hi , im trying to help a freind out, he couldent sign into yahoo or msn for some reason, so he inserted the xp disk and it gave him the option to fix xp or reinstall xp , but he dosent want to loose all the files he has so he used the fix option but it asks fo admin password , when he types it it keeps saying wrong password , i really need to no is there a standard password to let him in? , another thing is when you go into windows and it has options like start windows in safe mode etc it just keeps reseting its self , my mind is done in , please please help guys , many thanks, it also says when doing the reboot thing that the hdd is off , dont no if that has anything to do with it , cheers again for any help you might be able to offer

This post has been edited by bullyboy: Jul 8 2008, 07:59 AM

Hello and welcome to the forums I would like to start with the following



This isn't always the operating system, this could be the server which could of been down for maintence, this is normally always fixed within 24hours. If it has been 24hours and you still have problem then problems are elsewhere



Unfortuantly Sir here at What The Tech we cannot provide support of bypassing passwords on machines. Although many request maybe legitmate we are unable to tell on forums what is and what is not so we have chosen not to provide support on this issue and I apologize for any inconvenience this has caused you.

There are ways to backup data although you are unable to get into your machine, what I reccomend is for you to download a GUI version of linux that has a live cd option (example suse, fedora) this will get you access to your system where you can then backup all your files

Regards





This post has been edited by wizzy2k5: Jul 14 2008, 09:34 AM

Hi Wizzy2k5,

Nicely done.
http://forums.whatthetech.com/_t93463.html...st&p=474085

And furthermore, there is no need to be apologetic about the policy. (Unfortunately Sir.....)
You handled it well.

Here's what I've suggested to others dealing with similar situations.
You may recognize some of the wording from G2G, where my "canned" is posted and the one mostly written by Starjax is posted.
I include both below from a thread here at WTT.

My reply below may be useful for helpers here.

First, I will state that in my opinion, we "never" have sufficient information presented over the internet here in our Forum to determine the legitimacy of a request to get around passwords. Therefore, I am most inclined to use the second of the two following responses.

However, MS offers legitimate assistance, with best practice suggestions. (per the first listed suggestion below)
The information is readily available from MS.
Both a bogus and a legitimate user will still be defeated, if they have lost their password and have not created a password recovery disk.
The MS recommendation does not "give anything away", but does provide the discussion of the problem, recommended best practice, and steps for a legitimate user.

As such, I believe that it is the limit of "informative" information that we can provide.

The second option, is my own wording, and I will offer permission to use it here as a "canned" for our helpers.
The first was developed primarily by others in a process that I was a small part of making.
I'm relatively certain permissions can be obtained to include the text as a "canned."
I will ask, if we decide that we want to use it.


__________________________
1.

_________________

I used to use this next response and believe that it is still suitable in situations where the poster is asking for crack information or workarounds.

Second Approach: (If assistance of password crack software is requested)
________________________
2.



Wizzy2k5.... Feel free to use any of the above as "canned" when you encounter such situations.

Again, good work.

Best Regards,
Doug


P.S Wizzy2k5... do you have your PM function turned off?
Or maybe you have not yet acquired PM functionality yet?
If not, it should kick in after post-count 15, I hope.

Hello Doug nice to see you here

I need 15 posts first but I will not rush to get there as I like my posts to be quality and like to make sure users can understand them



I do and thanks