[Resolved] Popups and Automatic updates not working

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What the Tech > Spyware / Malware / Virus Removal > HijackThis™ Logs and Infections Removal

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[Resolved] Popups and Automatic updates not working

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akmahey View Member Profile	Oct 7 2008, 07:55 AM Post #1
New Member Group: Authentic Member Posts: 15 Joined: 15-September 08 Member No.: 81,530 Operating System: windows XP	Hi i keep getting popups from e-bay and other such sites also my automtic updates does not start tried going to start and run and typing services.msc and starting it through that but no joy. Can anyone help. Thanks in Advance here is my hijack this log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 14:55:24, on 07/10/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Virgin Broadband\PCguard\Fws.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe C:\Program Files\CyberLink\PowerCinema\Kernel\CLML_NTService\CLMLServer.exe C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe C:\WINDOWS\system32\ezNTSvc.exe C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe C:\Program Files\CyberLink\PowerCinema\PCMService.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\HP\KBD\KBD.EXE C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Raxco\PerfectDisk\PDAgent.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLSched.exe C:\Program Files\Raxco\PerfectDisk\PDEngine.exe C:\WINDOWS\ALCXMNTR.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe c:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Virgin Broadband\PCguard\RPS.exe C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Adobe\Adobe Photoshop CS2\Photoshop.exe C:\WINDOWS\system32\svchost.exe C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\Adobelm_Cleanup.0001 C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\Adobelm_Cleanup.0001 C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Windows Media Player\wmplayer.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\explorer.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\CyberLink\PowerCinema\PCMService.exe" O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe" O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe" O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [083d949a] rundll32.exe "C:\WINDOWS\system32\kwrcsntb.dll",b O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Startup: Alienware Dock.lnk = C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://bq.bp.2020.net/Core/Player/2020PlayerAX_Win32.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O20 - AppInit_DLLs: wbsys.dll nhzrhk.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLSched.exe O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\PowerCinema\Kernel\CLML_NTService\CLMLServer.exe O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe O23 - Service: EasyBits Magic Desktop Services for Windows NT (ezntsvc) - EasyBits Software Corp. - C:\WINDOWS\system32\ezNTSvc.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe -- End of file - 9960 bytes

Tomk View Member Profile	Oct 7 2008, 08:27 AM Post #2
Extrication Intern Group: Malware Team Posts: 2,315 Joined: 27-December 07 From: Sisters, OR Member No.: 75,503 Operating System: xp	Hi akmahey, My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following: I will be working on your Malware issues, this may or may not, solve other issues you have with your machine. The fixes are specific to your problem and should only be used for the issues on this machine. Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear. It's often worth reading through these instructions and printing them for ease of reference. If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry. Please reply to this thread. Do not start a new topic. Please download ATF Cleaner by Atribune. Download - ATF Cleaner Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. (If you use FireFox or the Opera browser To keep saved passwords, click No at the prompt.) It's normal after running ATF cleaner that the PC will be slower to boot the first time or two. Then Please download Malwarebytes' Anti-Malware to your desktop. Double-click mbam-setup.exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select Perform quick scan, then click Scan. When the scan is complete, click OK, then Show Results to view the results. Be sure that everything is checked, and click Remove Selected. When completed, a log will open in Notepad. Please save it to a convenient location and post the results. Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it). Also "copy/paste" a new HijackThis log file into this thread. Also please describe how your computer behaves at the moment.

