Edited by phoenixarizona, 19 April 2009 - 02:38 PM.
Wireless keyboard not working but mouse is.
Posted 19 April 2009 - 02:36 PM
Posted 19 April 2009 - 09:11 PM
Posted 19 April 2009 - 09:16 PM
You posted in the perfect place.
I have searched this model for some support documentation but unfortunately I find nothing. Just retailers of said hardware.
I find it very strange that two keyboards have presented the same behavior.
Did any software come with this setup? Any drivers? Any special install instructions?
One thing you might try is start your computer with a wired mouse and keyboard with the wireless USB receiver removed.
Then disconnect your wired mouse and keyboard and plug in your wireless USB receiver. See what happens.
You might also please indicate your exact Dell model so we can look up Dell drivers if necessary.
Hopefully we can find a solution for you.
Posted 20 April 2009 - 12:56 AM
Posted 20 April 2009 - 01:03 AM
I've tried booting up with the wired setup and then switching but no difference but I can try again.
If the wired version is USB Keyboard that is possible but not recommended.
If it is a PS/2 connector.... it is "definitely" not recommended that you "hot swap" (plug or unplug a PS/2 connector with the machine on)
Posted 20 April 2009 - 01:06 AM
Posted 20 April 2009 - 11:34 AM
Posted 20 April 2009 - 11:07 PM
Posted 08 September 2010 - 06:29 AM
Posted 29 October 2010 - 07:00 AM
Posted 28 November 2010 - 02:11 PM
Posted 28 November 2010 - 05:27 PM
Posted 03 December 2010 - 07:49 AM
Posted 03 December 2010 - 02:14 PM
Posted 27 December 2010 - 12:11 PM
I opened up the keyboard by removing all the small screws on the back of the keyboard and removed the touch membranes and unscrewed the clamp and removed the flexible circuit board.
I did not find any thing that looked wrong.
I reassembled everything making sure all the loose hotkeys were correctly in place.
I replaced the batteries and the keyboard has worked ever since.
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