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> Vista black screen crash
gopepe
post Sep 20 2009, 02:53 AM
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Group: New Member
Posts: 1
Joined: 20-September 09
Member No.: 87,998
Operating System: Vista x86
Hey everyone,

I have been experiencing problems with Vista x86 recently. Approximately two months ago I upgraded to Vista from XP, experiencing no problems. Following this I upgraded my RAM from 512mb to 4gb.

Now, occasionally, my laptop will crash to a black screen; Although the power remains on, all processes seemingly stop, as if I am listening to music, this abruptly ceases to play. I have looked extensively online and can find no solutions.

I have already updated my graphics card and have checked to see if my RAM is working correctly through a boot test.

My system information is as follows
CODE
OS Name    Microsoft® Windows Vista™ Business
Version    6.0.6002 Service Pack 2 Build 6002
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    LAPPY
System Manufacturer    TOSHIBA
System Model    Satellite Pro P100
System Type    X86-based PC
Processor    Genuine Intel(R) CPU           T2300  @ 1.66GHz, 1667 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date    TOSHIBA V4.70, 19/01/2009
SMBIOS Version    2.4
Windows Directory    C:\Windows
System Directory    C:\Windows\system32
Boot Device    \Device\HarddiskVolume1
Locale    United Kingdom
Hardware Abstraction Layer    Version = "6.0.6002.18005"
User Name    LAPPY\gopepe
Time Zone    GMT Daylight Time
Installed Physical Memory (RAM)    4.00 GB
Total Physical Memory    3.00 GB
Available Physical Memory    1.64 GB
Total Virtual Memory    6.19 GB
Available Virtual Memory    4.92 GB
Page File Space    3.29 GB
Page File    C:\pagefile.sys






Any help would be appreciated!

Many thanks

This post has been edited by jephree: Sep 23 2009, 07:23 PM
Reason for edit: removed hjt log
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jephree
post Sep 23 2009, 07:21 PM
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Group: Tech Team
Posts: 805
Joined: 10-March 05
From: Key West
Member No.: 27,393
Operating System: Win 7_64 Ultimate
Greetings,

You could try this program to determine "Who Crashed":

http://www.resplendence.com/whocrashed

You could also try and run only 2GB which is all you need on that computer.

I am also editing out your HJT log as if it is relevant you will need to post it in the Security section of the forum.
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