akmahey View Member Profile	Oct 7 2008, 09:10 AM Post #3
New Member Group: Authentic Member Posts: 15 Joined: 15-September 08 Member No.: 81,530 Operating System: windows XP	hi Tomk here is ther Hijack this log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 16:07:18, on 07/10/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Virgin Broadband\PCguard\Fws.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe C:\Program Files\CyberLink\PowerCinema\Kernel\CLML_NTService\CLMLServer.exe C:\WINDOWS\system32\ezNTSvc.exe C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe C:\Program Files\CyberLink\PowerCinema\PCMService.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe C:\Program Files\Virgin Broadband\PCguard\Rps.exe C:\Program Files\PowerISO\PWRISOVM.EXE C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\HP\KBD\KBD.EXE C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Raxco\PerfectDisk\PDAgent.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLSched.exe C:\Program Files\Raxco\PerfectDisk\PDEngine.exe C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = .local O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll O2 - BHO: (no name) - {CA581A47-091F-4E21-8C4E-D7055FC15B97} - C:\WINDOWS\system32\mlJYrsSk.dll (file missing) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\CyberLink\PowerCinema\PCMService.exe" O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe" O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe" O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe" O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Startup: Alienware Dock.lnk = C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://bq.bp.2020.net/Core/Player/2020PlayerAX_Win32.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O20 - AppInit_DLLs: wbsys.dll nhzrhk.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLSched.exe O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\PowerCinema\Kernel\CLML_NTService\CLMLServer.exe O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe O23 - Service: EasyBits Magic Desktop Services for Windows NT (ezntsvc) - EasyBits Software Corp. - C:\WINDOWS\system32\ezNTSvc.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe -- End of file - 10132 bytes Malwarebytes' Anti-Malware 1.28 Database version: 1240 Windows 5.1.2600 Service Pack 3 07/10/2008 16:01:53 mbam-log-2008-10-07 (16-01-53).txt Scan type: Quick Scan Objects scanned: 51124 Time elapsed: 6 minute(s), 28 second(s) Memory Processes Infected: 0 Memory Modules Infected: 7 Registry Keys Infected: 12 Registry Values Infected: 2 Registry Data Items Infected: 2 Folders Infected: 0 Files Infected: 15 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: C:\WINDOWS\system32\kwrcsntb.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\mlJYrsSk.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\vtUlLfGV.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\efcYSjjJ.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\urqPjGYS.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\ssqRJbyv.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\nhzrhk.dll (Trojan.Vundo) -> Delete on reboot. Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a94009f8-a08f-472d-b78e-06f53b63f002} (Trojan.Vundo.H) -> Delete on reboot. HKEY_CLASSES_ROOT\CLSID\{a94009f8-a08f-472d-b78e-06f53b63f002} (Trojan.Vundo.H) -> Delete on reboot. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{aa480765-be60-4e30-9d6b-9822762498db} (Trojan.Vundo.H) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{aa480765-be60-4e30-9d6b-9822762498db} (Trojan.Vundo.H) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fbff3b36-be67-4561-99a4-5477b0bfc5fa} (Trojan.Vundo.H) -> Delete on reboot. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\vtullfgv (Trojan.Vundo.H) -> Delete on reboot. HKEY_CLASSES_ROOT\CLSID\{fbff3b36-be67-4561-99a4-5477b0bfc5fa} (Trojan.Vundo.H) -> Delete on reboot. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\083d949a (Trojan.Vundo.H) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{fbff3b36-be67-4561-99a4-5477b0bfc5fa} (Trojan.Vundo.H) -> Delete on reboot. Registry Data Items Infected: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\mljyrssk -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\mljyrssk -> Delete on reboot. Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\mlJYrsSk.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\kSsrYJlm.ini (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\kSsrYJlm.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\WINDOWS\system32\nhzrhk.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\vtUlLfGV.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\kwrcsntb.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\btnscrwk.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\WINDOWS\system32\efcYSjjJ.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\urqPjGYS.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\ssqRJbyv.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\ddcDvutT.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\WINDOWS\system32\jkkLCtQh.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\WINDOWS\system32\khfgDuVo.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\WINDOWS\system32\xgxsflgj.dll (Trojan.Vundo) -> Quarantined and deleted successfully. C:\WINDOWS\system32\xxywVPfc.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. the system seems to be working better and the automatic updates did not start autumaticly but when i started them manually and it seems ok now thank you This post has been edited by akmahey*: Oct 7 2008, 09:11 AM

Tomk View Member Profile	Oct 7 2008, 09:35 AM Post #4
Extrication Intern Group: Malware Team Posts: 2,315 Joined: 27-December 07 From: Sisters, OR Member No.: 75,503 Operating System: xp	akmahey, You are not clean yet. Please stay with me until I give you the all clean speech. You aren't running Anti Virus Software Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently.Â Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software (for personal use), from one these excellent vendors NOW: 1) Antivir PersonalEditionClassic -Free anti-virus software for Windows. -Detects and removes more than 50,000 viruses. Free support. 2) avast! 4 Home Edition -Anti-virus program for Windows. -The home edition is freeware for noncommercial user 3) AVG Anti-Virus Free Edition - Free edition of the AVG anti-virus program for Windows. - Available for single computer use for home and non commercial use. It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. Let's dig a little deeper. A. Please download ComboFix by sUBs from HERE or HERE directly to your Desktop. Note: If you already have ComboFix on your machine, please DELETE it from your desktop before downloading the newest version. B. Now we must disable some of your security programs so that they do not interfere with the running of our tools: If you chose AVG Please open the AVG Control Center program -> double-click on the "AVG Resident Shield" component (looks like this: ) -> deselect the "Turn on AVG Resident Shield" checkmark and save the setting. When you need to enable the AVG Resident Shield, ( I will let you know when) just open the AVG Control Center program -> double-click on the "AVG Resident Shield" component -> select the "Turn on AVG Resident Shield" checkmark and save the setting. If you chose AVIRA ANTIVIR Please navigate to the system tray on the bottom right hand corner and look for an open white umbrella on red background (looks to this: ) right click it-> untick the option AntiVir Guard enable. You should now see a closed, white umbrella on a red background (looks to this: ) You succesfully disabled the AntiVir Guard. If you chose AVAST Right click on the avast! icon in system tray (looks like this: ) and choose (Stop On-Access Protection) C.Go to -> Run -> copy/paste the following single line command in the runbox & click OK "%userprofile%\desktop\combofix.exe" /killall DO NOT USE your computer for any other purpose while ComboFix is running. ComboFix may restart your computer, this is normal. When finished, it will produce a log, ComboFix.txt. Please post ComboFix.txt in your next reply along with a new HijackThis log. Notes: 1. Do not mouse-click Combofix's window while it is running. That may cause it to stall. 2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions. 3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser. 4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper. 5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

