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> [Closed] running programs
adriennerb
post Jul 12 2008, 06:38 PM
Post #1


New Member
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Group: New Member
Posts: 3
Joined: 12-July 08
Member No.: 80,245
Operating System: Windows XP



My computer is running really slow and when i do a virus scan bullguard gives me a list of skipped folders that it could not check because they are in use by another program. When i try to delete those folders i'm told that they are in use by another program so close the program. but i cant find what programs are using them. When i open the task manger and try to close a program called wuaclt.exe it closes but then reopens. What can i do?
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Scotty
post Jul 13 2008, 04:00 AM
Post #2


Always Happy
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Group: Malware Team
Posts: 3,782
Joined: 9-December 06
From: Haggistown, Kiltland
Member No.: 65,226
Operating System: XP Pro
Ubuntu 8.04



Hi! Welcome to the forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.
Please be patient.

Install HijackThis

  • Download HJTInstall.exe to your Desktop.
  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.

Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.



Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.


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adriennerb
post Jul 13 2008, 06:17 PM
Post #3


New Member
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Group: New Member
Posts: 3
Joined: 12-July 08
Member No.: 80,245
Operating System: Windows XP



thank you in advance for your help. Cause i really dont know what to do.

hijack this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:09:38, on 13/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/info/hho-hp-music-cpqdesktop-icon
R3 - URLSearchHook: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - C:\Program Files\Kiwee Toolbar\KiweeIEToolbar.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
O1 - Hosts: <HTML><HEAD><TITLE>Yahoo!</TITLE>
O1 - Hosts: </HEAD><BODY BGCOLOR=white vlink=blue>
O1 - Hosts: <!-- following code added by server. PLEASE REMOVE -->
O1 - Hosts: <!-- preceding code added by server. PLEASE REMOVE --><center>
O1 - Hosts: <table width=675 cellpadding=0 cellspacing=2 border=0>
O1 - Hosts: <tr>
O1 - Hosts: <td width=1% valign=top><a href="http://www.yahoo.com"><img src=http://us.i1.yimg.com/us.yimg.com/i/yahoo.gif width=147 height=31 border=0 alt="Yahoo"></a></td>
O1 - Hosts: <td align=right><font face=arial size=-1><a href="/404/*http://www.yahoo.com">Yahoo!</a> - <a href="http://help.yahoo.com">Help</a></font><hr size=1 noshade></td>
O1 - Hosts: </tr>
O1 - Hosts: </table>
O1 - Hosts: <br>
O1 - Hosts: <table border=0 width=675 cellspacing=0 cellpadding=3>
O1 - Hosts: <tr>
O1 - Hosts: <td bgcolor=003399 colspan=2>
O1 - Hosts: <font face=Arial size=+1 color=white><b>Sorry, the page you requested was not found.</b></font>
O1 - Hosts: </td>
O1 - Hosts: </tr></table>
O1 - Hosts: <br>
O1 - Hosts: <table border=0 width=675 cellspacing=0 cellpadding=1>
O1 - Hosts: <tr>
O1 - Hosts: <td valign=top width=229 bgcolor=ffffff>
O1 - Hosts: <table width="100%" cellpadding=1 cellspacing=0 border=0 bgcolor=dcdcdc><tr>
O1 - Hosts: <td valign=top align=center><table width="100%" cellpadding=3 cellspacing=0 border=0 bgcolor=ffffff>
O1 - Hosts: <tr bgcolor=dcdcdc><td><font face=arial><b>Search Yahoo!</b></font></td></tr>
O1 - Hosts: <tr bgcolor=white><td valign=top align=center>
O1 - Hosts: <form action="http://search.yahoo.com/search">
O1 - Hosts: <input size="14" name="p" value="">&nbsp;
O1 - Hosts: <input type="SUBMIT" value="Search">
O1 - Hosts: <font face=arial size=-2>•&nbsp;<a href="http://search.yahoo.com/search/options?p=">advanced search</a> •&nbsp;<a href="http://buzz.yahoo.com">most popular</a></font>
O1 - Hosts: </form></td></tr></table>
O1 - Hosts: <table width=100% border=0 cellspacing=0 cellpadding=3 bgcolor=ffffff>
O1 - Hosts: <tr bgcolor=ccccff><td>
O1 - Hosts: <FONT face=arial size=+1>Yahoo! Web Hosting</font>
O1 - Hosts: </td></tr>
O1 - Hosts: <tr><td>
O1 - Hosts: <a href=http://webhosting.yahoo.com/ps/wh/prod/><img align=left src=http://us.i1.yimg.com/us.yimg.com/i/us/wh/gr/j_advan48.gif width=48 height=48 border=0 alt="Yahoo! Web Hosting"></a>
O1 - Hosts: <font face=arial size=-1>Yahoo! Web Hosting has <a href="http://webhosting.yahoo.com/ps/wh/prod/">three affordable plans</a> to meet your needs - starting at just $11.95.
O1 - Hosts: </td></tr>
O1 - Hosts: <tr><td align=right>
O1 - Hosts: <b><font face=arial size=-1><a href=http://webhosting.yahoo.com/ps/wh/prod/>Learn more...</a></font></b>
O1 - Hosts: </td></tr>
O1 - Hosts: </table>
O1 - Hosts: </td></tr></table>
O1 - Hosts: </td>
O1 - Hosts: <td width=1>&nbsp;</td>
O1 - Hosts: <td valign=top align=center width=445>
O1 - Hosts: <script language="JavaScript" type="text/javascript" src="http://adserver.yahoo.com/a?f=76001284&p=geocities&l=MON&c=sr">
O1 - Hosts: </script>
O1 - Hosts: <noscript>
O1 - Hosts: <iframe src="http://adserver.yahoo.com/a?f=76001284&p=geocities&l=MON&c=sh&bg=ffffff" width=470 height=580 marginwidth=0 marginheight=0 hspace=0 vspace=0 frameborder=0 scrolling=no>
O1 - Hosts: </iframe>
O1 - Hosts: </noscript>
O1 - Hosts: </td>
O1 - Hosts: </tr>
O1 - Hosts: </table>
O1 - Hosts: <br>
