empty/blank and that's OK, we just want to know)
Above Value Data there may be some information in the box lableled
Value Name <-- please also write down this information.
Now look through the remaining items in the list, (which are arranged alphabetically)
Is there an item named "
Value"
If there is, please double-click on "Value" to open the Edit String panel box.
Please again use pencil and paper to write down the exact contents of the Value Name and Value Data boxes the same way you did above.
Catbyte (I think) was going to have you look at this same information in Post #40 on page 3 of your work in Infections Removal
http://forums.whatth..._....html&st=30
We are doing pretty much the same thing, but doing it manually with paper and pencil.
___________________________
Set your paper and pencil aside now, until you are ready to include it when you post your next reply.
Next:
Your machine Hard Drive is very nearly FULL, with only about 4 gb of FREE Space.
This condition of being so full (less than 4% FREE Space) makes it difficult for Windows to perform some of the common maintenance and diagnostic procedures we may need to perform.
Your Hard Drive needs more FREE Space, and should have at least 25% FREE Space to perform optimally.
Are there large chunks of Data, Documents, Media, Pictures and Tunes saved on your Hard Drive that could be saved/moved to DVD/CD or external Hard Drive?
Are there any programs that you have installed that you no longer use and would be willing to uninstall using Control Panel Add/Remove?
I'd particularly like you to Uninstall NetNanny, at least until the machine's problems are resolved.
You probably have already performed the task of removing Temporary and Temporary Internet Files (which are generally useful for a short period of time, and then just become extra baggage that can safely be removed.
What have you already done to remove these types of Temporary and Temporary Internet Files?
If you have gotten this far in the suggested steps, you may be able to perform the next simple and automated procedure.
If the machine can access the internet then please download and run CodeStuff Starters.
If the machine cannot access the internet and you have another one that can, please download and save CodeStuff Starters,. and then install/run CodeStuff Starters on the problem machine.
We will be able to use the information.
Here are the instructions:
Please consider running this simple utility that will help you get control of programs and processes that you wish to have running active, or not.
CodeStuff-Starters
http://www.snapfiles...et/Starter.html
Download and install, agreeing to the licensing terms and allow to install with all of the default settings as preselected in the installation wizard.
When you finally allow CodeStuff-Starters to run
It will preselect StartUps Tab -
- Click on File
- Select - save as .HTML (name the report file - Startups Jan04.html)
In your next reply, post the file as an attached file (use browse and upload buttons -- at the bottom-right corner of your topic posting window where you are typing your next reply)
Please do not make any changes with Code-Stuff Starters, until after you post the requested information above and receive recommendations from a helper here.
The last question I have for this first post of instructions is about your Windows Installation.
Do you have the Windows XP installation CD that came with this machine?
It's possible that one didn't come with the machine.
Do you happen to have another Windows XP installation CD that is of the exact same type (Home or Pro) ?
We may need such a Windows XP installation CD for the next few steps, which will most likely include:
System File Checking
We may even need to perform a Repair Installation.... but we won't resort to that unless all other options fail.
This is quite a bit of investigation and work, all packed into one post of suggestions.
Take your time.
In your next post:
Please include the information I asked you to include from your Registry (above)
And please answer the other Questions from above.
If you get stuck, can't perform a specific suggested task, or have questions, please don't hesitate to let us know.
Best Regards,
Doug
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