akmahey View Member Profile	Oct 7 2008, 11:05 AM Post #5
New Member Group: Authentic Member Posts: 15 Joined: 15-September 08 Member No.: 81,530 Operating System: windows XP	hi I do have an anti-virus it called PC guard from my provider i had it disabled for the malware scan. Also i cant get combofix on my computer i keep getting an error msg saying "You cannot rename combofix as Please use another name, preferbaly made up of alphanumeric characters"

Tomk View Member Profile	Oct 7 2008, 11:52 AM Post #6
Extrication Intern Group: Malware Team Posts: 2,315 Joined: 27-December 07 From: Sisters, OR Member No.: 75,503 Operating System: xp	akmahey, Hmm.. Then lets do this instead. Download VundoFix to your desktop Double-click VundoFix.exe to run it. Click the Scan for Vundo button. Once it's done scanning, click the Remove Vundo button. You will receive a prompt asking if you want to remove the files, click YES Once you click yes, your desktop will go blank as it starts removing Vundo. When completed, it will prompt that it will reboot your computer, click OK. It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting. Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.

akmahey View Member Profile	Oct 8 2008, 02:50 AM Post #7
New Member Group: Authentic Member Posts: 15 Joined: 15-September 08 Member No.: 81,530 Operating System: windows XP	Hi VundoFix said no infected files found here is the hijack log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 09:49:31, on 08/10/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Virgin Broadband\PCguard\Fws.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\CyberLink\PowerCinema\Kernel\CLML_NTService\CLMLServer.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ezNTSvc.exe C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Raxco\PerfectDisk\PDAgent.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLSched.exe C:\Program Files\CyberLink\PowerCinema\PCMService.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe C:\Program Files\Virgin Broadband\PCguard\Rps.exe C:\Program Files\PowerISO\PWRISOVM.EXE C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\HP\KBD\KBD.EXE C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe C:\Program Files\Raxco\PerfectDisk\PDEngine.exe C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe C:\WINDOWS\ALCXMNTR.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe c:\windows\system\hpsysdrv.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll O2 - BHO: (no name) - {CA581A47-091F-4E21-8C4E-D7055FC15B97} - C:\WINDOWS\system32\mlJYrsSk.dll (file missing) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\CyberLink\PowerCinema\PCMService.exe" O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe" O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe" O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe" O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Startup: Alienware Dock.lnk = C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://bq.bp.2020.net/Core/Player/2020PlayerAX_Win32.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLSched.exe O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\PowerCinema\Kernel\CLML_NTService\CLMLServer.exe O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe O23 - Service: EasyBits Magic Desktop Services for Windows NT (ezntsvc) - EasyBits Software Corp. - C:\WINDOWS\system32\ezNTSvc.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe -- End of file - 10025 bytes

Tomk View Member Profile	Oct 8 2008, 08:36 AM Post #8
Extrication Intern Group: Malware Team Posts: 2,315 Joined: 27-December 07 From: Sisters, OR Member No.: 75,503 Operating System: xp	akmahey, Please open HijackThis and run Do a system scan only Check the boxes next to ONLY the entries listed below(if present): R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop O2 - BHO: (no name) - {CA581A47-091F-4E21-8C4E-D7055FC15B97} - C:\WINDOWS\system32\mlJYrsSk.dll (file missing) Close all programs except for HijackThis. Click on Fix checked A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis. Then Please go to Kaspersky website and perform an online antivirus scan. Read through the requirements and privacy statement and click on Accept button. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run. When the downloads have finished, click on Settings. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs Archives Mail databases Click on My Computer under Scan. Once the scan is complete, it will display the results. Click on View Scan Report. You will see a list of infected items there. Click on Save Report As.... Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Please post this log in your next reply. In your next reply please provide: Kaspersky report New HijackThis log taken after everything else completed

akmahey

Oct 10 2008, 09:39 AM

Post #9

New Member

Group: Authentic Member
Posts: 15
Joined: 15-September 08
Member No.: 81,530
Operating System: windows XP

hi
here is the hijack log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:36:37, on 10/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerCinema\PCMService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\PowerCinema\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\ezNTSvc.exe
C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3&#