O1 - Hosts: <table cellpadding=0 cellspacing=0 border=0 width=675><tr><td bgcolor=a0b8c8>
O1 - Hosts: <table cellpadding=1 cellspacing=1 border=0 width="100%">
O1 - Hosts: <tr valign=top bgcolor=ffffff><td align=center>
O1 - Hosts: <font face=arial size=-2><A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://address.yahoo.com/">Address Book</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://alerts.yahoo.com/">Alerts</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://auctions.yahoo.com/">Auctions</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://billpay.yahoo.com/">Bill Pay</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://bookmarks.yahoo.com/">Bookmarks</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://briefcase.yahoo.com/">Briefcase</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://broadcast.yahoo.com/">Broadcast</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://calendar.yahoo.com/">Calendar</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://chat.yahoo.com/">Chat</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://classifieds.yahoo.com/">Classifieds</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://clubs.yahoo.com/">Clubs</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://companion.yahoo.com/">Companion</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://experts.yahoo.com/">Experts</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://games.yahoo.com/">Games</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://greetings.yahoo.com/">Greetings</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://geocities.yahoo.com/">Home Pages</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://invites.yahoo.com/">Invites</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://mail.yahoo.com/">Mail</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://maps.yahoo.com/">Maps</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://members.yahoo.com/">Member Directory</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://messenger.yahoo.com/">Messenger</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://my.yahoo.com/">My Yahoo!</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://news.yahoo.com/">News</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://paydirect.yahoo.com/">PayDirect</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://people.yahoo.com/">People Search</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://personals.yahoo.com/">Personals</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://photos.yahoo.com/">Photos</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://shopping.yahoo.com/">Shopping</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://sports.yahoo.com/">Sports</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://finance.yahoo.com/">Stock Quotes</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://tv.yahoo.com/">TV</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://travel.yahoo.com/">Travel</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://weather.yahoo.com/">Weather</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://www.yahooligans.com/">Yahooligans</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://yp.yahoo.com/">Yellow Pages</A> · <A
O1 - Hosts: href="http://rd.yahoo.com/footer/?http://docs.yahoo.com/docs/family/more.html">more...</A>
O1 - Hosts: </font></td></tr></table></td></tr></table>
O1 - Hosts: <p><center><hr noshade size=1 width="675"><table border=0 cellpadding=0 cellspacing=0><tr><td align=center valign=bottom width="100%"><font size="-2" face=arial>Copyright &copy; 2003 <a href="http://www.yahoo.com" target="_top">Yahoo! Inc.</a> All rights reserved.<br><b>NOTICE: We collect personal information on this site. To learn more about how we use your information, see our <a href="http://privacy.yahoo.com/privacy/us/" target="_top">Yahoo Privacy Policy</a></b></font></td></tr></table></center>
O1 - Hosts: </center>
O1 - Hosts: <!-- error 404 -->
O1 - Hosts: </body>
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no file)
O2 - BHO: SWEETIE - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - (no file)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7C109800-A5D5-438F-9640-18D17E168B88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
O3 - Toolbar: Internet Service - {DB9FBA9D-AB1B-4CC6-9745-F3B549D64E40} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe" -boot
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe"
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZCxdm490YYGD
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add To Compaq Organize... - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ww\msntabres.dll.mui/229?8dc3d4b7b26741b998e5f4699117eba0
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ww\msntabres.dll.mui/230?8dc3d4b7b26741b998e5f4699117eba0
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ieservicegate.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ieservicegate.com/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f...p1.0.0.15-3.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.gamehouse.com/realarcade-webgam...opcaploader.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: BullGuard LiveUpdate (BgLiveSvc) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
O23 - Service: BGRaSvc - BullGuard - C:\Program Files\BullGuard Ltd\BullGuard\support\bgrasvc.exe

