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> I turn my computer on, windows desplay has reverted to default, and th
Halo00man
post Aug 30 2008, 12:51 PM
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When I go into device manager for my computer, it comes up with nothing. I'd be happy to post specs if needed. thanks

Basically, the windows interface that i had reverted to windows classic, and there is no sound coming out of the speakers, which are hooked up correctly. When i go to Start>Help and support, i get an error that reads:Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named 'help and support'.

This post has been edited by Halo00man: Aug 30 2008, 01:10 PM
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tallin
post Aug 30 2008, 01:54 PM
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Hello Hall00man,

Firstly I would backup all your data to an external HD if not already done.

Then I suggest you go to this link

Here is how to correct your Help and Support problem.

Finally you could also run SFC Scannow to make sure your OS files are in the correct order and none are missing.

Keep us posted.

kind regards,
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Tallon41
post Aug 30 2008, 02:07 PM
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QUOTE (tallin)
Firstly I would backup all your data to an external HD if not already done.


agreed.


Though more often I see this when the User Profile was unable to be loaded and the system loads the Default User profile instead.

Tallon41
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Halo00man
post Aug 30 2008, 02:13 PM
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Actually you can close this topic, i just figured it out. I had gone into msconfig to shut off the startup programs, but what i did was do the basic startup which only did the essentials for turning on the computer. I put it back on selective startup to start the system services which included all the drivers for my sound, and video cards which fixed the problem. Everything works now and is up to speed wink.gif

This post has been edited by Halo00man: Aug 30 2008, 03:22 PM
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Tallon41
post Aug 30 2008, 02:19 PM
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cool, glad it wasn't more serious !

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tallin
post Aug 30 2008, 03:15 PM
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QUOTE
Halo00man wrote:
Actually you can close this topic, i just figured it out. I had gone into msconfig to shut off the startup programs, but what i did was do the basic startup which only did the essentials for turning on the computer. Everything works now and is up to speed wink.gif

Thank you for posting back and especially letting us know your fix. That is the whole reason for the forum so others may learn from your experiences.

kind regards, thumbup.gif

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Halo00man
post Aug 30 2008, 03:21 PM
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Yeah, in other game/tech support forums I hate replies to problems that just list, "Oh, I fixed the problem nvm..."

Also I'll edit my post to put it in more depth.
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silverphoenix
post Oct 5 2008, 10:20 PM
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thumbup.gif additional notes for me.

Thanks for reposting how you resolved it Halo00man! woot.gif
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