I wasn't sure where this should be posted, so move it accordingly.

I don't know _how_ to log onto the Blizzard support forums as whenever I click "I agree to the terms" it links me back to the same page I was at, so I'm going to post my issue here. I have both original version of Warcraft III Reign of Chaos and Frozen Throne, I have them installed on my laptop, however whenever I try open Battle.net I get an error message which says that I am "unable to connect" and tells me that if I am on a dial up modem I might have to connect to the internet first etc. I have a cable connection, AND when I installed Warcraft III on my other computer (a desktop), it works fine and I can log onto Battle.net without any issues.

The same message is given to me after I had installed Diablo II, saying that I am unable to connect.

I have both games patched to 1.21b from the Blizzard web site. And I was reading around the net and some people were saying that it may be a trojan or some sort of virus. I have run AVG Free Antivirus and Ad-aware, and the ezTrust Antivirus tools but they have all found nothing.

I have uninstalled and reinstalled all games about 4 or 5 times now, and I have reset my server list as suggested by the Blizzard Support site and I have unblocked the ports which Blizzard said it needs.

This is really aggravating me, thanks in advance.

Hi Spookie,

From what I know of these issues. Most times the problem "unable to connect" is because of mis configured firewall rules. Sometimes when the patches roll out, you need to re-do the aloowing for the program to get thru the firewall.

That is only one of several causes of the unable to connect error.

I believe it's the laptop your trying to get to work with blizz, right?
How does the laptop connect to the internet? (wireless to a router?)

If your still having problems I might be able to suggest a few thing that might help.