--
End of file - 16827 bytes



uninstall list:

ABBYY FineReader 5.0 Sprint
Adobe Flash Player 9
Adobe Reader 8.1.2
Adobe Shockwave Player
Adobe® Photoshop® Album Starter Edition 3.2
Agere Systems PCI-SV92PP Soft Modem
Alien Outbreak 2
Ancient Sudoku
ArcSoft PhotoImpression 4
Bejeweled 2 Deluxe
Belle's Beauty Boutique
Betty's Beer Bar
Bettys Beer Bar (remove only)
Big Kahuna Reef
Blackhawk Striker 2
Blasterball 2 Remix
Blasterball 2 Revolution
Bookworm Deluxe
Bounce Symphony
BullGuard 8.0
Cake Mania
Cake Mania Back to the Bakery (remove only)
Carrie the Caregiver (remove only)
ChemLab
Chuzzle Deluxe
Compaq Connections (remove only)
Compaq Organize
Cooking Academy
Cooking Quest
Customer Experience Enhancement
Dairy Dash
Digimax Reader
Digimax U-CA 5
Digimax Viewer 2.1
Diner Dash
Diner Dash - Flo on the Go (remove only)
Diner Dash Hometown Hero - Gourmet
Dress Shop Hop
Easy Internet Sign-up
Encyclopaedia Britannica 2007 Ultimate Reference Suite
Fairies
Family Feud
FATE
FaxTools
First Class Flurry
Flip Words
Flower Shop Big City Break
getPlus®_ocx
Google Earth
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
HP Boot Optimizer
HP DVD Play 2.1
HP Game Console
HP Imaging Device Functions 7.0
HP Photosmart Premier Software 6.5
HP Rhapsody
HP Software Update
HP Support Overview
HP Web Helper
Insaniquarium 1.0
Insaniquarium Deluxe
Insaniquarium Deluxe 1.0
J2SE Runtime Environment 5.0 Update 5
Jane's Hotel
Jewel Quest
Jojos Fashion Show
Kiwee Toolbar
Lexmark X1100 Series
Macrogaming SweetIM 2.1
Magic Farm
Mah Jong Quest
Megaupload Toolbar
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2006
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Edition 60 Days Trial Welcome Tour
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (2.0.0.15)
MSXML 4.0 SP2 (KB936181)
Mystery Case Files
Netscape Browser (remove only)
NVIDIA Drivers
OneCare Advisor (Windows Live Toolbar)
Ore No Ryomi 2
PC-Doctor 5 for Windows
Poker Superstars
Polar Bowler
Polar Golfer
Popup Blocker (Windows Live Toolbar)
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
Quicken 2006
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Registry Mechanic 7.0
Ricochet Lost Worlds
Roller Rush
Rosetta Stone V3
Sandlot Games Client Services 1.2.2
Satellite TV for PC
SCRABBLE
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Excel 2007 (KB946974)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB951808)
Security Update for Microsoft Office Word 2007 (KB950113)
Security Update for Office 2007 (KB947801)
Security Update for Outlook 2007 (KB946983)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Sims2Pack Clean Installer
Skype™ 3.6
Slingo Deluxe
Smart Menus (Windows Live Toolbar)
Snowy The Bears Adventure
Sonic Express Labeler
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
STX
Super Granny
Supple
SweetIM For Internet Explorer 3.0b
Tabbed Browsing (Windows Live Toolbar)
Tennis Titans
The Apprentice Los Angeles
The Sims 2
The Sims 2 Glamour Life Stuff
The Sims 2 Open For Business
The Sims 2 University
The Sims™ 2 Seasons
Tornado Jockey
Tradewinds
Travel Agency
TVUPlayer 2.2.0
Update for Office 2007 (KB934391)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb953463)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB912945)
Update for Windows XP (KB914882)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB923845)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB953356)
Watchtower Library 2007 - English
Wedding Dash
Wild West Wendy
WildTangent Web Driver
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Mail
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892050
Windows XP Hotfix - KB893066
WinRAR archiver
Yahoo! Toolbar


