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> This connection has limited or no connectivity.
Jimbo1
post Sep 11 2009, 04:28 PM
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pullhair.gif pullhair.gif wall.gif Uggggggg, ok here is whats going on, I have a labtop and decided was time to clean it up after a few years of installs, uninstalls, you name it and what not so I decided to format the hard drive. Installed a clean copy of Windows XP SP3 and downloaded all the MS updates. Also installed all my programs Aware, SB&D, Malware, AVG and all my dvd player programs and what not.

At the time when I did at the place of work where I formatted the machine and did this it was fine. Now get home and hook it up to my network and I get this This connection has limited or no connectivity. You might not be able to access the Internet or some network resources and thats the futher it goes.

This is why I am stumped, the desktop computer works fine connecting to the net, so I went hummmm and here is what I did.

1. Unhooked my lan cable from the router and plugged it into the lab top, same results.
2. left it hooked up and rebooted labtop, same results
3. powered off the Cable modem and the labtop and unhooked the network cable from labtop. Booted the labtop back up, and left it unhooked from modem. Powered up the modem, after that hooked it into labtop again and same thing.
4. for the heck of it, left it all hooked up rebooted again, nadda.
5. last left it all on and just power down the cable modem, waited 1 minute and same thing.

Now you would think did I pick up an infection, no because after I did the install and came home, went to get on the net and thats when I ran into this problem. So before I blow my cool to chunk to labtop up against the wall, came here to see what other ideas you think I can try.

Frustated
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Jimbo1
post Sep 14 2009, 04:41 PM
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update, did more checking and still at a lost. The labtop can connect at one place but it's dsl with AT&T and it connects fine with no problems, but at home it's cox cable and still get the same limited or no connectivity with cox. Talked to a computer network shop and they are at a lost of whats or could be causing the problems, either with DSL or Cable this thing should be connecting. Again the strangest thing is at home the desk top connects fine but labtop does not.

Not much on cox settings could it be that the settings of the desktop are stored somewhere and now when I hook the labtop up it see's a differant computer? and will not let me connect or is this possible?
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Doug
post Sep 14 2009, 05:28 PM
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At the location where you have Cox Cable access...
Do you have a Router between the Cable Modem and the rest of your machines?
or
Are you connecting the laptop directly to the Cox Cable modem?

whoops. Sorry re-read your post for the answers...
______________________

When you set up the Router, it gives you an option to create a network connection CD or file put on USB Memory.

Give it a try to completely reinstall the Router, and create that network connection file.
Then run the network connection file on all machines.

Note: You will have to enter your Cox Cable subscription username and password, plus any other specific settings that Cox may require.
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Doug
post Sep 14 2009, 05:36 PM
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What I "don't" see in your initial description of reformat and reinstall XP and updates and various applications....

is that you may not have re-installed the laptop machine's drivers.
Go to the manufacturer's website.
Browse for your machine.

Go to Support - Downloads

Install the drivers available for your machine.

One of them will be realtech or broadband or some such driver for Network Interface Card (NIC)
There might be a separate one for wireless as well.

Include the Chipset Drivers as well as the specific devices available.
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Jimbo1
post Sep 15 2009, 08:39 AM
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QUOTE (Doug @ Sep 14 2009, 06:36 PM) *
What I "don't" see in your initial description of reformat and reinstall XP and updates and various applications....

is that you may not have re-installed the laptop machine's drivers.
Go to the manufacturer's website.
Browse for your machine.

Go to Support - Downloads

Install the drivers available for your machine.

One of them will be realtech or broadband or some such driver for Network Interface Card (NIC)
There might be a separate one for wireless as well.

Include the Chipset Drivers as well as the specific devices available.



To answer all your questions, yes to all.

everything from dell drivers to all windows updates have been installed.

to answer the second posts:

1. Work which is att&t high speed and labtop connects fine, lan or using the wireless, works like a champ.
2. Home which is Cox High Speed and problem of limited connectivity
3. When I installed windows left everything to default


On the cox system came straight from the modem to labtop with the lan cable, for the heck of it even tryed a new lan cable (and made sure it was cat5e) and same results and but as soon as you hook up to the desk top it connects. I even went to the local computer repair shop and talk to their techs and they walked me though some checks and they seemed puzzle, unless this is a new one.



