Hi, I am unable to access any microsoft websites, ex: www.hotmail.com, www.msn.com, www.microsoft.com. I cant even login to my live messenger.

I did a Network diagnostics, here is the result:

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Last diagnostic run time: 07/12/08 19:05:25 WinSock Diagnostic
WinSock status

info Error attmpting to validate the Winsock base providers: 2
error Not all base service provider entries could be found in the winsock catalog. A reset is needed.
info Redirecting user to support call



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=Atheros L2 Fast Ethernet 10/100 Base-T Controller, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Telkomsel, Device=Standard 56000 bps V90 Modem, MediaType=PHONE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The connection with the server was reset
warn HTTP: Error 12031 connecting to www.microsoft.com: The connection with the server was reset
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
warn HTTP: Error 12031 connecting to www.hotmail.com: The connection with the server was reset
warn FTP (Active): Error 12031 connecting to ftp.microsoft.com: The connection with the server was reset
warn HTTPS: Error 12002 connecting to www.microsoft.com: The operation timed out
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
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Thanks for your helps.

You using Zone Alarm by chance?
http://forums.techguy.org/windows-nt-2000-...connecting.html

Nope, I am using NOD32 anti virus, spybot s&d and zoned out. I am only using windows firewall. I am also unable to access microsoft's websites using firefox.

You could try this:

This file will fit on a floppy or thumb drive.

Get a copy of winsockxpfix.exe You just run it and
things should work OK after it reboots your system.

http://www.snapfiles.com/get/winsockxpfix.html

Hi, sorry for the late reply. I had tried using the winsock 1.2 fix, but I still not able to surf microsoft websites. Btw I forget to mention that this problem that I am having is Intermittence problem. Sometimes I am able to surf microsoft websites without any problems.
I am not sure whether it is my ISP problem or my computer problem. My friend whom are using the same ISP as I did, do not have this problem.

I also had a problem like this,but I was not able to open any of the antivirus,anti-spyware websites, and it was because of some trojan .
Post your problem in the HijackThis log and infections removal thread.