My computer has become very badly infected , it stops loading many times and shuts down without notice other times. Please help me to get this cleaned up.

CatByte, there are a couple of problems with the system besides what I've already told you about. One of tyhe new things is that I can no longer download any program from within a messege or communication. When I did the Virus Total scans I couldn't load Virus Total from your post I had to open a new window and Google it to then be able to download. I also cannot load from any of the sites like Gizmo when he gives a lead to load from within the article. I worked around the Virus Total thing but want to find out whats wrong.
Also, when closing any open windows I get a messege within a box that says"Internet Explorer Unhandled Exception in 3rd party mode and should be closed."

Module: WINUTIL5.DLL
Version: Unicode; v.44, 0, 5, 0
Call Stack - Base: 16940000,001B:1699D18C WinUtil5.DLL
and then there is a much longer but very similar list of other Base : entries.
I don't know how to cut and paste the window for youo to see, I don't think that I can do it as the computer is now.

By the way I'm a friend of Patricks helping him to get the computer cleaned up and running correctly again so there are lapses of a few days sometimes before I gat over to his home. I''m posting this from my home computer. I should be over there by tommorrow to do the next set of instructions, hopefully I can get any downloading done without having to jump through to many hoops. When the computer displays that messege about unhandled exception it also automatically opens a new window with a blank page instead of the home page, there were 13 open windows when I first was trying to work on the computer, you can't just close out windows because of this I have to use C+A+Del to close out but this closes all the windows whether they are checked or not.
Thank You very much for your patience CatByte I hope you can find the answers we need.

This post has been edited by Patrick42: Jun 27 2009, 12:08 PM