I keep losing my internet connection, I have followed through the replies to LUCKYDOG1 about his problem, reset the router to factory settings and run a diagnostic at the end of the set up wizard. This is the results:

Wizard Setup - ISP Parameters for Internet Access
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WAN Information:
Mode: Routing
Encapsulation: PPPoE
Multiplexing: LLC
VPI/VCI: 8/32
Service Name :
User Name : adslppp@telefonicanetpa
Password : ********
IP Address : Obtain an IP Address Automatically
Network Address Translation: SUA Only
Connection: Nailed-Up Connection

LAN Information:
IP Address: 192.168.1.1
IP Mask: 255.255.255.0
DHCP: ON
Client IP Pool Starting Address: 192.168.1.33
Size of Client IP Pool: 222




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Wizard Setup - ISP Parameters for Internet Access
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LAN connections
Test your Ethernet Connection PASS

WAN connections
Test ADSL synchronization PASS
Test ADSL(ATM OAM) loopback test PASS
Test PPP/PPPoE server connection PASS
Ping default gateway FAIL


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I just read through the thread of luckydogs, Some modems and routers can be and are configured not to reply to the ping.

I'm not sure if that was your router or modem not repling to the ping, it kind of looked like the modem because it would be the gateway.

Have you tryed pinging past the modem?
We can step you thru that if needed.

What other symptoms are you having, I assume the internet isn't working?