[Closed] Comp w/ Viruses & Spyware - Plz Help

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What the Tech > Spyware / Malware / Virus Removal > HijackThis™ Logs and Infections Removal

[Closed] Comp w/ Viruses & Spyware - Plz Help

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nfnte View Member Profile	Jul 17 2008, 10:33 AM Post #1
Authentic Member Group: Authentic Member Posts: 40 Joined: 27-April 06 Member No.: 54,226 Operating System: xp	My comp is really acting up .......... Here is my hijack log. Please help me clean it up. Thank you. Logfile of HijackThis v1.99.1 Scan saved at 11:32:06 AM, on 7/17/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Dell Photo AIO Printer 926\memcard.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe C:\WINDOWS\system32\Rundll32.exe C:\Program Files\Pro Imaging Powertoys\Microsoft Color Control Panel Applet for Windows XP\WinColorReminder.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\cisvc.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\system32\dlcxcoms.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\Windows Media Player\wmplayer.exe C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Owner\Desktop\hijackthis.zip\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [CTXFIREG] CTxfiReg.exe O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe" O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper O4 - HKCU\..\Run: [WinColorReminder] C:\Program Files\Pro Imaging Powertoys\Microsoft Color Control Panel Applet for Windows XP\WinColorReminder.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear O4 - HKCU\..\Run: [Creative MediaSource Go] "C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe" /SCB O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1153359722156 O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo.../sysreqlab2.cab O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su2...15035/CTPID.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: dlcx_device - - C:\WINDOWS\system32\dlcxcoms.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe This post has been edited by nfnte: Jul 17 2008, 10:33 AM

nfnte View Member Profile	Jul 23 2008, 06:33 PM Post #2
Authentic Member Group: Authentic Member Posts: 40 Joined: 27-April 06 Member No.: 54,226 Operating System: xp	Hey Guys, I posted this about a week ago, and still havent gotten a reply. I fully understand how busy you are, just letting you know. One thing my comp is doing ..........in my start menu..........it changed to windows classic theme and when I go to desktop properties and click windows xp theme........it changes everything to that theme except my start menu. It remains windows classic and I cant seem to change it. FYI - I never changed it to classic view. Please please help. Thank you so much.

ken545 View Member Profile	Jul 24 2008, 04:58 AM Post #3
SuperHelper Group: Malware Expert Posts: 7,792 Joined: 3-December 04 From: Darien, Connecticut Member No.: 19,436 Operating System: Win Xp Home SP2/ Vista Home Premium	Hello nfnte Welcome to the Whatthetech Malware Removal Forum Sorry for the delay in responding but with the amount of people posting with infected computers there are not enough hours in the day By replying to your own post you removed yourself from the zero replies category that our helpers look for to work logs and that is most likely why you where overlooked . Your HJT program is outdated and may not be showing everything, drag it to the trash and download and install the latest version by Trendmicro Download Trendmicros Hijackthis to your desktop. Double click it to install Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe Open HJT Scan and Save a Log File, it will open in Notepad Go to Format and make sure Wordwrap is Unchecked Go to Edit> Select All.....Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread. DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

nfnte View Member Profile	Jul 24 2008, 12:51 PM Post #4
Authentic Member Group: Authentic Member Posts: 40 Joined: 27-April 06 Member No.: 54,226 Operating System: xp	Here is the new Hijack Log Thank you for your help. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:50:48 PM, on 7/24/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Dell Photo AIO Printer 926\memcard.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe C:\WINDOWS\system32\Rundll32.exe C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\cisvc.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\system32\dlcxcoms.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [CTXFIREG] CTxfiReg.exe O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe" O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE O4 - HKCU\..\Run: [WinColorReminder] C:\Program Files\Pro Imaging Powertoys\Microsoft Color Control Panel Applet for Windows XP\WinColorReminder.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear O4 - HKCU\..\Run: [Creative MediaSource Go] "C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe" /SCB O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user') O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1153359722156 O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su2...15035/CTPID.cab O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: dlcx_device - - C:\WINDOWS\system32\dlcxcoms.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe -- End of file - 8070 bytes

ken545 View Member Profile	Jul 24 2008, 03:48 PM Post #5
SuperHelper Group: Malware Expert Posts: 7,792 Joined: 3-December 04 From: Darien, Connecticut Member No.: 19,436 Operating System: Win Xp Home SP2/ Vista Home Premium	Hello, You have a clean log What issues are you having that you think may be malware or a virus??

ken545 View Member Profile	Aug 5 2008, 03:44 PM Post #6
SuperHelper Group: Malware Expert Posts: 7,792 Joined: 3-December 04 From: Darien, Connecticut Member No.: 19,436 Operating System: Win Xp Home SP2/ Vista Home Premium	Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log

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