One of your responce: Give it a try to completely reinstall the Router, and create that network connection file.
Then run the network connection file on all machines.

Note: You will have to enter your Cox Cable subscription username and password, plus any other specific settings that Cox may require.

Should I go ahead and try to install the high speed software from Cox on this labtop ? The desktop is the one handling the cable/router setup from the get go, once that was done, I later on bought the labtop and was using the wireless side before I reformatted the machine. The other day pick up the neighbors wireless on my labtop and it connected to theirs.

This is why I am banging my head! Mabey I need to anoit oil on it and pray.

This post has been edited by Jimbo1: Sep 15 2009, 08:42 AM
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Doug
post Sep 15 2009, 11:10 AM
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From your most recent reply, it appears that you have set up the proper configuration to deal with Cox.
Now anything on the home side of your network should be dealing with the router and not with anything related to Cox settings.

Just for clarification... do you have a separate Router?
What brand/model?

I'm visualizing:

Cox Cable - Cox Modem(box) - Wireless capable Modem(box) - various of your computers including desktop and laptop

Is that correct? Do you have each of those separate boxes?
____________________________

Since you coincidentally were able to connect to a neighbors wireless network, it would seem that that the Laptop is properly configured.

*** what may be missing on the laptop, is possibly the WEP access code, or the WAP pass-phrase
_________________

When you detected and connected to your neighbor's wireless network, did your Laptop also "detect" various other near-by networks..... and especially did it "detect" your own home network?

If it did not "detect" your home network, then it is possible that your Router has turned-off wireless broadcasting.
Therefore you will need to access the Router configuration (using your Desktop) to turn-on wireless broadcasting.

If your laptop "detects" your home network wirelessly, but just can't connect to it, then you probably need to discover the WEP or WPA codes so that you can enter them when attempting to connect wirelessly to your home network.
_______________________

Are you able to connect successfully and gain access to the internet using Ethernet Cable? (I know you described various scenarios earlier, but please answer this one question again)
_____________-

Another possibility is that your Laptop is assigned to a different WorkGroup than your Desktop and Router Home Network.
While it is theoretically OK to connect from different WorkGroups, it can cause "hassles" and you can save some headaches by having all your machines on the same WorkGroup.
_______________-

Finally, it is widely thought that anointing and chanting can be of assistance.
Who knows, maybe it is?
But oil can get messy on the keyboard and your family and friends might start looking at you in funny strange ways.

Keep us posted with your progress.
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Jimbo1
post Sep 15 2009, 05:01 PM
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Copied all the suggestions you gave. Will post back info of what went on when I make like check list of your suggestion. My only thing I did not try and will when I get back to the home, is to shut everything down. Boot desktop back up, power up the modem, then power up the router.

Will make sure desktop is connecting fine. All of this mess went down and I tryed hooking up the lan cable without the router straight to the labtop when I could not connect to the wireless side and thats when the head banging started.

What I am going to try is running a cat5 or lan cable from the router to the labtop network card to see if I can connect and if I do, it will solve one problem. Then I may have to think of what could have changed in settings of the wireless side of the router. As I said before the wireless was working. And when I can see my neighbors wireless and connect to theirs it's telling me my wireless card is working in the labtop. Just thought about this a few hours ago and after reading over all the suggestions you posted got me thinking more.

Will post the results.
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Doug
post Sep 15 2009, 05:54 PM
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In the event that you do not have the WEP 10 digit Code or the WPA passphrase, you will have to go into the Router configuration and set a new 10 digit code or PassPhrase.

If your Router's user name and password have been changed, you will not be able to gain access without entering that information.

If you don't have that information, you can do a down-and-dirty RESET to default.

From reading your procedures so far, I suspect you know how to do that with a paper clip.
If not ask.

But also remember that resetting Router to default will require that you Re-Enter the username and password and any specific settings required by Cox Cable. Which means you may need to contact them. identify yourself and your equipment, then receive the username, password, and settings information for your Cox Cable account subscription.