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+Quote Post
Scotty
post Jul 14 2008, 03:17 AM
Post #4


Always Happy
Group Icon

Group: Malware Team
Posts: 3,782
Joined: 9-December 06
From: Haggistown, Kiltland
Member No.: 65,226
Operating System: XP Pro
Ubuntu 8.04



Hi

You will need to update Java before running the Kaspersky Scanner

Delete the older versions of Java and download the newest.
Please follow these steps to remove older version Java components.
  1. Close any programmes you may have running, ESPECIALLY your web browser
  2. Click Start > Control Panel.
  3. Click Add/Remove Programs.
  4. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  5. Click the Remove or Change/Remove button.
  6. Repeat as many times as necessary to remove all versions of Java.
  7. Reboot your computer once all Java components are removed.

Then download the latest version of Java Runtime Environment (JRE) (5th one down the list), which is JRE6u7, and click Yes at the page warning. Under "Platform" select Windows, then check the box to accept the Licence Agreement. Click Yes at the second page warning before downloading the Offline file.
To avoid using the Sun Download manager just click on the link below Windows Offline Installation which says jre-6u7-windows-i586-p.exe.



Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.



Once you have installed the Scanner, and the updated definitions, you can disconnect from the Internet and disable your anti-virus, to reduce scanning time. Re-enable the anti-virus before reconnecting to the Internet.
Instructions on disabling a variety of security programs can be found at the link below.

http://www.bleepingcomputer.com/forums/topic114351.html
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+Quote Post
adriennerb
post Jul 16 2008, 01:31 PM
Post #5


New Member
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Group: New Member
Posts: 3
Joined: 12-July 08
Member No.: 80,245
Operating System: Windows XP




these are the scan results. Sorry i took so long to reply but my pc was giving a lot of trouble and so a couple times i had to restart the scan.



--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, July 16, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, July 16, 2008 12:48:16
Records in database: 959271
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Files scanned: 184043
Threat name: 3
Infected objects: 6
Suspicious objects: 0
Duration of the scan: 06:16:10


File name / Threat name / Threats count
C:\Program Files\MSN Messenger\riched20.dll Infected: not-a-virus:AdTool.Win32.MyWebSearch 1
C:\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch 1
C:\Program Files\MyWebSearch\bar\1.bin\F3RESTUB.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch 1
C:\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.bh 1
C:\Program Files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch 1
C:\Program Files\Online Services\PeoplePC\ISP5900\Branding\ppal3ppc.exe Infected: not-a-virus:AdWare.Win32.Agent.aeh 1

The selected area was scanned.
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+Quote Post
Scotty
post Jul 16 2008, 01:37 PM
Post #6


Always Happy
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Group: Malware Team
Posts: 3,782
Joined: 9-December 06
From: Haggistown, Kiltland
Member No.: 65,226
Operating System: XP Pro
Ubuntu 8.04



Hi

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. For Vista users, right-click DSS and select Run As Administrator
  4. If asked to install HijackThis click on Yes
  5. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  6. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your next reply
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+Quote Post
Scotty
post Jul 23 2008, 06:33 AM
Post #7


Always Happy
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Group: Malware Team
Posts: 3,782
Joined: 9-December 06
From: Haggistown, Kiltland
Member No.: 65,226
Operating System: XP Pro
Ubuntu 8.04



Due to inactivity this topic will be closed.
If you need help please start a new thread and post a new HJT log
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