Hello and welcome to the WhatTheTech Forum's .

Use at your own risk: WhatTheTech Forum's, does not take responsibility for any outcome of following these directions. Every computer is different, so we cannot guarante the outcome. If you are apprehensive, please post a log from HijackThis in the designated forum and let us take a look and guide you to a clean system.

This is a "self help" to remove the browser redirects to JUPK.COM , BXNU.COM, and others, infection on Windows 2000 and all XP versions ONLY.If you don't have W2K or XP, please Register and post a HijackThis log for manual removal. Instructions are below.

Keep in mind this infection can be accompanied by other infections as well. We strongly suggest you Register after running this fix and posting a HijackThis log for one of the pro's to check over.


Please do not delete anything unless instructed to.



Note: There will be items that will need to be fixed after doing the below "Self Help"


Please download FixWareout from this site:
http://download.bleepingcomputer.com/lonny/Fixwareout.exe

Save it to your desktop.

Close ALL windows and browsers including the internet.

Double Click Fixwareout.exe and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.

Once the desktop loads a text that will open (report.txt) Please save this file, you'll need to post it with a new HijackThis log.



Next:

Now lets check some settings on your system.
Enter your Control Panel and double-click on Network Connections

Then right click on your Default Connection
Usually Local Area Connection for Cable and DSL
Left click on Properties
Double-Click on the Internet Protocol (TCP/IP) item
Select the radio dial that says Obtain DNS Servers Automatically
Note: Do this for all Network Connections
Press OK twice to get out of the properties screen and reboot if it asks


Please download ATF Cleaner by Atribune.
[b]Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

You'll need to download HijackThis from here and post your HijackThis log here:

Please let us know that you've already used FixWareout.
Also please describe how your computer behaves at the moment.

NOTE: This Self Help fix will only temporarily stop the browser redirects to JUPK.COM and BXNU.COM.

Please follow all the instructions.
"copy/paste" the text file (report.txt) and a new Hijackthis log in the HijackThis Logs and Spyware/Malware Removal forum.

This is a "self help" to remove the browser redirects

This topic has been left open to allow specific questions and comments related ONLY to this guide. It's NOT for posting HJT logs, links to your logs, or any other general malware help. Replies not following these rules will be deleted. Thanks for your cooperation.