Good luck. Please keep us posted with your progress.
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satsensort
post Sep 17 2009, 01:42 PM
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Hi Guys . Even im Trying to find y we are getting pop up's like Limited or no connectivity. i dont know anything much like u guys.. i dont know it may be simple.. but in order to avoid that pop up . go to Control Panel - > LAN -> Right click on LAN and underneath u have a small check box that ll say " Notify me if the connection is Limited or not " . it will be checked. jus uncheck the box and restart ur computer and try u ll not get that pop up. but i dont know y the connection is limited . can any one explain y its giving us these msgs Plz.
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Ztruker
post Sep 19 2009, 06:15 PM
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Not getting the popup doesn't mean the problem does not still exist.

Jimbo1, follow Doug's advise. Reset the router to default factory state and start over.

This post has been edited by Ztruker: Sep 19 2009, 06:15 PM
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Jimbo1
post Sep 21 2009, 08:14 AM
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Sorry for late responce, Wife was sick and we thought she had picked up the Swine Flu, but was not and now doing ok.


Cox Cable - Cox Modem(box) - Wireless capable Modem(box) - various of your computers including desktop and laptop

Is that correct? Do you have each of those separate boxes? Yes

1. Motorola surfboard model sb5120
2. Linksys WRT160N Ultra Range Plus Wireless N Broadband Router
____________________________________________________________________

Since you coincidentally were able to connect to a neighbors wireless network, it would seem that that the Laptop is properly configured. (nods)

*** what may be missing on the laptop, is possibly the WEP access code, or the WAP pass-phrase (Mine or my wireless ask me for it to connect to it.) (it's asking for mine to connect)
____________________________________________________________________

When you detected and connected to your neighbor's wireless network, did your Laptop also "detect" various other near-by networks..... and especially did it "detect" your own home network? (Yes)

If it did not "detect" your home network, then it is possible that your Router has turned-off wireless broadcasting.
Therefore you will need to access the Router configuration (using your Desktop) to turn-on wireless broadcasting.

If your laptop "detects" your home network wirelessly, but just can't connect to it, then you probably need to discover the WEP or WPA codes so that you can enter them when attempting to connect wirelessly to your home network.

(It says connected, but I have the yellow question mark saying limited or no connectivity, when I try IE or Mozilla nadda its telling me errors such as not connecting, check my network cables and such.)
________________________________________________________________________


Are you able to connect successfully and gain access to the internet using Ethernet Cable? (I know you described various scenarios earlier, but please answer this one question again)

Missed something here, just using cox's cable modem, and using the ethernet cable to hook straight into the labtop it did not connect. (not much on networks here but might be that the desk top was config. for the high speed and was using router for rest)

But went back and hooked up the router to desktop and made sure desk top is connecting, which it did. Next took another ethernet cable and hooked it from the router to labtop network connection and bingo it was able to connect.

So tryed the wireless, it seen mine but when I went to connect nothing same problem again , so as to what ztruker said following the check list as Doug said, resetted the router back to default, re-did the same thing listed above and when I try the wireless same results.

So went out on a limb here thinking could the wireless side got zapped due to bad wheather that came throught a few weeks back, or am I still missing something ah I said what the heck Wal-Mart would take back the router if I bought another and it did not work. Yes it meant starting over. So I went with a D-Link 4-Port RangeBooster Wireless-N Router did the install thing desktop connected, tryed ethernet cable from one of the ports to labtop it connected and now did the Rat Test, told labtop to connect to wireless, mine showed up on thew list, clicked to connect and and and wham -- says connected.

So now labtop connecting anywhere in the house and outside the house.

Thanks Thanks and Many thanks for helping me from busting my head upside the wall. but have a question below.

Now the puzzling part, like I said I am not a network guy, is when I tryed hooking up the ethernet cable straight from the modem to my network connection to labtop I could not connect to the internet? So the question is should it have or was I suppose to do a install of the software from cox on the labtop.

I thought once a computer was setup for high speed such as doing a format job and starting over, you should be able to connect to any highspeed network, What am I missing here or do not understand?.

This post has been edited by Jimbo1: Sep 21 2009, 08:21 AM
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